Customer Service Representative (CSR) - Keller Chevrolet, INC.

Similar jobs

• Jobot

  

  Commercial Lines Account Manager (Large Lines-Remote in NY only)

  5 days ago

  Buffalo

  Job DescriptionThis Jobot Job is hosted by: Dana Stark Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $100,000 - $110,000 per year A bit about us: We strive to be the partner of choice for customers, insurance carriers and employees looking for long-term relationships built on a foundation of trust. This is supported by our core beliefs that help us act as voice and one vision. Why join us? We have local clients to global clients and attribute our growth to our reputation of taking care of all of their insurance needs. Job Details Primary Responsibilities: Manage a designated book of large lines business, including policy renewals, preparing coverage summaries, and processing binders, certificates, proposals, and insurance documents in a timely manner. Conduct consultative discussions with commercial clients to assess needs and deliver tailored insurance solutions. Build and maintain strong relationships with clients and insurance carriers. Obtain renewal quotes from current markets, process renewals, and handle cancellations or non-renewals when necessary. Prepare complete marketing submissions for existing accounts as required. Additional Responsibilities: Identify opportunities for cross-selling and up-selling appropriate coverages. Provide support with miscellaneous tasks as needed, contributing to team and agency growth. Desired Skills and Qualifications: Minimum of 3 years’ experience in insurance customer service or account management. Experience with very large lines of commercial insurance. Active Property & Casualty License (all lines). Strong knowledge of insurance products, terminology, and document processing. Proficient in Microsoft Office applications (Word, Excel, Outlook); experience with Applied/EPIC is preferred. Ability to work effectively both independently and collaboratively. Excellent organizational skills with strong attention to detail. Commitment to professional development; college degree or industry designations preferred. Positive attitude and resilience in a fast-paced work environment. Strong customer service mindset with a passion for delivering a positive client experience. Ability to prioritize and execute tasks efficiently. Clear and professional communication skills, even under pressure. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.

• Sherwin-Williams

  

  Especialista en servicio al cliente en tienda

  2 months ago

  Buffalo

  Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role may be expected to work at stores within a 30 mile radius of Store #701041 located at: 1470 Main Street. Buffalo NY 14209 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

• Sherwin-Williams

  

  Bilingual Customer Service Specialist (Spanish)

  2 months ago

  Buffalo

  Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role may be expected to work at stores within a 30 mile radius of Store #701041 located at: 1470 Main Street. Buffalo NY 14209 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

• Mary Alice Ubal - State Farm Agent

  

  Account Manager - State Farm Agent Team Member

  5 days ago

  Buffalo

  Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

• LAWLEY AGENCY, LLC

  

  Commercial Insurance Account Manager

  20 days ago

  Buffalo

  Job Description These are the fundamental components of the job: • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines, • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships, • Identify cross sell and up-sell opportunities as appropriate, • Insurance experience in customer service or account management for 3 years or more, • Property/Casualty License (all lines), • Relevant knowledge of insurance products, documents and usages, • Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred, • Ability to work well independently and on a team, • Incredible attention to detail and organizational skills, • Open to continuing education, college degree or equivalent industry designations, • Positive attitude, even in a fast-paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • Methodical, yet swift decision making skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (nearly 70 years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750.00 to $101,279.75.

• Jewish Family Service

  

