Remote Live Chat Support Representative - Environmental Global Solutions, LLC (DBA Florida Water Processing)

Key Responsibilities: • Provide technical support and assistance to clients experiencing IT-related issues., • Troubleshoot and resolve software and hardware problems., • Respond to help desk tickets and manage ticket queues., • Guide users through step-by-step solutions in a clear and concise manner., • Collaborate with other IT team members to resolve complex issues., • Document technical procedures and user guides for future reference. Qualifications: • Strong problem-solving skills and attention to detail., • Excellent communication skills, both verbal and written., • Ability to work independently and as part of a team., • Familiarity with help desk software and remote support tools is a plus., • Previous experience in a help desk or technical support role is preferred. Join a supportive team dedicated to promoting environmental responsibility through cutting-edge technology solutions. You will have the opportunity to grow professionally in a company committed to sustainability and global impact.

As a Project Manager, you will oversee and coordinate various projects within our organization, ensuring they are completed on time, within scope, and budget. Your role will involve planning, executing, and closing projects while managing teams and resources effectively. Key Responsibilities: • Develop project plans, including timelines, budgets, and resource allocation., • Coordinate internal resources and third parties/vendors for flawless execution of projects., • Ensure that all projects are delivered on-time, within scope, and budget., • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques., • Report and escalate to management as needed., • Perform risk management to minimize project risks., • Create and maintain comprehensive project documentation. Qualifications: • Proven working experience in project management., • Excellent client-facing and internal communication skills., • Solid organizational skills, including attention to detail and multitasking capabilities., • Strong working knowledge of Microsoft Office., • Project Management Professional (PMP) certification is a plus. This position offers a chance to lead projects that contribute to our commitment to environmental sustainability and global impact. You will be part of a dynamic team that values innovation and professional growth.

Join our team as a Customer Service Representative, where you will play a crucial role in assisting clients with their inquiries and ensuring they receive exceptional service. You will be responsible for managing customer interactions, resolving issues efficiently, and maintaining high satisfaction levels. Key Responsibilities: • Respond to customer inquiries via phone, email, and other communication channels., • Provide accurate information about our services and address customer concerns., • Troubleshoot and resolve customer issues in a timely manner., • Maintain detailed records of customer interactions and transactions., • Collaborate with other team members to enhance the customer service experience. Qualifications: • Strong communication skills, both verbal and written., • Ability to work independently and as part of a team., • Problem-solving skills and attention to detail., • Proficiency in using customer service software and tools., • Previous experience in a customer service role is preferred but not required. This position offers an opportunity to contribute to a company that values environmental sustainability and is committed to making a global impact. You will work in a supportive environment that encourages professional growth and development.

Key Responsibilities: • Provide comprehensive administrative support to the management team., • Organize and maintain files, databases, and correspondence., • Schedule and coordinate meetings, appointments, and travel arrangements., • Prepare and edit documents, including reports and presentations., • Assist in maintaining office supplies and equipment. Qualifications: • Strong organizational and multitasking abilities., • Proficiency in Microsoft Office Suite, particularly Word and Excel., • Excellent written and verbal communication skills., • Ability to work independently and collaboratively in a team setting., • Previous experience in administrative roles is advantageous but not essential. This role is ideal for someone looking to contribute to a dynamic team focused on environmental sustainability and impact. You will have the opportunity to develop your skills in a supportive environment that values professional growth.