Oportunidad en Ventas y Telemarketing - Innova network - New York

MDS Assessor Amsterdam Nursing Home is actively seeking an MDS Assessor or our Skilled Nursing Facility located in the heart of New York City. We now offer Daily Pay through a trusted third-party provider giving you faster access to your earnings! DUTIES: Completing accurate assessments, MDS & care plans as assigned. Initiating care plans and supporting activities as assigned. Collaborates with the Interdisciplinary Team to assess the needs of the residents. Monitors MDS and care planning documentation for all residents; ensures documentation is present in the medical record to support MDS coding. Monitoring & auditing clinical records, ensuring accuracy & timeliness. Informing DON of persistent issues related to non-compliant documentation. Protecting the confidentiality of Resident & Facility information at all times. Attends IDT meetings and other meetings to gather information, communicate changes and maintain/update records REQUIREMENTS: Valid NY Registered Nurse RN License Must be highly organized, professional & motivated Should have solid computer skills Excellent communication skills Should be friendly and a team worker ABOUT US: With Columbia University and the Cathedral of St. John the Divine among its neighbors, Amsterdam House is located on Amsterdam Avenue at 112 street in New York City. The essence of Amsterdam includes a unique combination of old-world charm, comfortable surroundings, and a state-of-the-art clinical care. Our longstanding tradition of caring is carried out by an exceptional staff who are dedicated to the healing arts, providing each resident with the opportunity to thrive and achieve maximum comfort. Our reputation tells the story of our success. Having consistently earned a 5-star rating from CMS, we are proud to be ranked among the best nursing homes by the US News and World Report. AMS CentersHealthCare.com/careers Equal Opportunity Employer - M/F/D/V

Job Description Role: Community Manager & Moderator Company: EB5Visa.io Location: Remote / U.S. Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 Investor Visa program. The EB-5 market is a multi-billion dollar industry historically plagued by opaque data, high-commission overseas brokers, and massive friction. EB5Visa.io is a data-driven, two-sided marketplace that replaces the chaotic network of middlemen with radical transparency. We provide high-net-worth global investors with free due diligence tools, while offering U.S. developers and immigration attorneys a compliant platform for direct lead generation. We are looking for a highly empathetic, hyper-vigilant Community Manager to own the "Public Square" and "Private Vaults" of our platform. The Role As our Community Manager & Moderator, you are the voice of the platform and our first line of defense. You will manage a community of high-net-worth global investors who are navigating a highly stressful, multi-year immigration journey. Your dual mandate is to foster a supportive, deeply engaged peer-to-peer ecosystem while strictly enforcing SEC and USCIS compliance rules. You will ensure our forums remain a safe haven for education and due diligence, free from illegal solicitation or bad actors. What You Will Do (Core Responsibilities): The Compliance Shield: Actively patrol public forums and community spaces to ensure compliance with SEC Regulation D (Rule 506b). You will swiftly identify and remove prohibited language unauthorized activity. Community Cultivation: Welcome new investors to the platform. Guide them toward our free utility tools and seamlessly connect them to verified educational resources. Vibe & Tone Management: De-escalate panicked discussions. The EB-5 process is stressful, and investors often experience anxiety over visa bulletins and USCIS processing times. You will set a tone of calm, data-backed reassurance. The Content Flywheel: Seed the community with high-value discussions. Summarize complex USCIS policy updates, share relevant news, and create weekly engagement polls to spark organic conversations. The Product Feedback Loop: You are the ears of the company. You will track the most common anxieties, questions, and pain points within the community and report them directly to the product and engineering teams to help us build better features. What We’re Looking For: Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end consumer spaces. Regulatory Awareness: You don't need to be an attorney, but you must possess a strong fundamental understanding of what constitutes financial/investment advice versus educational information. High Emotional Intelligence (EQ): You are dealing with families making life-altering financial decisions. You know how to exhibit deep empathy while maintaining firm professional boundaries and enforcing platform rules. Impeccable Written Communication: You write clearly, authoritatively, and warmly. You know how to craft a community guideline update that users will actually read and respect. Crisis Management: You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of panicked questions regarding a regulatory change. Why Join Us? Real-World Impact: You are building a safe harbor for global professionals and families trying to navigate an overwhelming system. Your work directly protects them from fraud and anxiety. Ground Floor Opportunity: As an early hire, you will define the culture, community guidelines, and moderation playbooks from day one. Growth: Opportunity to build and lead a global trust and safety team as the platform scales.

