Shift Manager - Steak n' Shake - Tampa

Team Member – Steak 'n Shake * More Than a Job – Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. * Why You'll Love Working Here • A fun, high-energy environment where your work makes a real difference, • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities, • We are a Maximum Wage Employer —we hire the best and pay the best * Benefits & Perks • Flexible Scheduling, • Employee Meals, • Paid Training * What You'll Do Hospitality is at the core of every role in our restaurant. We are an open kitchen and everyone plays a part in the guest experience. Various individual stations around the restaurant include the Hospitality Host (Dining Room), Drive Thru, Dressing Table (sandwiches), and Fountain (milkshakes). All stations have individual responsibilities and job duties, but team members are expected to meet the hospitality expectations below when working any of the stations. • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time * What We're Looking For • Consistency and reliability—you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods * If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! We are looking to expand our leadership team at our Government store and looking for the right individual to join us as we set goals and break records in 2026. This role is responsible for overseeing daily operations during specific shifts, including managing staff, ensuring customer satisfaction, and handling administrative tasks like scheduling, inventory, and cash management. Key duties involve supervising and training employees, resolving customer complaints, maintaining cleanliness and safety standards, and ensuring operational efficiency to meet company goals. This role requires strong leadership, communication, and problem-solving skills. Key responsibilities · Staff and operations management: o Supervise and coordinate staff activities to ensure smooth operations while maintaining operational goals and KPI targets in the areas of YOY sales growth, COGS and labor management, guest satisfaction, drive-thru times, GOLD Standard audits, operational processes and regular maintenance. o Train new hires and provide ongoing coaching to the team. o Monitor employee performance and enforce company policies. · Customer service: o Ensure high-quality customer service and guest satisfaction. o Address and resolve customer complaints and conflicts effectively. · Inventory and stock management: o Monitor inventory levels and ensure stock is available. o Manage stock discrepancies, food waste, and product rotation. o Oversee receiving of products and supplies. · Financial and administrative tasks: o Manage cash handling, reconcile the cash register, and process transactions. o Ensure compliance with health, safety, and sanitation regulations. o Communicate with upper management about shift performance and issues. o Troubleshoot and resolve issues with point-of-sale (POS) systems or other tech. Required skills and qualifications · · OPEN AVAILABILITY · RELIABLE TRANSPORTATION · Must be able to work an 8-10 hour shift and lift up to 40 pounds. · Strong leadership, communication, and interpersonal skills. · Ability to work in a fast-paced environment and multitask effectively. · Experience in a supervisory role, preferably within the food service industry. · Knowledge of food safety and sanitation regulations. ServSafe will be required within the first 30 days. · Problem-solving abilities and quick decision-making skills. Benefits: · This position may be hourly or salary depending upon the candidate · Salaried managers quality for vacation/PTO · Work week will be between 40-50 hours per week · Training period will be between 3-6 weeks SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

STEAK N SHAKE is hiring SERVERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. We offer flexible schedules on day shift and night shift. We are determined to be the employer of choice, placing employees first. SERVER JOB DESCRIPTION: Our servers deliver the gold standard in service by providing the highest standards of customer service to match our highest quality burgers and shakes. They support an environment of teamwork and demonstrate the Golden Rule. · Greet customers - Servers are often the first people to greet customers. They are friendly and professional. · Take orders - Take accurate orders and input them into the point of sale (POS) system. · Communicate with kitchen staff - Communicate with the kitchen staff to ensure that orders are sent out as requested. · Process payments - Process payments at the table or at the POS terminal. · Offer beverages – Offer beverages to guests and provide prompt, courteous service. · Maintain dining ambiance - Maintain a positive and friendly atmosphere and ensure that food and beverages are delivered in a timely manner. · Store presentation – Maintain highest level of cleanliness in all customer facing areas of the restaurant. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. Benefits & Perks Employee meal discount, flexible schedule, paid training, 401K, and more!

STEAK N SHAKE is hiring SERVERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. We offer flexible schedules on day shift and night shift. We are determined to be the employer of choice, placing employees first. SERVER JOB DESCRIPTION: Our servers deliver the gold standard in service by providing the highest standards of customer service to match our highest quality burgers and shakes. They support an environment of teamwork and demonstrate the Golden Rule. · Greet customers - Servers are often the first people to greet customers. They are friendly and professional. · Take orders - Take accurate orders and input them into the point of sale (POS) system. · Communicate with kitchen staff - Communicate with the kitchen staff to ensure that orders are sent out as requested. · Process payments - Process payments at the table or at the POS terminal. · Offer beverages – Offer beverages to guests and provide prompt, courteous service. · Maintain dining ambiance - M aintain a positive and friendly atmosphere and ensure that food and beverages are delivered in a timely manner. · Store presentation – Maintain highest level of cleanliness in all customer facing areas of the restaurant. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. Benefits & Perks Employee meal discount, flexible schedule, paid training, 401K, and more!

Benefits: • Weekly paychecks, • Flexible Hours, • Discount of 50% OFF all carryout orders, • Employee Referral Program, • Training and Recognition Programs, • Competitive Compensation Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security., • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change., • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management., • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients • High School diploma or GED preferred., • Serv-Safe/Local or State Food Service Certification preferred, • Previous restaurant shift lead experience preferred Skills: Cash management; planning and organization; effective communication

Benefits: • Weekly paychecks, • Flexible Hours, • Discount of 50% OFF all carryout orders, • Employee Referral Program, • Training and Recognition Programs, • Competitive Compensation Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security., • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change., • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management., • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients • High School diploma or GED preferred., • Serv-Safe/Local or State Food Service Certification preferred, • Previous restaurant shift lead experience preferred Skills: Cash management; planning and organization; effective communication

Benefits: • Weekly paychecks, • Flexible Hours, • Discount of 50% OFF all carryout orders, • Employee Referral Program, • Training and Recognition Programs, • Competitive Compensation Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. Responsibilities • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security., • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change., • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management., • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Key Ingredients • High School diploma or GED preferred., • Serv-Safe/Local or State Food Service Certification preferred, • Previous restaurant shift lead experience preferred Skills: Cash management; planning and organization; effective communication