Shift Supervisor - West Hollywood - Joe & the Juice - West Hollywood

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $85,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. The Store Design Associate is responsible for delivering all store design projects across the US market, ensuring alignment with Joe & The Juice concept standards, timelines, and operational requirements. As the sole Store Design representative in the US, this role carries full ownership of concept application, design development, and execution follow-up. You will act as the key link between Global Design and regional stakeholders, ensuring that every store is delivered with consistency, quality, and speed. Working within the Store Design operating model, you will collaborate closely with internal teams and external partners, while also activating and managing a strong network of concept designers and design partners to support project delivery. You will be part of the Global Store Design team, working as our US-based representative while staying closely connected to the Copenhagen HQ through regular creative check-ins, project reviews, and team interactions. Despite being regionally based, you are fully integrated into the global design culture and ways of working. Key Responsibilities Project Delivery & Design Coordination • Lead store design projects across the US from design kick-off through design approval and execution follow-up, • Prepare creative briefs and lead design kick-offs with concept designers, • Manage and coordinate external design partners throughout the full design process, • Support with test fits and layouts, optimizing flow, operations, and customer experience, • Drive multiple projects in parallel while maintaining timelines, quality, and momentum, • Ensure designs are adapted to each location while aligned with global standards Concept Application & Design Governance • Act as the guardian of the Joe & The Juice concept, ensuring correct application of design manuals and non-negotiables, • Review, challenge, and guide design proposals to meet functional, operational, financial, and brand requirements, • Ensure consistency and clarity across all projects in the region, • Identify and address deviations early in the design process, • Maintain structured documentation and project tracking Design Development & Execution Alignment • Drive the design development phase, ensuring high-quality deliverables, • Collaborate closely with Construction & Development teams to ensure design intent is executed correctly, • Provide hands-on support post design hand-over, when required, • Participate in post-opening reviews to assess execution quality and identify improvements Partner Network & Continuous Improvement • Build, activate, and manage a strong network of concept designers, architects, and design partners in the US. Monitor design capacity and alert on anticipated bottlenecks., • Evaluate partner performance and provide structured feedback, • Capture learnings from projects and contribute to continuous improvement of design standards, • Support the evolution of design tools, documentation, and ways of working Qualifications & Experience • Degree in Architecture or Interior Design, • Proven track record in concept rollout and scalability, • Experience in F&B, hospitality is a solid advantage, • Strong understanding of store planning, zoning, and customer flow optimization, • Experience working with design manuals and structured frameworks, • Familiarity with US construction processes, • 3- 4 years of industry experience, • Compensation- $80,000 Technical Skills • Proficiency in AutoCAD (or similar) for reviewing and editing layouts, • Working knowledge of Adobe Creative Suite (InDesign, Photoshop), • Familiarity with SketchUp or similar 3D tools is a plus, • Comfortable working with shared platforms and project tracking tools Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY – What it's all about Position title: Shift Supervisor Reports to: Store Manager As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. KEY RESPONSIBILITIES – What you'll do • Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized., • Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly., • Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew., • Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach., • Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance. KEY QUALIFICATIONS – What experience you'll add to the team • 1–2 years of experience in a similar supervisory or team lead role, • Strong organizational and communication skills, • Ability to stay cool and lead under pressure, • Passion for people, service, and personal growth, • A proactive, hands-on approach with a team-first mindset THE JUICE – Overview of your benefits and perks • Employee Discount, • $22.57 hourly plus tips, • Health Insurance, • New Parent Leave, • Free coffee – duh' PHYSICAL REQUIREMENTS Must be able to stand for long periods of time. Must be able to lift between 50 and 60 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Joe & The Juice: A Blend of Opportunities At Joe & The Juice, we believe in creating a vibrant mix of passion, purpose, and possibilities. Here, your career, growth, and connections come together to form something extraordinary. So, what are you waiting for? When you join Joe & The Juice, you're not just an employee—you're part of something bigger. Together, we create great guest experiences, build strong teams, and inspire a healthier world. Every shift is packed with opportunities to grow, learn, and connect. What's in it for you? We'll fill your toolbox with skills and experiences that are useful now and valuable for the future. Every day is an invitation to learn something new and step closer to your ambitions. Sounds like your kind of place? Apply above or keep reading to learn more about the role. As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. KEY RESPONSIBILITIES – What you'll do: • Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized., • Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly., • Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew., • Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach., • Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance. KEY QUALIFICATIONS – What experience you'll add to the team • 1–2 years of experience in a similar supervisory or team lead role, • Strong organizational and communication skills, • Ability to stay cool and lead under pressure, • Passion for people, service, and personal growth, • A proactive, hands-on approach with a team-first mindset Why Work with Us: • Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories., • Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities., • Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Apply today and become a part of Joe & The Juice! PAY & BENEFITS • $22.27 per hour + tips (changes to $24.75 + tips after 90 days of employment)., • This position is covered by a Collective Bargaining Agreement between SFO Restaurants and UNITE HERE, Local 2. Union membership is required within 31 days of hire., • Compensation, benefits, and working conditions are governed by the CBA., • Benefits including health, dental, vision, and pension through union trust funds, paid vacation, sick days, and holidays are provided per CBA terms., • All uniforms and initial airport badge costs provided by employer. Monthly parking subsidy included. Physical Requirements: • Must be at least 18 years or older, • Must be able to pass a Criminal Records History Check and Security Threat Assessment (STA) to obtain an airport-issued badge and show proof of eligibility to work in the U.S., • Must be able to stand for long periods of time., • Must be able to lift between 10 and 20 lbs., • Must be able to perform bending, stooping, crouching, and squatting movements., • Must be able to safely handle and use sharp objects., • Must be able to work near and operate a hot grill. ABOUT JOE & THE JUICE Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.