  Housing Administrative and Intake Specialist

  22 days ago

  Buffalo

  Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. WHAT YOU’LL DO The Housing Administrative and Intake Specialist will assist in the support and daily operations of the Housing department of JFSWNY assisting all housing related programs: including Refugee Services, Career Services, Health Home and Rapid Rehousing. They will complete any work that is supportive of these programs and within the scope of programs funded. The Housing Administrative and Intake Specialist will manage client intake and eligibility screening, maintaining accurate documentation and provide administrative support to case management and housing team. The ideal candidate will be detail-oriented, organized, and passionate about serving vulnerable populations. They will report to the Manager of Housing Department with support from the program managers. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Administrative Support • Take on active role in moving data systems forward with Director of Data Management., • Support Housing Manager with data and financial tracking systems development., • Support Housing navigators and case managers by scheduling appointments, managing files, and preparing necessary documents., • Serve as a liaison between housing, health home, career services, family support and refugee services teams to ensure seamless service delivery., • Enter client data into tracking documents and databases as required and assigned by Housing manager., • Maintain and order supplies for programs., • Track financial expenditures in provided spreadsheets and reconcile with finance department., • Review files for compliance., • Attend agency and department meetings as required., • Assist Housing manager with conducting initial client screenings, needs assessments, and eligibility determinations across program areas., • Collect, verify, and input client documentation in compliance with federal, state and program-specific guidelines., • Coordinate referrals internally and externally to appropriate services and programs., • Maintain up-to-date intake tracking logs and ensure timely data entry into systems such as but not limited to HMIS and Health Home database. WHAT YOU'LL BRING Education and Experience: • Minimum of an Associate’s degree in a human service related discipline or equivalent experience, • Experience providing direct services to vulnerable populations especially in regards to housing services, • Ability to provide culturally sensitive case management., • Proficient communication skills for interaction with clients and the public., • Strong time management and organizational skills., • Working knowledge of housing resources for vulnerable populations especially in regards to 1115 Waiver program, rapid rehousing, and health home programs., • Strong computer skills, especially with Microsoft Outlook, Word, Excel and HMIS, • Familiarity with and appreciative of issues related to people with diverse cultures and languages., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and occasionally in the community as needed., • Must have access to a reliable vehicle and possess a valid, clean driver’s license and be sufficiently self-insured., • Frequency of travel: Frequent travel is required for appointments, meetings, and trainings; locations may be across WNY., • Physical activities and efforts required working in an office environment and the ability to move small furniture in preparation of an apartment. This may include making beds, arranging household items, and helping move client luggage., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment. WHAT WE OFFER • Competitive salary range of $22.00-$28.00 per hour, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment. ARE YOU READY TO JOIN OUR TEAM? If this sounds like the opportunity that you’ve been looking for, please apply today by completing our application located at . Please provide a resume and cover letter along with your application.

• APR

  

  Commercial Lines Account Manager | Large Accounts

  2 days ago

  Buffalo

  Job DescriptionJob Title: Commercial Lines Account Manager | Large AccountsSalary Range: $60,000 - $85,000 Location: Buffalo, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation. Key Responsibilities: • Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants., • Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice., • Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients., • Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts., • Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications:, • Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts., • Must have large account experience, • Licensing: Must possess a current Property and Casualty license., • Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred., • Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business., • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Communication: Strong verbal and written communication skills. What We Offer:, • A collaborative and supportive work environment., • Opportunities for professional growth and development., • A competitive salary reflecting experience and qualifications. Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.

• The Richardson Hotel, Buffalo NY

  

  Accounting Manager-The Richardson Hotel Buffalo, NY

  10 days ago

  Buffalo

  Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Accounting Manager for the Richardson Hotel in Buffalo, NY. Job Purpose: Verify, obtain approvals and pay all invoices from vendors and associates in a timely, accurate manner in accordance with accounting policies and procedures. Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. • Verify that purchasing procedures are followed, i.e., purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid. Maintain an accurate, up-to-date Purchase Order Log., • Route invoices with Purchase Order attached to Department Heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis., • Process all approved invoices for payment -- ensure all appropriate signatures and back-up attached., • Pay all hotel invoices in a timely manner - ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken., • Handle all vendor inquiries and reconcile vendor statements., • Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner., • Interface checks and submit a log of all manual checks to the Hotel Manager., • Sort and verify accuracy of Night Audit work (primarily receivables aspect), including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform Hotel Manager of any potential concern., • Reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Director of Finance of any potential non-collectable accounts., • Reconcile credit card back-up to General Cashier Summary and inform Director of Finance of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards., • Set up new accounts in accordance with established credit policy., • Assist in reconciling open account status items., • Input General Cashier Summary and maintain binder., • File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations., • Work with Sales department to create group invoices and confirm accuracy of charges., • Responsible for opening all mail and distributing it to appropriate departments. Ensuring all check are entered into the check log sheet and routed to the correct person to post., • Verify bank drops daily; deposit cash and checks to bank at least 2 times a week. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Well organized, detail oriented, commitment to accuracy and ability to work independently., • Proficient in Microsoft suite with strong emphasis in Excel., • Working knowledge of M3 Accounting, Sage or Peachtree software, • Willingness to learn new processes, best practices and personal development., • Can perform in a busy environment moving from task to task with little notice., • Team player, professional and lead with integrity., • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)., • Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel! Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program