Customer Service Representative (CSR) - discover virtual agency - Atlanta

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• OneSparQ

  

  Entry-Level Account Manager

  25 days ago

  Atlanta

  OneSparQ is seeking talented, growth-minded, and hard-working Account Managers to join our team! As a key player in our company's expansion, you will have the opportunity to learn and develop your skills in a dynamic work environment. The Technical Recruiter role is our entry-level position in which we focus on training and development for new employees to learn about our business. Our mission is to teach you about the industry, train you in the essentials of recruiting and sales, then promote you into the Account Manager role within your first six months with our company. Join our team at OneSparQ and start your career in recruitment and sales today! Responsibilities: • Acquire a thorough understanding of our internal processes for client delivery and recruitment management., • Source and engage potential candidates and consultants., • Schedule and coordinate candidate interviews, onboarding, and other related activities for clients., • Generate leads, build your own book of business, and exceed sales targets through merit-based promotions., • Foster strong relationships with Managers, Directors, and C-Suite level executives., • Promote the OneSparQ brand and reputation through exceptional customer service and relationship building., • Collaborate daily on goals and outcomes, while ensuring progress towards meeting company objectives. Skills: • Bachelor’s Degree (preferred not required)., • Professionalism and ability to drive conversation with customers and candidates., • Thrive in an open and energetic team environment!, • The ability to design and implement both sales and recruiting strategies., • Excellent communication and interpersonal skills, • Good decision-making and attention to detail ability The Perks: • Competitive base salary with uncapped commissions., • Monthly Spot Bonuses/Yearly Bonuses!, • Paid Time Off and sick days. (Unlimited in promoted roles.), • Fully-paid yearly incentive trip and company-wide conference trip!, • Comprehensive benefits package including Health, Dental, Vision & 401k. (Kick in Day 1.)

• 3MP Atlanta

  

  Account Manager (Entry Level Sales)

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  Company Description 3MP Atlanta is a top-tier sales consulting firm committed to driving business growth for well-known companies. The firm fosters career development for its employees, ensuring a thriving and supportive environment for both its clients and its team. 3MP Atlanta is passionate about creating opportunities for success through innovative strategies and dedicated teamwork. Guided by its motto, "Better life. Better business," the company emphasizes both professional and personal growth. Role Description This is a full-time, on-site role for an Account Manager (Entry Level Sales) located in Atlanta, GA. The Account Manager will be responsible for customer acquisitions, building customer relationships, and ensuring customer satisfaction. Day-to-day tasks also include delivering tailored solutions for clients, providing exceptional customer service, and supporting business growth through effective communication and collaboration. This job involves face to face sales to new customers within the Atlanta and surrounding areas. Qualifications • Strong skills in customer satisfaction, customer service, and sales, • Excellent verbal and written communication skills to interact with clients and sales teams, • Self-motivated and driven with a focus on achieving sales goals and delivering results, • Flexibility to collaborate in a team-oriented environment and adapt to dynamic business needs, • Strong work ethic, • Great team player with a "sportsmanship" mentality, • Bachelor's degree in Business, Marketing, or a related field is preferred but not required Additional Perks • Gain real world experience starting entry level with the opportunity for advancement, • Weekly pay in uncapped commissions averaging between $55,000-75,000+k/year, plus bonuses and incentives, • Continued learning and development, • You will have access to industry leaders, • Great team culture, • Friends and family nights, • Travel, • Stability If this sounds like an ideal situation for you, we’d love to see your resume! Good luck!

• FM & HVAC Recruitment Inc

  

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  Account Manager – Facilities Operations Atlanta, GA Our client is seeking an experienced Account Manager to lead facilities operations for a large public-sector portfolio supporting a high-profile housing organization in the Atlanta market. This role is responsible for overseeing day-to-day operational performance, client relationships, financial management, and service delivery across a diverse facilities environment. The ideal candidate will possess a strong facilities management background, proven leadership experience, and the ability to manage complex operations while delivering exceptional client service and operational excellence. Key Responsibilities • Serve as the primary point of contact for the client and lead overall account operations, • Oversee facilities management services across multiple sites and asset types, • Ensure operational efficiency, compliance, safety, and service excellence, • Lead and develop facilities teams, vendors, and subcontractors to achieve performance goals, • Manage budgets, forecasting, reporting, and financial performance of the account, • Drive preventative maintenance programs, operational improvements, and cost-saving initiatives, • Develop strong client relationships through proactive communication and strategic partnership, • Monitor KPIs, SLAs, and overall account performance to ensure contractual obligations are exceeded, • Collaborate with internal and external stakeholders to support long-term operational objectives Qualifications • Bachelor’s degree preferred or equivalent facilities management experience, • Strong background in facilities management, building operations, and account leadership, • Experience managing large or complex client accounts preferred, • Proven leadership skills with the ability to motivate and manage high-performing teams, • Strong financial acumen including budgeting, forecasting, and operational reporting, • Excellent communication, organizational, and relationship management skills, • Experience within public-sector, commercial real estate, or large institutional environments is a plus Compensation • Base salary starting at $130,000 plus bonus opportunity, • Comprehensive benefits package, • Career growth opportunities within a global organization This opportunity is ideal for a facilities management professional looking to lead a high-visibility account while driving operational performance and client satisfaction in a dynamic environment.

