Job Title: Bakery Counter Associate (Cookie Specialist)
Job Summary:
We are seeking a friendly and energetic Bakery Counter Associate to join our team, specializing in the sale and preparation of cookies. In this role, you will be responsible for handling, baking, cashiering, and serving customers with a positive attitude and a focus on delivering an excellent customer experience. This position requires multitasking in a fast-paced environment and an appreciation for the art of baking.
Key Responsibilities:
• Customer Service: Greet and assist customers with their cookie selections, providing information about flavors, ingredients, and specials.
• Cashier Duties: Process transactions accurately using a point-of-sale (POS) system, handle cash and credit card payments, and maintain proper change levels.
• Baking: Bake cookies throughout the day to ensure freshness, following recipes and maintaining high standards for taste and appearance.
• Product Handling: Stock and display cookies in the counter case, ensuring they are presented attractively and meet hygiene standards.
• Inventory Management: Monitor stock levels and communicate needs to the manager for restocking ingredients and packaging supplies.
• Cleaning & Sanitization: Maintain cleanliness of the counter, equipment, and baking areas; follow health and safety guidelines.
• Team Collaboration: Work with other team members to ensure smooth operation of the bakery, assisting with additional tasks as needed.
Requirements:
• Experience in customer service or retail (experience in a bakery or food service environment is a plus)
• Basic baking skills and knowledge of food safety standards
• Ability to operate a POS system and handle cash accurately
• Strong communication and multitasking abilities
• Friendly, positive attitude, and strong work ethic
• Ability to stand for extended periods and perform light lifting
Schedule:
• Flexible shifts, including weekends and holidays
Benefits:
• Employee discounts on baked goods
• Opportunity to learn and grow within the bakery
Join our team and share your passion for cookies while creating a delightful experience for our customers!