OverviewAs a Walgreens shift lead, you'll develop and enhance your leadership abilities as an indispensable asset to our store staff. As a liaison between management and non-management team members, you'll be a key part of ensuring that excellent customer service is delivered to our customers. You'll also provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions. You'll have the tools and guidance available to lead team members and support store management, giving you the opportunity to serve in a vital role on our front-end team.* Flexible hours* Level: Entry-Level* Travel: 0%Benefits* HealthcareMedical/Dental with 30 hour average week* PTOVacation (after 6 months)* Employee discountWalgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.* 401KCompany matching helps employees secure their financial future and reach their retirement savings goals.* Flexible hours* Training programsFunctional schoolsResponsibilities* Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.* Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.* Models and delivers a distinctive and delightful customer experience.Customer Experience* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., gree...