• VISO TRUST

  

  Technical Account Manager

  5 days ago

  Atlanta

  About VISO TRUST VISO TRUST is a venture-backed, high-growth B2B SaaS company transforming how enterprises manage third-party risk. Our AI-native platform replaces legacy, questionnaire-based TPRM processes by analyzing vendor artifacts directly, enabling organizations to perform faster, higher-confidence risk assessments at scale. Trusted by leading enterprises globally, we deliver faster assessment cycles, stronger vendor engagement, and real-time visibility into third- and fourth-party risk. As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate. About You You are a customer-focused, technically savvy professional who thrives in fast-paced, high-growth environments. You take ownership of outcomes, build genuine relationships, and bring a consultative mindset to every customer interaction. You are equally comfortable engaging with senior stakeholders and working closely with technical teams, and you have a passion for helping customers realize measurable value from complex SaaS solutions. About the Role We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted advisor and strategic partner as they modernize and mature their third-party risk management programs. This is a highly cross-functional role where you will collaborate with Sales, Product, and Engineering while guiding customers through onboarding, adoption, and ongoing value realization. What You’ll Do • Own the post-sale customer lifecycle for a portfolio of enterprise accounts, • Build strong, trusted relationships across technical and executive stakeholders, • Drive product adoption, engagement, and long-term customer success, • Guide customers through onboarding, integrations, and ongoing service delivery, • Identify and execute on renewal and expansion opportunities in partnership with Sales, • Analyze usage data and customer trends to surface insights and optimization opportunities, • Act as the voice of the customer by sharing feedback and influencing product direction, • Manage support issues and coordinate with internal teams to ensure timely resolution, • Position yourself as a trusted advisor in Cyber Risk and TPRM best practices What You Bring • 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS, • Experience working with enterprise customers and managing a portfolio of accounts, • Strong understanding of cybersecurity, risk management, GRC or TPRM domains, • Proven ability to build relationships with both technical users and executive stakeholders, • Analytical mindset with the ability to translate data into actionable insights, • Experience managing customer lifecycles, including renewals and expansion, • Excellent communication, organization, and problem-solving skills, • A proactive, ownership-driven approach in a dynamic environment Why VISO At VISO, our people are our greatest asset. We operate with transparency, move quickly, and empower our team with real ownership and direct access to leadership. You’ll have the opportunity to shape how we grow, contribute to a category-defining platform, and play a critical role in helping global organizations transform how they manage risk. We are committed to rewarding great work and creating an environment where ambitious, high-performing individuals can thrive. VISO TRUST is now part of the Protecht Group, a global leader in risk management solutions. Together, we provide a comprehensive platform for managing risk across the enterprise, helping organizations move faster while maintaining strong security and regulatory standards.

• Competere Group

  

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  27 days ago

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• Mondo

  

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• Mayker Events

  

  Client Coordinator (Atlanta & Southeast Region)

