Restaurant Operations Specialist - Steak n' Shake - San Antonio

STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION: The Hospitality Host position at Steak 'n Shake is a critical position that will professionally represent Steak 'n Shake by greeting, engaging and serving new and existing guests and fans. Constantly creates a welcoming atmosphere that appreciates the Guest's business and supports the location's ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests. * More Than a Job – Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. * Why You'll Love Working Here • A fun, high-energy environment where your work makes a real difference, • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities, • We are a Maximum Wage Employer —we hire the best and pay the best Perks, • Flexible Scheduling, • Meal Discounts, • Bitcoin Bonus up to 21 cents/hour, • Paid Training, • Tip Sharing, • Next Day Pay Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time * What We're Looking For • Consistency and reliability—you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods * If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

Join the leadership team at a Restaurant at the Forefront of QSR Innovation At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a Restaurant Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence through doing the work, not just directing it. Reporting directly to the General Manager/Franchise Partner you will ensure business and strategic goals are met through team leadership. * What You'll Do Restaurant Leadership & Operations • Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing., • Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols. Financial Performance • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross-training, and station versatility. Inventory & Supply Chain Control • Oversee inventory from the back door to the front line. Team Building & Development • Recruit, train, and retain top hourly talent through clear feedback and coaching. * Job Requirements • 1+ years of QSR or fast-casual restaurant management experience required., • Proven history of consistent work tenure and reliable leadership., • Deep understanding of food cost management, labor optimization, and operational KPIs., • Hands-on leadership—comfortable working the drive through or grill when needed., • Tech-savvy with POS systems, inventory platforms, and invoice tools., • Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen., • Professionalism that extends to your LinkedIn profile (if you have one) and resume —both should tell the same story., • Track record in driving hospitality excellence and navigating change in a team setting., • Minimum of 18 years of age. * At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of max wage pay per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* #RM7080 *

Team Member – Steak 'n Shake - Paying up to $16.00 per hour! At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $16.00 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code What We're Looking For • Ability to stand for extended periods, • Ability to lift and carry up to 50 lbs regularly, • Strong customer service skills - Positive, cheerful attitude, • Consistency and reliability—you show up ready to work every shift, • Detail-oriented, multitasker, team oriented, • Flexible schedule availability * You can work anywhere - but not anywhere will offer more than Steak 'n Shake. Apply Today

Join the leadership team at a Restaurant at the Forefront of QSR Innovation At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a Restaurant Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence through doing the work, not just directing it. Reporting directly to the General Manager/Franchise Partner you will ensure business and strategic goals are met through team leadership. * What You'll Do Restaurant Leadership & Operations • Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing., • Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols. Financial Performance • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross-training, and station versatility. Inventory & Supply Chain Control • Oversee inventory from the back door to the front line. Team Building & Development • Recruit, train, and retain top hourly talent through clear feedback and coaching. * Job Requirements • 1+ years of QSR or fast-casual restaurant management experience required., • Proven history of consistent work tenure and reliable leadership., • Deep understanding of food cost management, labor optimization, and operational KPIs., • Hands-on leadership—comfortable working the drive through or grill when needed., • Tech-savvy with POS systems, inventory platforms, and invoice tools., • Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen., • Professionalism that extends to your LinkedIn profile (if you have one) and resume —both should tell the same story., • Track record in driving hospitality excellence and navigating change in a team setting., • Minimum of 18 years of age. * At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of max wage pay per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* #RM7080 *