Tristar Hotel Group is a leading hospitality provider known for offering exceptional guest experiences. We are currently seeking a dedicated, professional, and friendly Customer Service Representative to join our dynamic team. The role involves handling customer communications through various channels, such as phone, email, live chat, or in-person interactions, with a focus on providing excellent service and maintaining customer satisfaction.
Key Responsibilities:
Answer customer questions regarding products, services, policies, and procedures
Provide information about the company’s offerings, promotions, or special deals.
Handle customer complaints, issues, and concerns with empathy and professionalism.
Prepare reports on customer interactions, issues, and satisfaction metrics as required.
Perform basic data entry and updates in customer management systems.
Key Responsibilities:
Answer customer questions regarding products, services, policies, and procedures
Provide information about the company’s offerings, promotions, or special deals.
Handle customer complaints, issues, and concerns with empathy and professionalism.
Prepare reports on customer interactions, issues, and satisfaction metrics as required.
Perform basic data entry and updates in customer management systems.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- $30 – $35 hourly
8747 East Vía De Commercio, South Scottsdale, 85258, Scottsdale
Customer AssistantScottsdale
Tristar Hotel Group • 51-250 Employees
Hiring on JOB TODAY since February, 2025
Tristar Hotel Group is a hotel management, development, and consulting company structured around the ability to provide a wide-range of hotel management solutions to a hotel and its ownership group. We understand an owner's need to maintain
Samuel JohnsonActive 1 day ago
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