Ofertas como Customer Service Representative (CSR)

• Knight's Companies Inc.

  

  Account Manager - Redi-Mix Concrete

  hace 4 días

  Savannah

  We are excited to announce an opportunity for a proactive and detail-oriented Account Manager - Redi-Mix Concrete to join our dynamic team! This role offers a chance to engage with clients, support sales, and contribute to our business growth. If you're passionate about exceptional customer experiences and building strong relationships, we encourage you to apply! What You'll Do: • Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services. You'll help clients understand our offerings!, • Place orders and monitor production and delivery to ensure timely fulfillment. Your diligence will ensure clients receive what they need!, • Build and maintain strong relationships with key accounts to enhance satisfaction and increase activity across sectors. Your relationship-building skills are crucial for our success!, • Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals. Your strategic input will shape our future!, • Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty. Your dedication will keep clients returning!, • Troubleshoot customer complaints regarding billing, quality, and service. Your problem-solving skills will ensure client satisfaction!, • Provide efficient resolutions to ensure customer satisfaction. Your commitment to excellence will leave a lasting impression!, • Assist Billing and Credit departments in resolving account issues. Your teamwork will keep operations running smoothly!, • Participate in networking events to promote our products and services. Your networking skills will open doors for us!, • Assist customers and Quality Control in expediting mix design submittals. Your attention to detail will ensure we meet our clients' needs!, • Perform project research and review specifications for quality control verification prior to bidding. Your thoroughness will help us win bids!, • Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections. Your insights will drive our success What You Need to be Successful: • Bachelor’s degree required or equivalent combination of education and experience., • Three (3) to five (5) years’ construction industry experience, preferably in the target market., • Concrete industry experience preferred., • Excellent people skills and customer-focused philosophy., • Must be able to communicate effectively with people at all operations levels., • Must have experience in budget and goal preparation, contract negotiation and program development., • Computer proficiency to include Word, Excel, and Power Point., • Have good mathematics skills including use of feet, inches, and fractions., • Valid driver’s license in state of residence.

• Limbs & Things

  

  Customer Service Coordinator

  hace 4 días

  Savannah

  JOB TITLE: Customer Service Coordinator LOCATION: Savannah, Georgia, United States (GA 31416) CONTRACT: Permanent - Full time (40 hours/week, Mon to Fri) SALARY: $46,000/yr + Bonus We are looking for a motivated, friendly, and professional Customer Service Coordinator to join our team!<< THE COMPANY Limbs & Things Inc. is dedicated to improving patient outcomes through designing, manufacturing, and distributing a range of premium quality medical task trainers to healthcare professionals at every level of education and continued medical professional development. Our employees enjoy the opportunity to work in a collaborative small team atmosphere in a unique and fulfilling industry. In this role there are opportunities for development of skills, knowledge, and processes in both an office setting and to some extent in medicine due to our relationship with the healthcare industry. THE JOB The Customer Service department at our Limbs & Things, Inc. office in Savannah, GA plays a key role in the success of our organization by providing world class customer service, facilitating additional sales opportunities through our interactions with customers, and supporting management in accurate and timely book and record keeping. Under direction of the Financial Customer Service Manager, the Customer Service Coordinator guides and supports the customer experience in a professional office setting. The daily role includes customer contact opportunities, entry level bookkeeping and sales support functions. The right candidate will excel at answering customer contacts via phone and email, quote, entry, order processing, precise record maintenance, problem solving and customer follow-up. People are at the heart of L&T, they comprise the expertise, contribute to and deliver the vision, in this fascinating and growing market sector. MAIN ACCOUNTABILITIES • Act as a primary point of contact for customers via phone, email, and other communication channels, delivering a professional and supportive service experience., • Process customer quotes, orders, returns, and account updates accurately using ERP and CRM systems., • Resolve customer queries and product issues promptly, ensuring effective follow-up and customer satisfaction., • Support Regional Account Managers by assisting with customer enquiries, order updates, account research, and problem-solving activities., • Maintain accurate customer records, documentation, and administrative files, including support with accounts receivable and entry-level bookkeeping tasks., • Identify opportunities to upsell or cross-sell products and services where appropriate., • Build strong relationships with customers through proactive communication, product knowledge, and a customer-focused approach., • Contribute to continuous improvement by suggesting ways to enhance processes, service quality, and the overall customer experience. This summary covers the main responsibilities of the role. A full job description with detailed tasks is available upon request. TECHNICAL KNOWLEDGE, SKILLS & EXPERIENCE • Bachelor Degree or at least 1 years of customer service experience in a professional office setting, • Entry level candidates with good computing skills and a natural talent for helping others are welcome to apply! Or if you are looking for to start on a new career path, with a growing company please reach out., • Excellent communication skills with high level of professionalism, • Very strong attention to detail and accuracy with data entry, • Strong numeracy and written skills, • Problem-solving skills, curiosity and flexibility to learn and adapt to challenges, • Ability to resolve customer complaints and issues in a calm, supportive and positive way, • Exceptional organizational skills, familiarity with best practices in filing and record keeping, • Ability to prioritize appropriately and work independently to complete tasks timely and accurately, • Proficiency in Microsoft Office (Word, Excel, Outlook) with aptitude to learn ERP and CRM software applications., • Able to work on own initiative, keen to explore new ideas in the improvements of the department, • Enthusiastic team player PHYSICAL REQUIREMENTS • Prolonged periods sitting at a desk and working on a computer, • Able to safely lift and handle products up to 40 lbs THE PACKAGE – WHATS IN IT FOR YOU? We offer a competitive salary and a performance-related bonus based on national quarterly sales. • National Holidays and PTO, • Health Insurance (with full employer paid option), • Dental, Vision, FSA/HSA and a Variety of Supplemental Insurance Options, • 401(k) Plan + Company Match, • Group Life Insurance, • Company sponsored Wellness App Other benefits include a culture of learning & connection and the opportunity to play a key role in a growing company! If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role.

