Home Care Call Center - Data Entry Positions

Job description Busy home care office is looking for an upbeat office support clerk for our clinical department. Who will assist with clerical duties and provide exceptional customer service support to entire team. Responsibilities: Ability to create and maintain the nurses schedule on a daily basis. Assure all documentation like records, data, and forms are entered into the necessary systems. Receive, review and follow up with requires documents in a timely manner. Obtain, review, and enter RN authorizations, when received. Ability to follow up with required medicals orders. Skills Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. Job Type: Full-time Salary: $18.00 - $20.00 per hour What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Heart to Heart home is looking for an experienced professional to join our growing HR team! The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Responsibilities include: Serve as the primary contact between the NYS Department of Labor and the Company. Effectively interpret and apply state laws and regulations in response to UI documents. Prioritize claims, questionnaires, determinations, state requested audits, and other unemployment related data. Manage incoming Worker's Compensation and Disability Claims. Required: Must be fluent in conversational Spanish Advanced writing skills is a must Strong business and analytical ability with a proven ability to gather research. Exceptional administrative and clerical skills GREAT PAY AND ROOM FOR GROWTH! Job Type: Full-time What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person