TELEPHONE SALES REPRESENTATIVE --- Full-Time (Mid-Shift, 11am-8pm, Tue.
Perfect your skills or start a sales career with our growing team. We need Telephone Sales Representatives who can improve customer satisfaction and increase sales volume. Develop relationships with our partners' clients as you provide solutions, answering inbound or making outbound calls. As a customer service and selling focused organization, you are trained on the latest contact center technology and customer experience methodology.
Open Shift: Mid-Shift, Tues-Sat (11am-8pm)
W. Des Moines, IA 50266 . Full-Time.
WHAT DOES A TELEPHONE SALES REPRESENTATIVE DO?
Understand customer needs then provide an effective solution, using state-of-the-art contact center technology and customer service methodology. Become an expert on products/services, technology, and business process, practicing your skillsets with every interaction. As an ambassador to our partners brands, you will represent some of the world's largest, most recognizable brands. Improve customer satisfaction, interacting with hundreds of customers every week. Your primary responsibility is to develop your abilities and grow with our team.
Telephone Sales Representatives are responsible for the following tasks: Communicate effective solutions to a variety of customer needs Expand product knowledge, continuously growing skillsets Create and build relationships, representing partners' interests Improve sales process working with managerial team Manage accounts professionally, utilizing technology/strategy Increase customer satisfaction and drive sales growth In addition to becoming an all around asset to our team as a product, technology, and service expert, you will become a brand ambassador, professionally representing one of our many name-brand partners.
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply....