Bellperson/ Front Office - SLS South Beach.
A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe. Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our stage is the world. Our time is now.With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants, nightlife, retail and gaming, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.Job Purpose:The Bellperson is responsible for meeting, greeting, and assist in ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner.Duties & Functions:* Greet arriving guests and retrieve their luggage* Escort guests to their rooms, explain the room facilities, and sell the hotel's various outlets (restaurant, bar, spa)* Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort* Transport departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for* Ensure that luggage has been stored safely according to prescribed procedures* Ensure that the luggage storage area is kept clean and tidy at all times* Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings'* Be fully aware of what functions are going on in the hotel* Provide gracious, attentive, and friendly serviceADDITIONAL RESPONSIBILITIES* Communicate effectively, both verbally and in writing, to provide clear direction to the venue t...