Job Description FAMILY ENGAGEMENT SPECIALIST We are excited to invite a passionate and experienced Family Engagement Specialist to join our team! Homes for the Homeless (HFH) is searching for an experienced Family Engagement Specialist for our Families w/ Children facility located in the Williamsbridge area of the Bronx. As a Family Engagement Specialist, you will play a key role in supporting our Family Engagement Program, helping to create a safe, nurturing, and educational environment for children and families. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in planning and executing programs that provide support and educational entertainment for families and children., • Ensure developmentally appropriate educational, physical, and hygienic care of the families and children., • Foster and maintain a family-centered environment that promotes literacy and child development., • Support the delivery of a well-rounded mix of activities that meet the needs of families., • Closely engage with and supervise families during program activities, while ensuring respectful interactions with children, parents, vendors, and staff., • Assist in identifying and coordinating the use of community resources to enhance the family engagement program., • Assist in the day-to-day maintenance of the center, while maintaining good housekeeping standards., • Attend training sessions related to job duties., • Support the Family Programs Coordinator in following HFH protocols., • Perform other duties as may be requested. QUALIFICATIONS: • High School Diploma., • Experience working with children and youth, from infants up to 16 years old., • Sensitivity and awareness while working with homeless and vulnerable populations., • Must be willing to consent to a multi-phase criminal background check., • Ability to lift 40 or more pounds., • Ability to sit on the floor, bend down, and pick up children throughout the course of an eight-hour shift. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. SALARY: $36,071

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Director of Sales is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace. Responsibilities: • Supervise, administer and ensure timely completion of all activities of the Sales Department., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies., • Meet or exceed set goals, • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as schedule, • Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate including sign-off on all competencies, and assist in his/her placement., • Coordinate group, transient and catering bookings to maximize profits., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories., • Coordinate all non-group transient sales and catering solicitations to maximize overall profits., • Administer training in the Sales and Catering departments, according to Highgate Hotel standards., • Assist in the preparation of required reports in a timely manner., • Conduct weekly sales meetings according to Highgate Hotel standards., • Develop quarterly KRA’s, and review the KRA process with the Sales and Catering Team to ensure that deadlines are met., • Conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues., • Conduct all Sales and Catering Team Performance Appraisals according to Highgate Hotel SOP’s., • Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP’s., • Review meeting planner evaluations as received to ensure that any problems are rectified., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections., • Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits, and assist in ensuring that incentives are processed and paid according to the specified time period for each plan., • Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA’s) and in the Sales budget, including preplanning, setting appointments and executing sales calls., • Coordinate the preparation of complete and accurate end-of-month reports, according to Highgate Hotel SOP’s. Ensure that Sales Managers can explain the importance and components of the report., • Coordinate preparation of the annual revenue budget., • Coordinate preparation of the annual Marketing Plan., • Coordinate and direct preparation of the monthly Rooms revenue reforecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST) and ensure that the Sales Team does the same., • Understand all GDS systems., • Understand ISIS., • Understand loading rates into ISIS/GDS. M, • Develop networking opportunities through active participation in community and professional associations activities and events, • Entertain clients., • React to negative trends in the market place by implementing blitzes or promotions., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience., • Supervisory experience required., • Must have a driver’s license in the applicable state., • Must be proficient in MS Windows (Excel, Word, Powerpoint, Outlook)., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The word is out. Arthouse Hotel New York City now features newly renovated guest rooms and suites, bringing hip, vintage charm and boutique style to Manhattan’s Upper West Side. Setting a new standard for NYC hotels, our century-old building retains many of its historic accents, offering a warm sense of space you won't find anywhere else in the neighborhood. Stepping into our timeless yet cozy lobby, you are greeted by custom artwork, the original antique fireplace and a 1920s French elevator system. Marrying comfort with cutting-edge design, sophisticated style and whimsical fun, Arthouse Hotel New York City is your perfect pied-a-terre in Manhattan whether work or play brings you to town. Walking distance from NYC icons like Central Park, Lincoln Center, the Museum of Natural History, and numerous city subways, our hotel offers a quiet escape from Manhattan's hustle and bustle. Arthouse Hotel welcomes guests of all abilities to the Upper West Side. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. For more information, please see our Accessibility Statement. Overview: The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. Responsibilities: • Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering., • Assesses & reacts to market trends, market share & the competitive hotel environment., • Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives., • Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization., • Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting., • Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance., • Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply., • Understand GEO source & ability to develop a plan to penetrate the primary markets., • Develop/implement key segment strategy & managing key accounts (both existing & target)., • Design effective sales deployment schemes & market assignments., • Develop sales goals designed to achieve budget & market share targets., • Manage group pace measurement and set sales production goals., • Manage sales activity & travel schedule. Qualifications:, • Bachelor’s degree preferred in Marketing, • At least 3 years’ experience as a sales leader, with prior hotel sales experience., • Experience dealing with/communicating with ownership groups and asset management., • Proficient in managing/using sales automation (DELPHI) & PMS systems., • Experience working collaboratively with revenue management., • Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each., • Excellent communication and presentation skills., • Strong interpersonal skills and ability to work in a team environment., • Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude., • Must be proficient in MS Office including Word, Excel, and Power Point., • Must be able to multitask and prioritize departmental functions to meet deadlines

