Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding customer care. Your primary responsibility will be to assist customers with their home warranty needs, including answering questions, handling claims, providing information about our services, and resolving any issues or concerns with professionalism and empathy.
Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates.
Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations.
Please contact me if you are interested in this type of job!
Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates.
Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations.
Please contact me if you are interested in this type of job!
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 9:30-6:30
- Salary
- $15 – $25 hourly
2918 Avenue R, Madison, Brooklyn, 11229, Kings County
Customer AssistantKings County
Home Warranty • 11-50 Employees
Hiring with us since April, 2024
Great environment with lots of potential to grow into an amazing role.
First PremierActive 6 days ago