• Briggs Management LLC

  

  Doorman

  hace 2 días

  Savannah

  Job Description Looking to join a FUN and ENERGETIC working environment? WE WANT YOU! At Fat Tuesday we believe our people are the featured ingredient for what we do. As an employee you will earn a competitive wage! Come join our team and let’s get this party started!! POSITION SUMMARY: The door person ensures the safety and security of all our guests and staff, and to make sure the customers’ nights are fun and exciting. You will play a key role in the operation of our entire business as a visible and powerful force for order. KEY RESPONSIBILITIES: • Greeting patrons and checking IDs, • Collecting cover charges, • Providing security and safety, • Maintaining bar supplies, when needed, • Protecting bar patrons and staff, • Monitoring bar or club perimeter for safety concerns, • Assessing customer aggression or intoxication Job Qualifications QUALIFICATIONS/SKILLS: • Ability to work during peak business hours, including Fridays, Saturdays and special events, • Possess the ethics and positive attitude that support our values and culture, • Ability to assess threats and over-intoxication, • Comfortable talking to people, • Ability to manage multiple people and situations while maintaining composure EDUCATION AND/OR EXPERIENCE: • Must be at least 18 years of age ESSENTIAL PHYSICAL FUNCTIONS: • Must have the ability/stamina to work a minimum of 30 hours a week, • Ability to stand/walk for 2-6 hours per day, • Must be able to lift and carry up to 50 lbs., • Will frequently reach, feel, bend, stoop, carry, • Must be able to work in both warm and cool environments, indoors and outdoors, • Must be able to tolerate higher levels of noise from music and customer traffic, • Work environment: exposure to food, liquor, mixing devices, drink machines, water, sanitizers, cleaning products, knives, other sharp objects, and slippery floors Job Type: Part-time Schedule: • 12 hour shift, • Holidays, • Monday to Friday, • Night shift, • Weekends as needed

• AMX

  

