Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.
Who are we looking for?
Position Overview
We are seeking a Customer Service Representative (CSR) with strong administrative skills to join our team. This role is responsible for assisting clients, processing insurance documents, managing policy inquiries, and providing administrative support to ensure smooth daily operations. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced insurance environment. Prior experience in Customer Service is a must—as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities:
Serve as the first point of contact for clients via phone, email, and in-person inquiries.
Assist customers with policy questions, renewals, endorsements, and claims processing.
Educate clients on insurance products and coverage options to ensure they understand their policies.
Handle customer complaints and escalate complex issues to the appropriate department.
Maintain a high level of professionalism, empathy, and accuracy in all customer interactions.
Administrative Responsibilities:
Process and maintain policy applications, endorsements, renewals, and cancellations.
Ensure accuracy in data entry and documentation within internal systems.
Assist in preparing reports, tracking policy renewals, and organizing client records.
Support the sales and underwriting teams with document preparation, invoicing, and follow-ups.
Handle general office tasks, including scheduling, correspondence, and file management.
Qualifications & Skills
Experience:
1-3 years of customer service experience in insurance, finance, or a related industry.
Prior administrative experience in an insurance agency or brokerage is a plus.
Skills & Competencies:
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance CRM/software.
Ability to handle multiple tasks and prioritize efficiently.
Detail-oriented with strong organizational and problem-solving skills.
Knowledge of insurance terminology and regulations (preferred).
Education & Certifications:
BA in Business or applicable field.
Colonial provides major medical, dental and vision insurance. In addition, we provide all employees with 15k of free life insurance, also effective on day one. We have paid holidays off and pride ourselves on a positive working environment. Industry training, position and systems training are provided upon hire.
- Experience
- Required
- Employment
- Full-time
- Schedule
- Monday to Friday, 8:30am to 5:30pm
- Salary
- from $45,000 yearly
- Starting time
- Immediate start!
123 Tice Boulevard, 07677, Woodcliff Lake
Insurance and Bonds • 11-50 Employees
Hiring on JOB TODAY since February, 2025
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expan
Post a job and hire
Similar jobs
- RJ-Staffing
Sorter - Bilingual (English/Spanish)1 day ago$17.77 hourlyFull-timeNanuetTITLE: Sorter (Bilingual - English/Spanish) SHIFT: Monday - Thursday 4:15pm – 2:45am, Friday 2:00pm-10:00pm PAY: $17.77 per hour POSITION TYPE: Temp-to-Hire BENEFITS: When permanent LOCATION: Orangeburg, NY The Sorter I is an entry level position with primary responsibility of inspecting the finished products by ensuring products meets the quality specifications. Responsibilities: • 100% visual inspection of products. • Verify product quality in accordance to product specifications. • Sort professional product defects at a minimum of 1,000 products per hour. • Sort OTC products defects at a minimum of 3,000 products per hour. • Assemble and roll up OTC products as per production requirements. • Inform Laminator Operator and/or Supervisor of observed process deficiencies and product defects or abnormalities. • Separate all non-conforming products during production. • Count defective product by type of product. • Stack good product in production bins. • Discard defective products in the rejected bins. • Complete paperwork for your production bins and rejected bins. • Verification of Line Clearance activities as defined by applicable instructions. • Clean airlocks, floor, and areas around the machine’s surfaces, bins and others areas of the cleanroom as assigned by the Supervisor and following the cleaning instruction. • Print, verify and approve the in-line print, label or sticker as a required by Company instructions. • Operates the packaging machines as required by the production. • Operates weighting scales making certain that correct amount of product is packed into the retail boxes or packaging configuration. • 100% visual inspection on retail boxes ensuring that: • The retail box is raised straight and the label is placed in the correct position and with the right information as per the specification. • The box is completely sealed without visible glue, clean and free of dust or dirt. • Move; push/pull the raw material, carts, equipment and containers. • Able to use the IQS system. • Conform to all safety procedures. Requirements: • 1-year hands-on experience in a production environment. • High school diploma or equivalent; technical degree is a plus. • Basic computer skills using Word and Excel. • Physically capable performing tasks associated with the responsibilities, such as but not limited to: Frequent standing, walking, sitting, and stoop, kneel, crouch, or crawl; work on an elevated platform or surface; and talk, see and hear. • Use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. • The employee must regularly lift and/or move up to 40 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 50 pounds.
Easy apply - Women's Laser Center & OB/GYN of New Jersey: Anita Chait, MD/FACOG
Medical Receptionist17 days ago$19–$20 hourlyPart-timeRamseyJob Overview: We are seeking a detail-oriented and friendly Medical Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, ensuring that patients receive the highest level of service. Experience in an OBGYN or medical office setting is preferred. Duties: - Greet patients warmly and assist them with check-in and check-out. - Collecting copays. - Schedule appointments. - Maintain accurate patient records and files, ensuring all information is up to date. - Verifying insurance. - Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member. - Filing lab reports and charts. - Assist in maintaining cleanliness and organization of the front office area. Skills: - Previous experience in a OBGYN office or medical office setting is highly desirable. - Knowledge of medical billing processes, prior-authorization and insurance verification. - Familiarity with EHR system is a plus. - Strong organizational skills with the ability to manage multiple tasks efficiently. - Excellent communication skills, both verbal and written; bilingual candidates are encouraged to apply. - Ability to work collaboratively in a team-oriented environment while providing exceptional patient care. Hours : ** M,T,Th - 9:30am to 2:30pm** ** W,F - 2pm to 7pm** ** Saturday - If needed** *** Please do not apply if your availability does not work with this schedule ! *** Job Type: Part-time Pay: $19.00 - $20.00 per hour Expected hours: 20 – 30 per week Medical Specialty: • Ob/Gyn Schedule: • Day shift • Evening shift • Monday to Friday • Weekends as needed Location: • Ramsey, NJ 07446 (Preferred) Ability to Commute: • Ramsey, NJ 07446 (Required) Work Location: In person
Immediate start!Easy apply
