Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
• The ability to actively listen to customers so they can adequately gauge and address their needs
• Excellent verbal communication skills to clearly share and relay information
• Computer literacy, including knowledge of relevant software packages, such as CRM systems
• The ability to remain calm and polite when dealing with complaints or challenging clients
• Strong problem-solving skills to determine the best possible solutions for client issues
• Good command of the English language
• Presentable appearance and good hygiene in customer-facing environments
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
• The ability to actively listen to customers so they can adequately gauge and address their needs
• Excellent verbal communication skills to clearly share and relay information
• Computer literacy, including knowledge of relevant software packages, such as CRM systems
• The ability to remain calm and polite when dealing with complaints or challenging clients
• Strong problem-solving skills to determine the best possible solutions for client issues
• Good command of the English language
• Presentable appearance and good hygiene in customer-facing environments
- Experience
- Required
- Languages
- English – Advanced
Spanish – Advanced
- Employment
- Full-time
- Schedule
- Working hours are flexible
- Salary
- $36 – $45 hourly
- Benefits
- 10
Miami Beach Boardwalk, 33140, Miami Beach
Customer AssistantMiami Beach
Specializing in professional and consumer assistive communication technology • 11-50 Employees
Hiring on JOB TODAY since June, 2025
Our personal commitment, providing clients with the best blend of technical expertise and customer-focused professionalism, defines how we do business and why we’ve been successful. We take pride in our individuality and our expert team is
Leeshawn WilliamsActive 55 minutes ago
Are you hiring?
Hire nowPost a job and hire