  Account Manager

  hace 3 días

  Savannah

  🚛 WE’RE HIRING: Account Manager | AMX Logistics 💼 Great at building relationships? Know how to turn customer connections into business growth? Ready to take your career to the next level? AMX Logistics is looking for a driven, relationship-focused Account Manager to join our team! This role is all about building strong customer partnerships, delivering exceptional service, and finding opportunities to grow existing accounts. We’re looking for someone who knows how to earn a customer’s trust, anticipate their needs, and turn great service into long-term business success. 🔥 What You’ll Do: • 🤝 Build and maintain strong, lasting relationships with existing customers, • 📈 Grow revenue by identifying new freight opportunities within your accounts, • 🚛 Manage day-to-day customer needs and coordinate reliable freight solutions, • 💬 Negotiate rates, manage expectations, and ensure exceptional service, • 💡 Identify opportunities to expand customer partnerships through additional lanes, freight volume, and services, • 🧠 Collaborate with operations and carrier partners to keep shipments moving smoothly, • 🎯 Monitor account performance, solve problems, and drive customer satisfaction and retention 👀 Who Are We Looking For? Someone who is proactive, personable, business-minded, and motivated by growth. The ideal candidate is a strong communicator and negotiator who can balance exceptional customer service with the ability to identify opportunities, increase revenue, and strengthen existing partnerships. We're looking for someone who doesn't just maintain accounts — they find ways to grow them! 💪 Why AMX Logistics? Join a team where relationship-building, initiative, and results make a difference. This is an opportunity to take ownership of customer partnerships, make a meaningful impact on business growth, and build a rewarding career in logistics. 📩 Interested in joining AMX Logistics? Send us a message or apply today!

• MCI

  

  Mortgage Servicing & Loan Origination Manager

  hace 3 días

  Savannah

  MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are looking for an experienced Mortgage Servicing & Loan Origination Manager to supervise mortgage lending and servicing activities in conjunction with contact center operations. This role is particularly suited to a licensed or license-eligible experienced mortgage professional who has additional contact center leadership experience. Location: Southeast, Georgia / Savannah, Georgia | Work Arrangement: Onsite | Hours: Monday–Friday, 8:00 AM–5:00 PM EDT | Employment Type: Permanent To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities • Oversee mortgage lending and servicing activities, ensuring quality, accuracy, and compliance with applicable requirements., • Support the development and implementation of mortgage processes, procedures, and best practices., • Provide mortgage-related guidance and support to employees and internal teams., • Lead and support contact center operations across other lines of business, as required., • Coach and support employees to promote strong performance and operational standards., • Partner with leadership to improve processes and support business objectives. Must-Have / Non-Negotiable Requirements Candidates must meet one of the following mortgage experience requirements: • 3 years of experience as a licensed Mortgage Loan Officer within the last 5 years, with at least 45 loans closed; OR, • 2 years of experience as a licensed Mortgage Loan Officer within the last 5 years, with at least 30 loans closed, plus additional experience as a mortgage processor, underwriter, manager or instructor; OR, • 10 years of experience within the last 12 years managing or supervising at least 5 mortgage originators, with at least 15 loans closed within the last 5 years. WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • Must never have had a mortgage loan originator or mortgage servicing license revoked., • Must not have a felony conviction, guilty plea or no-contest plea within the past 7 years, or at any time where the offense involved fraud, dishonesty, breach of trust or money laundering., • Must be bonded or bondable., • Must provide applicable administrative, civil and criminal history., • Must be willing to provide a credit report., • Must live near Savannah, Georgia, or be willing to relocate/commute., • Must be able to work onsite Monday–Friday, 8:00 AM–5:00 PM EDT., • Must be willing and able to complete all required licensing, education, examination and fingerprinting requirements., • Once engaged, mortgage lending and servicing activities must be conducted exclusively on behalf of the company. The successful candidate may not use their mortgage license to conduct mortgage business for other organizations or clients. Ideal Candidate • We are particularly interested in candidates who:, • Have contact center experience and previous supervisory or management experience., • Can bring strong operational, coaching and people-management skills alongside their mortgage expertise., • Are confident communicating with employees, leadership and stakeholders., • Can work independently and manage competing responsibilities., • Are comfortable working in a regulated environment where accuracy, integrity and compliance are essential. Licensing Requirements • A Georgia Mortgage Loan Originator (MLO) license is preferred but not required to start. Candidates who do not currently hold the required license must be willing to obtain it immediately upon starting., • Depending on the candidate's current licensing status, requirements may include:, • Completion of the required 20-hour NMLS pre-licensing course, including federal law, ethics and non-traditional mortgage products., • Passing the required NMLS written examination with a minimum score of 75%., • NMLS fingerprinting., • Submission of applicable administrative, civil and criminal history., • Submission of a credit report., • Completion of required state-specific mortgage education., • Passing the required mortgage lending manager examination., • Obtaining and maintaining the required Georgia Mortgage Loan Originator license., • Completing a minimum of 8 hours of continuing education annually., • Candidates who already hold an applicable license should provide their NMLS ID., • The employer will pay all expenses associated with obtaining and maintaining required licensing., • Candidates will be expected to maintain all required licenses and comply with applicable regulatory requirements throughout their employment. MCI Pay Transparency Statement At MCI, compensation for both hourly and salaried employees is determined by a variety of factors, including but not limited to the job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if applicable), and external market considerations. Internal value analysis, including seniority, merit systems, and pay alignment, also contributes to fair and equitable pay decisions. Compensation includes hourly wages or annual salaries as part of MCI's comprehensive total rewards package. Employees may also be eligible for additional incentives, such as performance-based bonuses, program-specific awards, and recognition for exceptional work. MCI offers a robust benefits package that includes health insurance, life and disability coverage, paid holidays, and paid time off. Salary and benefits offerings may vary by geography and MCI subsidiary, ensuring compliance with local regulations and alignment with market norms. MCI is committed to pay equity and does not use salary history as a factor in determining compensation. Additionally, MCI ensures compliance with all applicable regulatory minimum wage rates, exempt salary thresholds, and local labor standards in every location. Conditions of employment: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

