B2B Account Manager.
B2B ACCOUNT MANAGEROur growing team needs experienced B2B Account Manager who will increase customer satisfaction and support the sales process for commercial clients. Professionally represent one of our largest partners, answering inbound or making outbound calls while using Microsoft Suite products to communicate details. You’ll learn the latest business customer service and selling techniques as you make a name for yourself on our team. W. Des Moines, IA 50266. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses.
WHAT DOES AN B2B ACCOUNT MANAGER DO? Your primary responsibility is to learn the products, services, and customers while increasing customer satisfaction on business accounts you manage. In this role, you will educate and engage customers about the benefits of our client’s products and services, relying on state-of-the-art contact center technology, learning the latest B2B customer service and sales strategy. Professionally represent while becoming a brand ambassador for one of the largest, most recognizable brands in the country. Our experienced B2B Account Managers are responsible for the following tasks:Understand customers’ needs and communicate solutionsLearn then master sales and customer service skillsetsBuild relationships and professionally represent partnersCollaborate with team leaders to improve the processIncrease the customer experience and drive salesBecome a brand ambassador and grow account volume
WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. QualificationsMust be 18 years of age or olderHigh school diploma or equivalentExcellent organizational, written, and oral communication skillsThe ability to type swiftly and accurately (20+ words a minute)Basic knowledge of Microsoft Office Suite (Excel, PowerPoin...