4X10 Call Center Representative.
4X10 CALL CENTER REPRESENTATIVEStart a career and grow with our team! Join us as a 4x10 Call Center Representatives to support the sales process and improve customer experience. You will work on a wide range of programs only 4 days a week. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable. Located in Beverly, MA 01915. Full-Time, Base + Bonuses.
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?We are able to offer a wide range of full-time and part-time scheduling options for qualified candidates. There are multiple shifts and weekly work hour variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.
WHAT DOES 4X10 CALL CENTER REPRESENTATIVE DO? Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Our 4x10 Call Center Representatives are responsible for the following:Listen to customers, understand their needs, and resolve customer issuesUtilize systems and technology to complete account management tasksRecognize sales opportunity and apply sales skills to upgradeExplain and position the products and processes with customersAppropriately escalate customer dissatisfaction with managerial teamEnsure first call resolution through problems solving and eff...