Front Desk Clerk.
We are looking for a First Impression Receptionist to manage our front desk daily and to perform a variety of administrative and clerical tasks. We are seeking a person to be the first impression of our every growing firm! We have a great benefits package and are strategically located on a major freeway! Come be a part of our team!
Solve guest or hotel concernsChecking guests out of the hotelPerform customer service duties for hotel guestsModify and cancel guest reservationsIdentify and explain hotel guest in-room amenities to guest upon room arrivalInforming guests of hotel's facilities at check-inKeep information at front deskTake messages for guests and hotel staffMaintain the front office guest areaSpent interacting with guests of the hotelPerform guest check-in / check out dutiesUsing the computer system on a daily basis to make reservations, check-in guests, and check-out guestsUsing the computer system on a daily basis to make reservations, check-in and check-out hotel guestsTake same day reservations and future reservationsCheck guests in and out of rooms using computerAssist in booking room reservationsAttend monthly front desk / guest services staff meetingsCheck guests in, issue room keys, provide information on hotel services and room locationRegister and assign rooms to guests of hotelRegister, and assign rooms to guests of hotels