Shift Manager - Steak n' Shake - San Antonio

Job DescriptionGlazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionGlazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionGlazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionGlazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job Description POSITION: Maintenance Team Member REPORTS TO: Maintenance Team Leader COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility LOCATION: Copper Pointe - 6410 S. New Braunfels Ave. | San Antonio, TX 78223 SUMMARY The Maintenance Team Member is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently. RESPONSIBILITIES (Including but not limited to) • Maintains the facility and grounds based on community objectives., • Followpractices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety, and OSHA programs, policies, procedures, and reports., • Responds to work orders promptly, including after-hours on-call maintenance requests. Participates in the on-call rotation with the rest of the Maintenance Team., • Assists with the inspection of public areas and resident apartments to ensure proper maintenance and standards are achieved and sustained., • Follow Solidago, city, state, federal, and EPA air conditioning and refrigeration record-keeping requirements and procedures, are met as to the maintenance, service, repair, and disposal of air conditioning and refrigeration equipment and refrigerant., • Follow health department, city, state, and federal procedures, practices, and record-keeping requirements applicable to pools and spas are followed to maintain proper water chemistry and sanitation., • Keep storage areas, tools, and equipment secure at all times., • Participates in Solidago training as required. QUALIFICATIONS • 3-5 years of relevant maintenance experience., • Must have excellent customer service skills, attention to detail, and basic maintenance skills., • Working knowledge of pool service and maintenance isrequired., • High school diploma or GED equivalent preferred., • Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts., • Must be able to work weekends and be available for on-call emergencies., • Ability to embody the Solidago Standards BENEFITS • Medical, Dental, and Vision Insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • Paid Time Off (PTO), • Paid Holidays, • Dental, • 401k Retirement Plan, • Employee Assistance Program (EAP), • Competitive bonus structure, • Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc. WORK ENVIRONMENT You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS: To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind. Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader. Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev 9. 2025

Job Description Cashier The primary duties and responsibilities of a Lead cashier involve interacting with customers, providing a positive experience and ensuring that the other service staff is prepared to do the same. Duties and Responsibilities: · Create and maintain a positive work environment for all cashiers and staff · Taking and Producing customers’ food (Specialty Coffee, Alcoholic and NON-Alcoholic Beverages) and drink orders · Labeling and stocking all ingredients on easily accessible shelves · Delivering a memorable dining experience by resolving all customer issues promptly · Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant · Serve as the primary point of contact for customer in the service area · Operate POS and perform general checkout functions · Generate reliable and accurate reports from every POS system · Resolve cash tills when closing, ensuring the money matches the report and is stored safely · Sales reporting · Assist other employees with challenges · Maintain a clean working environment by adhering to all relevant sanitary regulations and standards Qualifications · Previous POS and cash handling experience · TABC & Food handling certified (Must be willing to complete certifications within 2 weeks from hire date) · Standing or moving, for long periods of time · General knowledge of all safety & sanitation standards · Remaining calm in a hectic, fast-paced atmosphere · Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency · Displaying a positive and outwardly friendly attitude toward guests and co-workers

Job Description REASONS TO JOIN OUR TEAM • Growth opportunities - 99% of our management has been promoted from within, • Built-in pay increases, • Free drink and cookie while working, • 35% discount at the location you work, and friends and family receive a 35% discount as long as you are with them at the time of purchase., • Hiring immediately, • Flexible schedules, • Health, dental and vision insurance for full-time employees QUALIFICATIONS • Be at least 16 years old, • Quick learner, • Responsible, • Cheerful, friendly, and upbeat, • You take action, • Team player A DAY IN THE LIFE You will never have a dull moment when you are on the Team at Swig! You'll wear many hats, but your primary focus is to make sure our customers get nothing less than a fantastic experience. It's all about giving them happiness in a cup and connecting with them, so they feel like part of the family too. Your day may include making drinks until they're perfect or wiping down counters. Still, it doesn't matter which task is yours because every customer gets treated right here - from smiling faces to "dirty sodas" that taste just as great! We use eVerify to confirm U.S. Employment eligibility.