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SCN Screener/Navigator - Futures Essentials, Inc. - New York

Office & Admin

4 hours ago78 views

he Case Manager focuses on screening clients for needs, navigating them to services, and advocating on their behalf to ensure successful outcomes. This role is ideal for someone who enjoys working directly with people, solving real-life problems, and coordinating services across multiple organizations.
Core Responsibilities

  1. Screening Conduct social care screenings and intake interviews Identify needs related to food, housing, transportation, utilities, childcare, and essential goods Determine eligibility for community programs and benefits Document screening results clearly and accurately---
  2. Navigation Connect clients to appropriate services and community resources Assist with applications for SNAP, HEAP, housing programs, and local assistance Coordinate services with hospitals, DSS, schools, and community partners Track referrals and follow up until services are received---
  3. Advocacy Advocate for clients when barriers arise Help clients communicate with agencies, landlords, healthcare providers, or service programs Ensure clients understand their rights and available services Support clients in building long-term stability and independence---*
  4. Client Support & Follow-Up Maintain regular contact with clients Monitor progress toward care goals Adjust service plans when needs change Provide encouragement and practical guidance-
  5. Documentation Maintain accurate case notes and records Track outcomes and referrals Protect client confidentiality

Qualifications
Strong interpersonal and listening skills
Organized and detail-oriented
Reliable transportation for local visits
Compassion for diverse populations
Preferred
Experience with Medicaid or low-income populations
Bilingual (Spanish) helpful for local outreach)
Skills
Problem-solving mindset
Strong communication and advocacy skills
Ability to manage multiple clients
Familiarity with community resource systems
Basic computer and documentation skills
Work Location: In person
Work Location: In person

  • Experience
    Not required
  • Employment
    Full-time
  • Schedule
    Monday to Friday 9:00 AM to 5:00 PM
  • Salary
    from $23 hourly
  • Starting time
    Immediate start!

pin iconAvenue M, Midwood, Brooklyn, 11230, New York

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Office & AdminNew York

SCN Case Management • 1-10 Employees

Hiring on JOB TODAY since July, 2026

We are a Non-Profit Organization, striving to help people in need of assistance in the the community.

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Deborah T.Active 3 hours ago
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