MAIN FUNCTION:
To assist with the daily operational needs of the practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer all calls in a pleasant, professional manner, transfer them to the appropriate party, or take a complete message.
Provide accurate information regarding all services and procedures for accessing services in our practice.
Greeting new patients and their family members. Enforce confidentiality rule.
Insurance Verification
Obtain insurance authorizations for services
Prepare outgoing mail. Distribute incoming mail.
Miscellaneous typing tasks.
Collect payments and copays.
Assist the Office Manager with creating the schedule.
Making new charts for all new patients
Keeping track of supplies
Maintaining the office
Copying, scanning, and filing
Perform all other duties as assigned.
COMPETENCY REQUIREMENTS:
Answering/Transferring of calls
Taking Messages
Computer Software Skills
Detail Oriented
Prioritizing Workload
The ability to work independently
Some knowledge of the health insurance system is a plus
EDUCATION & QUALIFICATIONS:
The applicant must have a pleasant, friendly telephone manner and professional appearance. Ideally, the individual being considered would have at least two years of experience in a similar capacity, which would demonstrate their awareness of office procedures. The applicant must communicate well with clients, staff, and outside agencies/insurers.
Days:
Monday through Thursday
Hours per week:
20
Typical start time:
8:45 AM
Typical end time:
1:45 PM
Pay:
20.00/hour
Work Location: In person