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Sales Lead - Gap Factory - Petaluma

Customer Service

3 days ago0 views

About The Position


In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.


Requirements


Embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors.
Provides clear and direct communication of expectations.
Ability to utilize technology effectively to engage with customers and team to meet goals.
Demonstrate interest and initiative towards continuous improvement and growth.
Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.


Responsibilities


Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote customer loyalty by educating customers about our loyalty programs.
Role model the brand's selling behaviors with every customer to provide an exceptional customer experience.
Support sales leader during (non-peak) hours, with the customer as the primary focus.
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner.
Build and share expertise in the product lifecycle.
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.


Benefits:


401(k) matching
Employee discount
Flexible schedule


Work Location: In person

  • Experience
    Required
  • Employment
    Part-time
  • Salary
    $20 – $23 hourly

pin icon2200 Petaluma Boulevard North, 94952, Petaluma

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Customer ServicePetaluma

Clothing store, Store • 11-50 Employees

Hiring on JOB TODAY since May, 2026

Gap is an iconic American clothing retailer founded in 1969, specializing in casual, modern staples for all ages, including denim, khakis, and branded apparel.

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Elizabeth  G. avatar icon
Elizabeth G.Active 2 days ago
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