Team Member (Fast Food) - Paris Baguette - Houston

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• Community Choice Financial Family of Brands

  

  Customer Service Representative (Bilingual)

  5 days ago

  Houston

  Your Opportunity: Customer Service Representative (Bilingual) Speedy Cash Houston, TX As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational Reimbursement Program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • Paid time off that grows with you, starting with 12 days in your first year., • A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We’re Looking For – Qualifications and Skills: • A high school diploma or equivalent., • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues., • Meticulous attention to detail and ability to accurately enter data., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Experience in check cashing, document verification, and/or money order processing., • Prior cash handling, cash drawer/vault management experience., • Bilingual (English/Spanish) is a plus and may be required for certain locations., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You’ll Do - Essential Duties and Responsibilities:, • Connect with customers to cultivate lasting relationships that drive repeat business., • Review, validate, and process customer transactions with accuracy., • Maximize customer success by offering personalized financial services that fit their lifestyle., • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system., • Build new business by completing daily call campaigns., • Assist in customer account management and collections by accepting payments and managing customer appointments., • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events., • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed., • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations., • Engage in ongoing training and stay current on product and process changes., • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at _ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. _ Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

• Residence Inn Houston Willowbrook

  

  General Manager

  1 day ago

  Houston

  Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Residence Inn Houston Willowbrook 7311 West Greens RoadHouston, TX 77064 Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

• Lennar Homes

  

  Virtual Customer Care Representative

  4 days ago

  $30000 yearly

  Houston

  This is an in-office position We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting, facilitating, and fostering positive working relationships with customers as well as coordinating and supervising the work of Lennar trade partners. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Promote, facilitate, and foster positive working relationships with Lennar customers and trade partners Regularly exercise sound judgment and discretion when working with homeowners and trade partners Manage daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer relations Approve trade partner invoices upon satisfactory completion of the job, not to exceed $1,250 Proactively remedy any trade partner scheduling, communication, or payment related issues Ability to understand manufacturer recommendations for use and application of their products Supervise and/or conduct pre-closing meetings, Demonstrations, Celebrations and 30 day post-close visits Review and certify the completion of each home within their community. Manage, supervise and direct all aspects of customer relations for an assigned community. Conduct field meetings with trade partners, construction staff and sales staff as needed. Be an expert in the community and surrounding area including knowledge of HOA fees and rules, schools, restaurants, shopping, etc. Supervise, review and resolve the condition of their community; this includes but is not limited to entry features, road and pond maintenance, common areas, model centers and signage Requirements High School Diploma or equivalent required, or equivalent work experience Bachelor’s degree in related field preferred Minimum 3 yrs. experience in directing, coordinating, and supervising work, particularly in a customer-facing role with a homebuilder Valid Driver’s License with good driving record Valid auto insurance coverage Advanced knowledge of scheduling, budgeting and document management Ability to read and interpret blue prints Computer literacy and proficient in MS Office products (Word and Excel) Excellent follow-up, communication (written and verbal) and time management skills Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners Physical & Office/Site Presence Requirements: Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Able to sit at a computer monitor for extended periods of time to complete paperwork, meet with building partners, and receive/return phone messages. Must be able to work in construction environment under all weather conditions. Finger dexterity may be required to operate a computer keyboard and calculator. #LI-AS1 Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

• Swisher International, Inc

  

  Zone Chain Account Manager

  6 days ago

  Houston

  Primary Purpose: The Zone Chain Account Manager is responsible for managing sales, distribution, and execution within Swisher’s assigned regional chain and wholesale accounts. This role focuses on growing volume, revenue, profit and shares through data-driven selling, promotional execution, and collaborative partnerships across internal teams and key customer stakeholders. Key Responsibilities Manage sales performance, distribution, merchandising, and special programs for assigned chain and wholesale accounts. Maximize volume, revenue, profit, and shares using data analytics, fact-based selling and storytelling techniques. Develop and present customer-specific annual plans aligned to both internal sales objectives and customer growth targets. Lead and participate in category management initiatives; develop and present business reviews that support Swisher’s brand portfolio and drive customer success. Oversee store resets and coordinate sales coverage in partnership with field sales teams. Provides brand and category priorities to multi-functional resources, such as Territory Managers Create and deliver compelling sales presentations tailored to customer needs and aligned with account strategy. Attend and represent Swisher at trade shows and industry events to support business development and strengthen customer relationships. Perform other duties as assigned. Qualifications: Required 5+ years of progressive Consumer Packaged Goods (CPG) sales experience Must be at least 21 at the time of employment Valid driver’s license Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) Education: High School Diploma Travel: This role requires 50% of travel, including overnight stays. Travel expectations vary based on assigned territory and may change according to business needs. Preferred 7+ years of CPG sales experience Internal Applicants: Graduated from Swisher’s Vision Program Previous experience as a Special Projects Manager or Sales Development Manager Education: Bachelor’s Degree

