CMMS Advisor, Maintenance & Reliability Professional.
UpKeep is a solutions-driven tech startup with offices in both Los Angeles and San Francisco. We've raised $50M in venture capital following a recent Series B round, and quickly approaching 100 full-time employees. Our mission is to empower essential businesses to be more productive through the adoption of mobile, cloud-based technology. We're focused on being the best maintenance, facility, and asset management solution by constantly improving our SaaS product and always putting our customers first.We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.This is a full-time salaried position based out of our HQ in Westwood, CA.What you'll do:* Work with new UpKeep's customers to configure their account to meet specific business needs* Serve as a subject matter expert for CMMS best practices and implementation strategies* Continuously educate yourself on maintenance and reliability to provide value to new customers* Act as the key Project Manager to ensure accurate completion of numerous onboarding/implementation tasks* Assist customers with the migration of advanced data into the customer's UpKeep account (ie Parts, Preventative Maintenance schedules, Checklists, Meters)* Supports system integrations between UpKeep and other cloud base software systems* Provide an excellent customer experience through high-quality communication and interactions* Drive process improvements for the sales, product, implementation, and customer success teams* Drive effective training and education based on industry KPIs and best practices* Minimal travel required for onsite trainingWhat we're looking for:* 3+ years of experience with asset management, reliability-centered maintenance, and/or CMMS software implementation is preferred* Self-starter that thrives in fast-paced environments with the demonstrat...