No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply.
We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI.
Responsibilities
Skills
We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI.
Responsibilities
- Contacting our donors via phone and email
- Scheduling appointments for our field agents and team with prospective donors.
- Maintaining a detailed record of appointments and interactions
- Providing excellent services and representing our company professionally
- Meeting and exceeding daily and weekly appointment setting targets
Skills
- Welcoming and warm personality that demonstrates genuine care for customers
- Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels
- Ability to multi-task effectively and prioritize a shifting workload
- Strong organizational skills and attention to detail in managing administrative tasks
- Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude
- Must perform well independently as well as in a team environment
- Proficient in Microsoft Office and Google Workspace
- Basic financial literacy
- Experience
- Not required
- Languages
- English – Beginner
- Employment
- Part-time
- Salary
- $21.03 – $23.15 hourly
501 Kings Highway East, 06825, Fairfield
Customer AssistantFairfield
Non Profit Organization • 1-10 Employees
Hiring with us since April, 2024
To realize our full potential, SCI is committed to creating an organisation where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver st
Brenda WrightActive 58 minutes ago