• Spade Recruiting

  

  Customer Service Representative (Work From Home)

  29 days ago

  Houston

  We’re seeking motivated, people-oriented individuals who are looking to build a long-term career with a stable and supportive organization. In this position, you’ll work directly with union members and their families, helping them understand benefit programs designed to provide added financial protection and peace of mind. This is a fully remote opportunity, with all work completed through virtual appointments, phone calls, and online communication. The role offers flexibility, professional development, and the chance to strengthen your communication and leadership skills in a structured, team-focused environment. Key Responsibilities Connect with members through inbound and outbound communication Schedule and conduct virtual appointments to review available benefit options Explain program details clearly, professionally, and accurately through online meetings Guide members through simple enrollment and application steps Maintain organized records and document all client interactions Follow up with members to ensure a smooth and positive experience Take part in ongoing training, coaching, and leadership development What We Offer Weekly pay with performance-based bonus opportunities 100% remote, work-from-home flexibility Structured onboarding with hands-on mentorship Clear advancement opportunities and long-term career growth Health benefits available after the probationary period Residual income opportunities for qualifying representatives Supportive team culture built on professionalism, integrity, and personal growth Qualifications Strong communication and interpersonal skills Organized, reliable, and able to manage time effectively Comfortable using basic technology such as Zoom, email, and online systems High school diploma or equivalent required Post-secondary education is considered an asset Experience in customer service, hospitality, retail, or client-facing roles is helpful but not required

• UNAVAILABLE

  

  Seasonal Territory Support Manager

  2 months ago

  Houston

  Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It’s Scary!” At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity 30% merchandise discount The role will ensure implementation of company merchandise objectives through in-store visual merchandising, product placement, Brand essentials, and merchandising fundamentals. This role will work in partnership with Territory Directors and Zone Managers to support and train District Sales Managers and Store Management teams. Through this support and training, each store will be able to implement and maintain the visual standards of the Brand while understanding how merchandising initiatives can assist them in maximizing the Guest experience and driving sales. Applications for this position will be accepted for a minimum of 15 days from the posting date and may remain open until the position is filled. Responsibilities Partnership & Execution: Focus on Store Setup within the Territory, for “Early Stores” and other stores, partnering with the existing field teams to ensure stores accept deliveries and begin store assembly according to Company strategy. Works directly with Territory Director, Zone Managers, District Managers and Store Teams to resolve store specific merchandising challenges that require adaptations including store size, store type, volume, spatial constraints, and inventory levels. Communicate Brand related information on weekly conference calls along with ensuring Brand and Visual standards are upheld in the field. Travel weekly and assess opportunities in stores to improve/maintain the effectiveness of visual merchandising presentations; share ideas and feedback regularly with all members of Visual team, with brainstorm sessions and/or store work-thrus. Provide solutions to store-specific Visual and merchandising challenges based on store’s unique layout/geometry, among other things. Involved with store Tear down processes within the Territory, ensuring procedures are being followed and stores are dismantled, packaged and accounted for, per the Company’s End of Season strategy. Leadership and Development: Present Visual merchandising training during Field Kick-Off Meetings, which complies with Visual training conducted at Corporate Kick-Off Meeting and with Company Objectives. Promotes Visual Merchandising as a key contributor to sales, and sell thru, by maximizing the impact of Brand Essentials and flow of merchandise to the sales floor Balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Lead and coach others remotely via email and phone calls to provide feedback and solutions for merchandising opportunities. As well as follow up on previously visited stores. Maintain a level approach of Field support and feedback Support the Corporate Visual team in implementation of company merchandising strategies, adjacency relevance, Brand Essential tactics, and to act as the “voice of the field” during set development and execution Qualifications 1 year of Spirit District Sales Manager experience High School Diploma or General Education Degree (GED) required; 4-year college degree preferred. Self-starter with excellent communication and sound written skills Proven ability to understand and interpret visual presentation direction; detail oriented Intermediate program skills: Microsoft Office (Word, Publisher, Excel) High level of skill motivating and influencing others Strong training and facilitation skills. Hotel, Airplane, and Car Travel Required. Ability to be flexible and prioritize multiple projects while meeting deadlines and working independently #Spirit Pay Range $1,050.00 - $1,100.00

• Swisher International, Inc.