• Wallace Management Company LLC

  

  Account Manager

  hace 9 días

  Savannah

  Job Description Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we?re looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service! Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980. Why Wallace Finance? • Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members, • 401(k) plan including company match, • Paid holidays and vacation time, • Monthly bonus opportunities Account Manager Role Responsibilities include: • Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments, • Preparing loan documents and managing the application process, • Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status, • Contacting customers to help them get back on track if they have overdue payments, • Partnering with Management to maintain branch operating standards and grow the business This position may require occasional travel.

• MCI Careers

  

  Experienced Call Center Manager

  hace 10 días

  Savannah

  Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met., • Lead and mentor supervisors, team leads, and support staff., • Analyze performance data and implement strategies for improvement., • Collaborate with clients to align on goals, expectations, and service delivery., • Manage workforce planning, scheduling, and resource allocation., • Drive employee engagement, retention, and professional development., • Ensure compliance with company policies and client requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in business, Operations, or a related field., • 5+ years of experience in a contact center, with at least 2 years in a management role., • Strong leadership, analytical, and communication skills., • Proficiency in contact center tools, CRM systems, and reporting platforms., • Experience managing multiple teams or campaigns.

• Meridth Lamas - State Farm Agent

  

  Account Manager - State Farm Agent Team Member

  hace 5 meses

  Savannah

  Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement ABOUT OUR AGENCY: I opened my agency in 2012 and currently lead a team of seven. My career with State Farm began in 1995 after college, starting in corporate as a Claims Representative. That experience gave me a strong foundation in customer service and helping people through important moments in their lives. I graduated from Winthrop University and am married with two children and a grandchild. I’ve lived in the Savannah area since the mid-90s and have long called Wilmington Island home. Outside of work, I enjoy boating, pickleball, and swimming. Giving back to the community is very important to me. I stay involved with organizations such as the YMCA and St. Vincent’s Academy and support volunteer efforts including Relay for Life, Second Harvest, Folds of Honor, and the Frank Callen Boys & Girls Home. Our agency offers quarterly team-building activities, office competitions, professional development opportunities, Simple IRA, health benefits, and a strong focus on work-life balance. We work hard, support one another, and make sure to have fun along the way. Our culture is one of the things we’re most proud of. We’ve built a close-knit, family-oriented team with a positive and encouraging environment. I’m looking for someone who will contribute to that culture—someone who values teamwork, positivity, and helping others. If you’re looking for a supportive office where you can grow professionally while being part of a strong team, this could be a great fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Meridth Lamas - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.