Family Support Partner - Family Support Organization of Passaic County - Woodland Park

Purpose: In order to ensure families have support, knowledge, and advocacy skills, Family Support Partners are the core of the
Family Support Organization, providing support, education, and advocacy for primary caregivers parenting children and youth
with emotional, developmental, mental, behavioral, and substance abuse needs.
Duties:
Support

• Support the growth of families involved with the CMO by ensuring fidelity to the FSO model (Support, Education, and
  Advocacy), including implementation of Family Assessment of Needs and Strengths and documentation in CYBER,
  Salesforce, and completion of Family Support Certification
• Support the development of the Child-Family Team through engagement of informal and natural supports
• Demonstrate empathy and compassion through active listening to families’ needs
• Participate in Child-Family Teams and other meetings as needed to ensure the family has support through the process,
  understands, and instills the value of wraparound
• Support the Supervisor as needed
  Education
• Provide information on the System of Care and parenting a child with needs
• Engage CMO families in educational workshops and training opportunities for families in partnership with the
  Outreach Specialist
• Educate CMO and other partners on the needs of families and strategies to increase family leadership and family-driven
  care
• Engage CMO, families, and youth in learning about FSO services and supports, including Youth Partnership
• Disseminate information on available FSO offered trainings and support groups in a consistent and timely manner
  Advocacy
• Challenge stigma by partnering with the CMO to ensure the Care Management process is based on the Wraparound
  Model, emphasizing family-driven and culturally competent care
• Model advocacy skills for families within the Child-Family Team and other meetings
• Promote family leadership within Child-Family Teams and other team meetings through partnership with Care
  Managers and other direct service workers
• Develop the advocacy skills of families by providing resources and preparation for meetings

Skills: Personal experience as a parent/caregiver of a child or youth with behavioral health needs
Demonstrate success navigating New Jersey’s child-serving systems
Must have excellent interpersonal skills
Familiarity with local and county networking and strategic partnerships is encouraged
Must have a valid New Jersey driver’s license with an excellent driving record and reliable transportation
Hours: Generally M-F 9-5, must be flexible to work evenings and weekends. Must be on call from 8 AM-8 PM M-F
Status: Full-time/Part-time, hourly employee