Print Production Account Coordinator - 3rd Shift - Sterling North America Inc. - Hauppauge

Jobs like Print Production Account Coordinator - 3rd Shift

• Amazon

  

  Amazon Customer Service - Work From Home $16-$24/hr

  15 hours ago

  Hauppauge

  Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

• GL1

  

  Remote Customer Service Representative $45 per hour

  4 months ago

  Hauppauge

  Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

• CPA firm

  

  Tax Manager / Sr. Tax Manager – Private Client Services (cpa firm) – Hybrid

  12 days ago

  Hauppauge

  CPA firm a Tax Manager or Director to join our growing Private Client Services practice.

• Modern Day Management

  

  Call Center Representative

  22 hours ago

  Hauppauge

  Job Description Call Center Representative (Must be Bilingual) Join Long Island's premier multidisciplinary pain management practice! Groth Pain & Spine is growing fast and looking for an enthusiastic, upbeat, and professional Call Center Representative to be the first voice our patients hear. Starting as a family practice and growing to become a thriving, multi-location organization with multiple locations in Nassau and Suffolk counties, we strive to provide the highest quality patient care. Our practice consists of knowledgeable, talented and high energy Physicians, APPs, Chiropractors, Physical Therapists, Massage Therapists and Mental Health Professionals who value patient collaboration to create effective and successful treatment plans. With a staff that feels like family, we pride ourselves in creating an environment where you'll enjoy coming to work every day. We're seeking a positive, enthusiastic and professional person to join our call center team! If you have strong communication skills, enjoy working collaboratively, and want to make a genuine difference in the lives of patients, don't hesitate to apply! What You'll Do • Schedule appointments across 10+ locations and 20+ providers, • Learn and apply each provider's specific scheduling rules, • Resolve patient needs on the first call whenever possible, • Transfer calls to the appropriate team or department as needed, • Meet the expectation of handling 100+ calls per day, • Document all interactions accurately in the CRM system Why Choose Groth Pain and Spine? • Competitive pay and comprehensive health coverage, • 401(k) with company match, • Generous PTO, • Real mentorship and promote-from-within culture Apply today — send your resume to Steve Chiarello at SteveC@grothpainandspine.com or call 516-713-9566 to learn more about this position. Groth Pain & Spine is an Equal Opportunity Employer.

• Long Island Select Healthcare Inc.

  

  Call Center Manager

  9 days ago

  Hauppauge

  Job Description • General Purpose of the Job Under general supervision, the Call Center Manager acts as supervision for all call center employees, and provides customer service for incoming calls from patients to schedule or cancel appointments during high call volume. In addition to performing the functions of a call center representative, they will investigate and resolve escalated or difficult customer service complaints and calls. They will also train new call center representatives, oversee the break/lunch schedule and manage scheduling conflicts. • Essential Duties & Responsibilities, • Responsible for the onboarding and training of Call Center representatives., • Management of diffusing situations prior to being escalated to administration, • Serve as Lead to the external call center team for any inquiries or questions, • Oversight of implemented break/lunch schedules, • Responsible for managing scheduling conflicts of internal staff/coverage, • Provide flexible coverage of front-desk and/or call center when staffing needs require., • Works cohesively within the Patient Services Department., • Maintains confidentiality of patients, administrative, and financial functions, • Provides patient-focused service and presents positive impression of Long Island Select Healthcare to both internal and external customers., • Manage high-volume amount of inbound and outbound calls in a timely manner., • Answers phone promptly; in a polite and professional manner, • Documents all incoming & outgoing phone calls within the EMR, • Meet or exceed Quality Assurance Requirements and other key performance metrics., • Maintains minimum 80 answered calls and 90% call answer rate daily, • Schedules appointments for patients:, • Obtains & Enters accurate demographic information into the EMR, • Identifies client needs, clarifies information, researches issues and provides solutions., • Identifies appropriate insurance as needed and re-verifies accordingly, • Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments, • Reviews appointment details with caller prior to hanging up, • Updates patient registration/demographic info with new/terminated insurance policies, copay information, • Makes reminder phone calls as requested, • Reschedules appointments when necessary, • Acts as liaison between patient and Health Center Staff, • Directs calls to other departments/individuals when needed, • Resolves problems and fulfills requests by clarifying desired information; researches and explores alternative solutions; implements solutions; escalates unresolved problems., • Understands when to escalate calls to management, • Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms., • Communicates Sliding Scale policy to patients, requests documentation., • Complete side-by-side evaluations with employees to help with training and development, • Complete call-monitoring to ensure quality and training throughout the call center regularly, • Administer coaching to employees as needed and provide clear communication regarding KPI’s for the department, • Enforce policies and procedures within the call center department on behalf of leadership., • All other duties as assigned by the Patient Services Manager., • Supervisory Responsibilities None. • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience High school diploma, General Education Diploma (GED), or High School Equivalency Diploma (HSE); College degree preferred. 2 years of supervision in a Call Center environment required. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. Other Skills and Abilities • Strong Communication and People skills both verbal and written, • Strong problem solving skills, • Experience with clerical procedures, • Well organized and able to handle multiple priorities, • Understanding and application of telephone etiquette, • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. • Travel This position may require traveling to different clinic locations depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Blood Borne Pathogen Classification: Limited exposure risk to Bloodborne Pathogens (Category III).

