Manager of Genesys Development

Office & Admin


Manager of Genesys Development

Manager of Genesys Development.

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliable. There's no room for error. Join us and start doing your life's best work. (sm) Primary Responsibilities Develop new andor enhance existing application or system code as assigned or provided in technical specifications Perform the day to day functions such as running of existing programs, applications, jobs, reviewing logs for errors, writing or editing software and code, performing testing activities, and updating documentation Coordinate activities with other technical and functional areas as required Work may include sensitive healthcare information, data, trends, or claims Support other team members, removing technical roadblocks, and suggest new technical solutions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications 5+ years of management experience. 5+ years of Routing Development Experience in Contact Center Solutions (Voice, IVR and Multi-channel) 5+ years of experience with Configuration management tools Experience in developing Routing workflows using Composer IRD Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS Preferred Qualifications 5+ years of experience in JavaJ2EE, SOAP Restful Web services 4+ years of experience with Subversion Git Code Hub, Tomcat Must have strong knowledge and experience on SDLC and Break Fix Process Experience with Testing Process...

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Hiring company

UnitedHealth Group

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