Customer Service Representative (CSR) - Syracuse Events - Syracuse

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Salary Range: • $22.00 per hour, • Second Shift, Third Shift, & Weekend Shift Differentials, • Full-time: $500 hiring bonus after 6 months of employment!, • Part-time: $250 hiring bonus after 6 months of employment! What You’ll Do: • Be the first line of defense – Monitor security systems, fire alarms, and many different types of emergency signals from residential and commercial properties across North America, • Act fast – Verify alarm events and contact appropriate emergency services, clients, or responders within seconds., • Stay cool under pressure – Assess complex situations quickly and remain calm during high priority situations., • Keep accurate records – Document alarm activity, calls, and actions taken with precision and professionalism., • Support the team – Work independently and collaboratively in a state-of-the-art call center facility to ensure coverage and maintain high service level goals., • Versatile – Prepared and ready to handle inbound and outbound calls and alarms, • Be adaptable – Answer inbound phone calls pertaining to alarm events and account information from customers, authorities, and responding parties. Who You Are: • Cool-headed and calm – You’re the person others turn to in a crisis., • Detail- oriented – You notice what others miss., • Tech-savvy – You’re comfortable navigating computer systems and multi-tasking, • Reliable – You show up, stay alert, and handle your shift like a professional, • Great communicator – You can deliver critical information clearly and quickly, both verbally and in documentation. Qualifications You’ll Need: • Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service, • Must successfully complete and pass the RRMS New Hire Operations Training Course., • Proficient and above average computer knowledge and skills, • Excellent written and verbal communication skills, • Successfully clear drug screen and background check to meet industry and security licensing requirements, • Ability to be licensed in all required areas as defined by RRMS, • Required to complete the steps necessary to achieve a Department of Defense Secret Clearance. What awaits you at Rapid Response • Paid new hire training, • Shift flexibility (night owls and weekend warriors welcome), • Annual salary increases and performance bonuses, • Medical, Dental, Vision, and 401k, • Additional compensation for special skills, particularly: bilingual in Spanish, • Paid Vacation and Sick Time, • Wellness Program + Wellness DAYS OFF, • Internal advancement opportunities, • The opportunity to make an impact on communities across the country every day Join Our Team If you are still reading this, then this IS the position for you. Every alarm has a story, and every second matters. Be the steady voice on the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today! Additional Information Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at . Rapid Response is an Equal Opportunity Employer.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus.

What You’ll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge. At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply. The perks and benefits we’ll provide you*: • Competitive weekly pay - $19 per hour, • Paid on-the-job training – No previous automotive experience is required, • Flexible work schedule: No late evenings or holidays, • Paid time off (PTO), and holiday pay, • Company provided uniforms and tools, • Tuition and certification assistance and access to a FREE online university, • Medical and prescription drug coverage – with Health Savings Account contributions, • Dental, vision, and 401(k) retirement savings plans – 100% match up to 5%, • We promote from within – a commitment we are passionate about, • Back-up Child and Elder Care, • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services *Terms and conditions apply, and benefits may differ depending on location. What you’ll need to succeed: • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations, • Effective interpersonal and oral communication skills, • Interacting with people face-to-face, • Eagerness to learn and grow, • Occasionally lift up to 50 pounds, • Willing to be top-side technician cross-trained, • Have full mobility and can work with your hands above your head, • Can stand for extended periods of time and climb stairs, • Comfortable working in a non-climate-controlled environment, • English fluency in reading, writing, and speaking How you’ll advance in your career: At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair and honest values, we’re here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Apppointment Setter / Remote] - Anywhere in U.Flexible hours (min 5 hr per day) - As a Outreach Call Center Rep Bates & Co, you will: Make 6080 outbound calls per day to utility offices and code enforcement departments; Identify and speak with the billing clerk or records contact at each office; Cle

Customer Service / Remote] - Anywhere in U.Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a t