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Marketing Manager is responsible for creating and maintaining marketing strategies to meet objectives and enhance the image of the hotel. They will evaluate customer feedback, market conditions, and competitor information, to implement marketing strategies. The Marketing Manager will help coordinate and execute all marketing, advertising, promotional activities and social media campaigns Responsibilities: • Manage the brand agencies for additional collateral design, printing and any other promotional requirements., • Organize special events that will generate great press and PR., • Research and identify co-marketing companies that will complement the hotel brand and institute programs or events that will generate buzz., • Create and curate unique lifestyle programming in coordination with the hotel operations team that can then be used in PR articles and social media activity., • Manage the PR agencies on a daily basis, ensuring objectives, strategies and road maps are executed in a timely manner., • Monitor in hotel Marketing and Brand Standards to ensure compliance., • Co-ordinate with Director of Revenue integrating branding efforts to e-Marketing and paid on-line advertising strategies (i.e. PPC keyword submissions, e-Blasts, e-Brochures/modules, e-Proposals) throughout all other communication vehicles (social media, PR, blog content, direct mail, etc.)., • Support website blogs and manage the content strategy in conjunction with Director of Revenue., • Develop relevant promotions and packages as a result of PR and other marketing initiatives., • Manage marketing plans i.e. advertising (off line) and co-ordinate on online marketing activity if required with Director of Sales & Marketing and Director of Revenue., • Assist with the development of marketing budgets., • Oversee hotel photo shoots and manage photo libraries., • Develop and implement property marketing partnership opportunities and continuously focus on marketing initiatives to create customer loyalty and increase market share., • Manage on online reputation management and messaging on 3rd party sites to ensure communications are as per the brand and drive online content social media opportunities., • Provide support in strategic planning, market research, presentation development and any other additional requests as per Senior Management., • Create monthly reports to track the success of campaigns., • Create all branded presentation documents, ensuring they are in the appropriate brand format. Qualifications:, • At least 1 to 3 years’ experience in Marketing and Communications (hospitality industry experience essential), • Demonstrated ability to develop and implement successful marketing strategies for individual hotels, including ROI / KPI metrics, • Strong presentation and communications skills, proficiency with programs such as, Photoshop, Adobe Illustrator, Premiere, After Affects, etc., • Demonstrated ability to develop and maintain relationships with external and internal contacts (i.e. General Manager, Director of Sales and Director of Revenue Leaders, Regional Team, Media Representatives, Public Relations firms), • Strong Creative Mind, • Ability to organize exclusive events to the, • Knowledge of social media marketing and content creation in programs such as Shortstack, Offerpop, Hootsuite, Wordpress, etc., • Ability to deliver strong print and collateral marketing materials, • Ability to work proficiently quickly in a high-pressure & fast paced environmen, • Exceptional with details and follow up, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

We’re seeking a future team member for the role of Senior Vice President, Asset Managers & Insurance Lending to join our Investment Management & Insurance Institutional Lending team. This role is located in New York, NY. In this role, you’ll make an impact in the following ways: Responsible for all credit facility components including origination, underwriting and documentation for large, complex credit facilities/credit relationships in the investment management and insurance industries. Monitor existing credit portfolios and manage existing and new accounts and client relationships. Leverage strong technical expertise to develop tailored credit solutions informed by research and market insights. Address complex challenges that directly affect credit quality and/or client experience. Collaborate closely with internal partners, including risk management, legal, and relationship managers across various lines of business—to ensure smooth execution of lending transactions. Contribute to cross-functional initiatives aimed at enhancing the bank’s lending capabilities. To be successful in this role, we’re seeking the following: • Bachelor’s degree in finance or the equivalent combination of education and experience is required., • 10–12 years of relevant experience preferred., • Background in risk analysis, institutional lending, or commercial banking is preferred., • Experience in reviewing, analyzing and negotiating credit documents., • Familiarity with investment management, regulated mutual funds, and the insurance industry., • Strong analytical skills and attention to detail., • Ability to communicate effectively with stakeholders at all levels., • Excellent written and verbal communication skills, with the ability to present complex information clearly. At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.