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Customer Service Support (Remote) - Lusoft DCX

Customer Service

7 hours ago117 views

Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more.


Key Responsibilities:
Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits)
Respond to inquiries via email and messaging platforms , based on client needs
Participate in paid training to ensure a smooth onboarding experience
Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones)
Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism)


Qualifications:
Previous experience in customer service roles
Must be a U.S. resident
Strong, clear, and personable telephone communication skills
Availability to work during U.S. business hours
Benefits:
Paid Time Off (PTO)
Healthcare coverage
Opportunities for performance-based advancement
This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company.

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Alice T. from Lusoft DCX is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    Hindi – Advanced
    Spanish – Advanced
  • Employment
    Part-time
  • Schedule
    Monday - Friday
  • Salary
    $30 – $35 hourly
  • Benefits
    Base on how Fast You Learn and How Devoted You Are
  • Starting time
    Immediate start!

pin icon521 Broadway, Manhattan, 10012, New York

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Customer AssistantNew York

High Class Technology Remotely • More than 250 Employees

Hiring on JOB TODAY since July, 2025

We are raising the next generation to become responsible citizens, emotionally strong, healthy, and able to pursue life in fulfilling ways. We seek to encourage personal..

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Alice T.Active 51 minutes ago
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