Customer Service Representative (CSR) - Keller Chevrolet, INC.

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• Evergreen Health

  

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• Safetec of America, Inc

  

  Sr. Account Manager

  hace 18 días

  Buffalo

  Job Description Join Our Family at Safetec of America, Inc! For over three decades, Safetec of America, Inc. has been your trusted partner in infection control, first aid, and compliance products. As a U.S. manufacturer and rapidly growing OTC pharmaceutical company based in Buffalo, NY, we are proud to be a local, family-owned business that values our employees like family. We are seeking a results-driven Sr. Account Manager with 10+ years of sales experience in healthcare and first aid distribution or manufacturing. This role blends strategic account management, revenue growth, and team mentorship. The Sr. Account Manager will drive business expansion, influence sales strategy, and mentor colleagues to elevate the performance of the entire sales organization. Key Responsibilities: • Identify and win new B2B opportunities with healthcare distributors, hospitals, IDNs, and first aid networks, expanding market presence and revenue., • Strategically manage and grow an existing account portfolio through solution-oriented selling and proactive relationship management., • Mentor and guide junior sales team members, sharing best practices and fostering a high-performing, collaborative culture., • Execute targeted, data-driven sales campaigns and qualify leads to maximize growth opportunities., • Communicate product value and tailor solutions to meet the unique needs of each customer., • Maintain ongoing communication with clients to ensure satisfaction, loyalty, and long-term partnerships., • Collaborate with leadership and cross-functional teams to provide strategic insights, identify trends, and inform business decisions., • Document all activities in CRM software to ensure team collaboration and top-tier customer service., • 10+ years of successful sales experience in healthcare distribution, medical products, or manufacturing with a track record of exceeding revenue targets and expanding strategic accounts., • Demonstrated experience mentoring or leading other sales professionals., • Strong strategic mindset with the ability to influence business outcomes., • Exceptional communication, negotiation, and relationship-building skills., • Customer-first, results-driven approach., • Proficiency with CRM software and Microsoft Office tools., • Impact: Play a key role in shaping the growth of a fast-expanding healthcare company., • Growth: Opportunity to influence sales strategy and mentor the next generation of sales leaders., • Culture: Family-owned company that values long-term relationships, collaboration, and innovation., • Stability + Flexibility: A growing business with a strong reputation, offering both local HQ culture and remote flexibility., • Compensation: Competitive salary ($85k-$100k) + performance incentives + comprehensive benefits. Ready to make a difference? Apply today and become part of our family!

• Carvana

  

  Customer Service Delivery Advocate

  hace 25 días

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  Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position is based out of our Akron, NY Inspection Center - Zip Code 14011 Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. 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Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

• APR

  

  Commercial Lines Account Manager | Large Accounts

  hace 26 días

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  Job DescriptionJob Title: Commercial Lines Account Manager | Large AccountsSalary Range: $60,000 - $85,000 Location: Buffalo, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation. Key Responsibilities: • Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants., • Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice., • Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients., • Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts., • Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications:, • Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts., • Must have large account experience, • Licensing: Must possess a current Property and Casualty license., • Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred., • Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business., • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Communication: Strong verbal and written communication skills. What We Offer:, • A collaborative and supportive work environment., • Opportunities for professional growth and development., • A competitive salary reflecting experience and qualifications. Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.

• Child & Family Services of Erie County

  

  Centralized Intake Specialist

  hace 2 días

  Buffalo

  Job DescriptionPosition Summary The Centralized Intake Specialist plays a key role at the forefront of the intake process for clinical services, as well as other agency programs. This individual is responsible for receiving intake calls, assessing client needs, and matching clients with the most appropriate clinician. The role requires close collaboration with the Intake Supervisor, Supervisor of Fiscal Services, Clinical Supervisors, and fellow Centralized Intake Specialists to ensure a seamless and client-centered intake experience. Centralized Intake & Assessment Duties * Serve as the first point of contact for incoming intake calls: engage clients, assess needs, collect demographic information, and verify insurance coverage * Collaborate with the Supervisor of Fiscal Services to address insurance-related issues * Partner with referral sources to ensure appropriate and timely linkage of clients to services * Match clients with the most suitable clinician; maintain intake appointment availability in clinician schedules * Support clients by providing referrals and connections to relevant community resources * Coordinate with the Intake Supervisor, Director of Clinical Operations & EMR, and Clinical Supervisors to monitor clinician caseloads * Identify high-risk clients and add them to the appropriate tracking lists * Perform daily reviews of HealtheLink alerts and monitor iCarol for crisis-related calls; follow up with clinicians as needed * Contribute to agency efforts to centralize intake and streamline coordination across Child and Family Services programs * Strengthen community awareness by collaborating with external partners to promote available services Additional Responsibilities * Conduct monthly Utilization Reviews and Quality Assurance reviews • Provide support to clinicians and assist with administrative or office-related issues in collaboration with the Office Manager Maintain proficiency in using the Credible EMR system * Follow customer service protocols when using agency phone and email systems: * Answer calls promptly and professionally * Redirect inquiries appropriately * Respond to voicemails and emails in a timely manner * Uphold excellent customer service and phone etiquette at all times * Maintain positive, collaborative working relationships with internal teams and external stakeholders * Demonstrate strong interpersonal skills and professionalism in all interactions * Actively model and promote inclusion, fair treatment, and respect for diversity * Contribute to ongoing Quality Improvement initiatives within the program Minimum Qualifications • Minimum of 2 years of experience in the mental health field, • Strong knowledge of community resources and service programs throughout Western New York, • High School Diploma or GED required; Bachelor's Degree preferred Proficient computer and communication skills * Bilingual in English and Spanish strongly preferred * Insurance Verification experience preferred Hourly Pay Rate: $24–$27 per hour (based on experience) CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

• Bing Recruitment

  

  Commercial Lines Account Manager

  hace 6 días

  Buffalo

  Job Description We are seeking a dynamic and experienced Commercial Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of commercial insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 3 Years of experience preferred in commercial insurance, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

• Mary Alice Ubal - State Farm Agent

  

  Account Manager - State Farm Agent Team Member

  hace 29 días

  Buffalo

  Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

• Michael Casseri - State Farm Agent

  

  Account Manager - State Farm Agent Team Member

  hace 7 días

  Buffalo

  Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.