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Operations Manager (Moving & Storage) - Talent Code Solutions

Gerencia

hace 13 horas1 vista

Location: Virginia Beach, VA (On-site)
Salary: $56,000–$71,000 base salary + bonus potential (revenue share)
Optional: Housing assistance negotiable
About the Opportunity
I have partnered with a growing moving and storage company in
Virginia Beach, VA to identify a hands-on Operations Manager to lead daily operations
and drive profitability, safety, and service quality.
This is a high-impact leadership role overseeing crews, fleet operations, scheduling, and
customer satisfaction within a fast-paced moving environment serving residential,
commercial, local, and long-distance clients.
Role Summary
The Operations Manager will oversee daily moving and storage operations, ensuring jobs
are scheduled efficiently, crews are prepared, customers are satisfied, and company assets
(trucks, warehouse space, equipment) are properly managed.
This role is critical to operational performance and requires a strong, decisive leader who
thrives in dynamic environments.
Core Responsibilities
Operations & Scheduling

  • Oversee daily moving and storage operations
  • Schedule crews, trucks, and routes efficiently
  • Manage dispatch and respond to same-day operational issues
  • Ensure on-time job completion and quality standards
    People Leadership
  • Supervise a team of approximately 10–12 drivers, movers, warehouse staff, and
    dispatch personnel
  • Support hiring, onboarding, training, and performance management
  • Enforce safety protocols, DOT compliance, and company policies
  • Manage timekeeping, call-outs, and labor coverage
  • Lead with professionalism and strong customer-service standards
    Customer Experience
  • Resolve customer complaints and service concerns
  • Communicate job changes, delays, or special requirements
  • Partner with sales/estimators to align operational expectations
  • Ensure accurate documentation and service follow-throughFleet & Asset Management
  • Oversee trucks, trailers, and moving equipment
  • Schedule maintenance, inspections, and repairs
  • Track fuel usage, mileage, and vehicle condition
  • Manage warehouse layout, storage inventory, and security
    Financial & Performance Oversight
  • Monitor job costs, labor efficiency, and profitability
  • Control overtime and operational expenses
  • Review KPIs (revenue per truck, claims, damage rates)
  • Support ownership with operational reporting and forecasting
    Compliance & Risk Management
  • Ensure compliance with DOT, FMCSA, OSHA, and applicable regulations
  • Maintain insurance, licensing, and safety documentation
  • Investigate incidents, damages, and accidents
  • Implement loss-prevention and claims-reduction strategies
    Required Qualifications
    Experience
  • 3–5+ years in moving, logistics, transportation, or warehouse operations
  • Prior supervisory or management experience required
  • Experience in small or family-owned business environments preferred
    Skills
  • Strong leadership and conflict-resolution capabilities
  • Excellent scheduling, organization, and problem-solving abilities
  • Ability to work under pressure in a fast-paced setting
  • Customer-focused mindset
  • Comfortable making real-time operational decisions
    Technical Skills
  • Familiarity with moving software (Supermove, SmartMoving, or similar)
  • Proficient in Microsoft Office / Google Workspace
  • Knowledge of dispatch systems and GPS tracking
  • DOT log and compliance familiarity preferred
    Physical Requirements
  • Ability to be on-site in warehouse and field as needed
  • Ability to assist with moving equipment when required
  • Valid driver’s license required (CDL preferred but not required unless driving)Schedule
  • Full-time
  • Early mornings and occasional weekends
  • On-call during peak seasons
  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Horario
    Monday through Friday
  • Salario
    56.000 $ – 71.000 $ anual
  • Inicio
    Incorporación inmediata

pin iconVirginia Beach Boulevard, Virginia Beach

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Coordinador/aVirginia Beach

Recruiting • Persona física

En JOB TODAY desde marzo, 2026

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Cherise M. avatar icon
Cherise M.Activo hace 11 horas
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