  4 days ago

  Atlanta

  Priority consideration is provided to those who apply directly at https://mayker.com/apply. ------ Mayker is looking for a sharp, design-minded Client Coordinator to help us deliver thoughtful, high-level service across our client base. This role sits at the front of the client journey—guiding inquiries, shaping proposals, and helping translate a client’s ideas into a clear, well-considered plan. The ideal candidate combines strong organization and communication skills with an intuitive design sensibility, helping transform broad direction into thoughtful selections and cohesive proposals. Coordinators play a key role in shaping the client experience—balancing warm, responsive communication with precise behind-the-scenes coordination. This is a detail-driven role with real responsibility and real impact, supporting both revenue growth and the quality of the projects we bring to life. What You’ll Do This role balances client coordination and proposal development (80%) with regional relationship-building in Atlanta and key Southeast regional markets (20%). Client Coordination & Proposal Development (80%) Guide clients through the early stages of the Mayker experience while developing thoughtful, well-scoped proposals. • Become a Mayker expert with a fluent knowledge and appreciation for our services and product offerings, • Field inbound inquiries from new and existing clients, creating a thoughtful and timely start to the client journey, • Ask smart questions that help uncover a client’s goals, priorities, and aesthetic direction, • Develop estimates and proposals across Mayker’s verticals (events and interiors), • Translate client conversations into clear scopes of work and product selections, • When appropriate, help shape the early concept of a project—curating selections and combinations that support a cohesive vision, • Create proposal materials that communicate ideas clearly and beautifully, • Manage proposal revisions, follow-ups, and communication leading up to booking, • Track multiple client projects simultaneously while maintaining organized timelines and documentation, • Ensure confirmed projects are clearly scoped and organized for handoff to the production team, • Support the Client Services Director on larger or more complex projects This portion of the role requires someone who is both highly organized and creatively thoughtful, able to handle straightforward proposals efficiently while contributing design-minded thinking when a project calls for it. Southeast Market Presence & Relationship Building (20%) Support Mayker’s continued growth and relationships in Atlanta and key Southeast regional markets. • Build and maintain relationships with planners, agencies, venues, hospitality groups, and creative partners throughout Atlanta and key Southeast markets, • Occasionally attend client meetings, walkthroughs, networking events, or project installations throughout the region, • Represent Mayker at select networking opportunities, activations, or industry gatherings, • Help strengthen Mayker’s visibility and reputation within the Southeast creative and events community Who You Are • Strategic and detail-driven You naturally think a few steps ahead and catch the things others miss. • Design-minded You have strong aesthetic instincts and can translate broad direction into thoughtful selections and ideas. • Calm under pressure You’re great at juggling multiple timelines, personalities, and moving parts while maintaining composure. • Exceptionally organized You thrive on structure and clarity, and can move quickly without losing track of details. • A thoughtful communicator Whether written, verbal, or face-to-face, your communication is clear, warm, and professional. • A relationship builder You enjoy connecting with people and building genuine relationships with clients and collaborators. • A team player You take ownership of your work while supporting the broader team. Candidates with backgrounds in event planning, experiential marketing, hospitality, or design are strongly encouraged to apply. Who You’ll Report To Client Services Director What to Know • This is a full-time position. Hours may flex slightly depending on the seasonality and timing of events, but the role is expected to average 45 hours per week (8:00 AM - 5:00 PM), • Salary Range: $58,000–$68,000 depending on experience. (The role may be structured hourly or salaried depending on the candidate.) • While much of the work can be done remotely, Atlanta, GA is the preferred location. Mayker frequently works throughout Atlanta and surrounding Southeast markets, and this role will help strengthen our relationships and regional presence., • Approximately 10–20% of the role may involve in-person meetings, walkthroughs, networking events, or occasional project installs. What Tools You’ll Use • Canva, • Clickup, • Copper, • Google Suite, • Slack, • QuickBooks, • Custom Mayker developed software

• ASK Consulting

  

  Account Manager

  11 days ago

  Atlanta

  Job Description: They must have experience in the staffing industry. Prior or current Account Management experience is preferred. They MUST be local to Atlanta, GA We are seeking a motivated and relationship-focused Account Manager in Atlanta, GA to support and grow our existing client accounts within the Staffing space. This is a salary + incentives position. This role is ideal for someone with 2+ years of experience who understands staffing operations and is ready to take ownership of account growth. You will work closely with internal recruiting teams and client stakeholders to strengthen relationships, increase requisition flow, and expand our footprint within assigned accounts. Key Responsibilities: • Manage and support assigned client accounts, • Build strong working relationships with hiring managers and program contacts, • Maintain regular communication to understand hiring needs and upcoming demand, • Identify opportunities to increase account penetration and wallet share, • Support expansion into new departments within existing accounts, • Partner with recruiting/delivery teams to ensure timely fulfillment, • Assist in developing relationships within VMS/MSP structures, • Track account performance and contribute to growth targets Performance Metrics: • Growth in revenue within assigned accounts, • Increase in requisition volume, • Client engagement and responsiveness, • Expansion into additional departments, • Client retention Qualifications: • 2+ years of experience in Staffing Industry (Recruiting or Account Management), • Basic understanding of VMS/MSP programs, • Strong communication and follow-up skills, • Organized, proactive, and relationship-driven, • Comfortable working in a remote environment