• GL1

  

  Customer Service - Work from Home $45 per hour

  4 months ago

  Hauppauge

  Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

• Pryor Associates Executive Search

  

  Personal Lines Account Manager - High Net Worth

  9 days ago

  Hauppauge

  Personal Lines Account Manager – High Net Worth \n \n About the Role \n We're hiring a Personal Lines Account Manager to manage and service an assigned High Net Worth book of business at our Hauppauge, Long Island office. You'll own the full account lifecycle — new business and renewal submissions through policy issuance — and work directly with leading HNW carriers and wholesale brokers. \n What You'll Do \n\n • Manage and service an assigned High Net Worth (HNW) personal lines book of business\n, • Prepare new business and renewal submissions, including marketing, rating, and proposal presentations\n, • Handle applications, supplemental forms, binders, and the binder process through policy issuance\n, • Produce coverage summaries, Broker of Record forms, and certificates\n, • Prepare and conduct client renewal reviews\n, • Provide back-up support to fellow Account Managers as a member of a collaborative team\n\n What You'll Bring \n\n • 3+ years of experience in High Net Worth personal lines\n, • Property & Casualty Insurance License in good standing\n, • Direct experience with leading HNW carriers: Chubb, AIG, PURE, Cincinnati, and Berkley One\n, • Experience placing hard-to-place Excess & Surplus Lines business through wholesale brokers\n, • Strong problem-solving skills and the judgment to make independent decisions\n, • Excellent written and verbal communication skills\n, • Proficiency with agency management systems, carrier portals, and MS Office (Word, Excel, Outlook)\n\n Nice to Have \n\n • Working knowledge of AMS360\n, • Experience with Scribe\n\n What We Offer \n\n • Salary up to $120,000, depending on experience\n, • Company-paid health, dental, vision, and life insurance\n, • 401(k) with full company match\n, • Quarterly and annual agency growth bonuses\n, • Company-paid AAA membership\n, • Optional in-house gym membership\n, • Paid holidays and PTO\n, • Hybrid schedule: 3 days in office, 2 days remote\n, • A brand-new office and a great team\n\n Ref: DC13035

• TalentLink Solutions

  

  Wealth Management - Client Service Associate

  3 days ago

  Hauppauge

  We are an established and successful financial planning firm, with a rich history supporting clients with thoughtful financial strategies and stellar personal service. We currently manage over $400M in assets and work with individuals and small businesses. Our main services include managed investment accounts, corporate retirement plans and group medical insurance. We have an experienced and tenured team, all working towards the common goal of caring for our clients. We are looking for someone that will align with our team. Following an initial in-office training period, this role offers the flexibility to work remotely on Tuesdays and Thursdays. \n \n The Client Service Associate plays a key role in delivering the high level of service our clients expect while providing day-to-day support to our financial advisors. From opening new accounts and processing service requests to preparing for client meetings, coordinating schedules, and answering client calls, you will be involved in many of the details that keep our client relationships and office running smoothly. This is a role for someone who enjoys helping people, takes pride in getting the details right, and follows things through to completion. You’ll work across multiple systems and product portals, so comfort with technology, strong organization, and the ability to manage multiple priorities will be essential to your success. \n \n What you will do: \n\n • Serve as a primary point of contact for clients, answering calls, assisting with questions and requests, and providing a friendly, responsive client experience.\n, • Process client service requests from start to finish, including withdrawals, beneficiary changes, RMDs, account updates, and other ongoing account needs.\n, • Coordinate new account openings and related paperwork, ensuring information is complete, accurate, and followed through to completion.\n, • Navigate multiple financial services systems and product portals to support client needs across insurance, annuities, mutual funds, and other investment products.\n, • Prepare for client meetings by gathering and organizing documents, reports, notes, account information, and other materials requested by the advisor.\n, • Manage client scheduling and advisor calendars, coordinating appointments and communicating with clients, team members, and outside professionals as needed.\n, • Maintain accurate client records, paperwork, notes, and follow-up items within SmartOffice (CRM) and the firm’s document management systems.\n, • Communicate with the broker/dealer, advisory firm, product companies, and other outside contacts to facilitate client requests, research questions, and resolve outstanding items.\n, • Support general office operations, including processing checks, maintaining required logs and blotters, preparing correspondence and marketing materials, and assisting with other needs as they arise.\n, • Perform various office management and miscellaneous tasks as assigned.\n\n \n What you will bring: \n\n • 2+ years of financial services experience supporting one or more financial advisors is highly preferred.\n, • Candidates with 5+ years of experience in similar financial services environments, such as accounting, banking, investment operations, insurance, or mortgage roles with a strong processing and client service component, will also be considered.\n, • Knowledge of industry-specific software; familiarity with SmartOffice is a plus.\n, • A genuine interest in serving and caring for clients and creating a positive experience in every interaction.\n, • Strong attention to detail and a commitment to accuracy, particularly when handling client information, paperwork, and financial transactions.\n, • The ability to proactively assess situations, problem-solve, and work independently while knowing when to involve others.\n, • Excellent organizational and time management skills with the ability to manage multiple priorities and follow tasks through to completion.\n, • Comfort working across multiple technology platforms and learning new systems.\n, • Proficiency with Microsoft applications, including Word, Excel, and Outlook.\n, • A positive attitude, professional demeanor, and extraordinary client service orientation.\n