Medical Receptionist

We are seeking an experienced Store and Office Manager to oversee our new Long Island location. The ideal candidate will have excellent leadership, communication, and organizational skills, as well as knowledge of medical insurance coverage. The Store and Office Manager will be responsible for managing daily store and office operations, supervising staff, and ensuring exceptional customer service. Responsibilities: - Manage daily store and office operations, including opening and closing procedures - Supervise and train store and office staff to ensure excellent customer service and efficient operations - Maintain a clean, organized, and safe store environment - Process sales transactions, manage inventory, and maintain accurate records - Handle customer complaints and resolve issues in a professional manner - Implement visual merchandising and store displays to promote sales and brand awareness - Manage office administrative tasks, including answering phones, responding to emails, and managing files - Maintain compliance with company policies, procedures, and safety standards - Analyze sales data and make recommendations to increase sales and improve operations - Provide guidance on medical insurance coverage options to customers and staff - Verify patient insurance coverage and process claims accurately Requirements: - 3+ years of retail management experience, preferably in a medical supply or healthcare environment - Strong leadership, communication, and organizational skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Excellent customer service and problem-solving skills - Basic math skills and accuracy with handling cash and operating a point-of-sale system - Knowledge of medical insurance coverage options, including Medicare, Medicaid, and private insurance plans - High school diploma or equivalent required; associate's or bachelor's degree preferred - Availability to work flexible hours, including weekends and holidays What We Offer: - Competitive salary and benefits package - Opportunities for career advancement and professional growth - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a motivated and experienced retail manager with knowledge of medical insurance coverage, please submit your application, including your resume and cover letter. Thank you!

-Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. -Calls, texts and emails new patient leads to schedule consults and answer questions. -Uses practice management software (PMS) and electronic medical record software (EMR), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, follow up appointments, interact with patients and providers, and update files and patients’ records. -Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed. -Maintains the reception area in a clean and orderly manner, refills refreshments and supplies as needed. -Assists patients in filling out insurance forms and other patient records. -Checks patient health insurance eligibility, the office's in network status, gets prior authorizations for medical imaging and office procedures. Provides referrals for other physicians when needed. Obtains patient medical records from referring clinicians when required. -Keeps patient appointments on schedule by notifying the provider of a patient’s arrival. Maintains the daily/weekly schedule by confirming patient appointments. -Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area. -Familiarity with medical billing and coding processes. At least a basic familiarity with the procedures performed in the office (can be learned). -Maintains patient accounts by obtaining, recording, and updating personal and financial information. -Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing and collecting. -Maintains business office inventory and equipment by checking stock to determine inventory levels, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies. -Collects, sorts, distributes, or prepares mail, messages, or courier deliveries. -Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. -Maintains operations by following policies and procedures. -Provides directions to the office to new patients, consulting practitioners, and vendors. -Contributes to team effort by accomplishing related results and filling in other aspects as needed, such as putting patient's into exam rooms and taking blood pressures or assisting the physician in minor procedures as necessary.

Estate Planning law firm in Jamaica, Queens is looking for a part-time receptionist to answer phones, great clients, and to do light clerical duties. This position involves 100% phone work and meet and great with clients.