  

  Regional Account Manager

  6 days ago

  Houston

  Primary Purpose: The Regional Account Manager manages key retail and wholesale accounts within an assigned region, driving sales growth, distribution, and brand visibility. This role builds strong customer relationships, executes regional business plans, and ensures alignment between account initiatives and Swisher’s commercial strategy. KeyResponsibilities: Own profitable share growth across assigned regional chain accounts by setting the commercial agenda, aligning internal and external partners, and ensuring customer commitments translate into measurable in-store outcomes. Lead joint business planning, quarterly business reviews, and performance follow-up to sustain growth, strengthen execution, and resolve barriers quickly. Build and maintain multi-level relationships with customer decision makers and operational stakeholders who influence assortment, merchandising, replenishment, and promotional activation. Serve as the primary account connector across internal teams and external partners to ensure coordinated communication, consistent priorities, and timely issue resolution that protects execution and customer satisfaction. Create annual customer plans that define objectives, strategies, and milestones for distribution, assortment, shelving, display, and promotional execution, supported by clear financial assumptions and success measures. Translate plans into actionable execution playbooks with defined timelines, roles, and tracking routines across the field sales organization and merchandising resources, including reset and major initiative coordination when required. Influence account decision makers to achieve share growth, distribution, shelf and promotional execution. Lead activation governance by coordinating with field sales, brokers, or distributors where applicable, and merchandising partners to deliver displays, shelf sets, resets, and special programs, with documented follow-up and escalation when execution gaps emerge. Deliver customer-ready recommendations for assortment, pricing, shelving, displays, and promotions using category and shopper insights, syndicated or internal data, and customer-specific performance trends Monitor results against agreed KPIs, communicate learnings, and adjust plans to improve performance and execution consistency. Qualifications: Required 5+ years of sales, account management, or customer development experience within consumer goods, manufacturing, or distribution industries Demonstrated success growing share and distribution for multi-unit or regional chain customers, including shelf and promotional execution outcomes. Experience developing annual customer plans, supporting joint business planning, and delivering against defined account KPIs. Working knowledge of category management principles and the ability to apply category and shopper insights to selling recommendations. Proficiency with basic to intermediate financial analysis for account planning, including estimating ROI, trade investment impact, and profitability considerations. Strong relationship building, negotiation, and influence skills with the ability to engage customer decision makers and operational stakeholders. Proven cross-functional collaboration skills with experience coordinating with sales, merchandising, marketing, and insights teams to activate account plans. Strong organizational skills, disciplined follow-through, and the ability to manage multiple priorities across a geographic territory. Proficiency with Microsoft Office and CRM tools; experience with syndicated data platforms or retailer reporting tools preferred, based on your environment. Ability to travel within the assigned geography up to a defined percentage and meet company travel requirements; valid driver’s license. Education: Bachelor’s degree in Business, Sales, Marketing, or related field, or an equivalent combination of education and relevant experience. Travel: 30% to 50%

• Drees Homes

  

  Customer Care/Warranty Representative

  4 days ago

  Houston

  Overview Drees Homes is a family-owned home building company with a passion for making custom homes easy. For over 95 years, we have taken care of our employees and our customers. It's why we rank as the 19th largest privately-owned builder in the country and have a track record of long-tenured employees. We're proud of being named a 2023, 2024 and 2025 U.S. Best Managed Company, a program sponsored by Deloitte Private and The Wall Street Journal, and we've been officially certified as a Great Place to Work in both 2023, 2024 and 2025. Enrich your career at a company that values integrity, excellence, opportunity, stability and success. Headquartered in Fort Mitchell, Kentucky, Drees has operations in twelve metropolitan areas: Greater Cincinnati and Cleveland, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, DC. Responsibilities Drees Homes, one of the largest privately-owned homebuilders in the nation, is looking for a Customer Care Representative as we grow in our Houston, TX Division. We're seeking customer centric individuals and we are willing to train the right candidate! This is an important position within Drees Homes. If you possess all or some of the below listed knowledge and skills, we want to hear from you! Key Responsibilities: Complete assigned warranty service requests within the guidelines of company policy Follow up on all warranty requests to vendors/contractors to ensure prompt service to the customer Evaluate all customer complaints and report solutions Conduct 60-day and yearly Customer Orientations Keep the customer care system up-to-date and accurate Recommend changes that will improve processes Monitor and respond to email and voice mail messages daily Comply with the "Warranty On Call" procedure Knowledge and Skills: Ability to diplomatically and effectively handle stressful customer situations, including conflict resolution Excellent verbal and written communication skills with internal and external customers General knowledge of residential construction and the homebuilding process Basic computer skills, experience using an iPad preferred Must be organized, detail-minded, and adaptable Self-driven and able to work independently Ability to follow through to a satisfactory conclusion Customer oriented, outgoing, dependable & ethical Punch-out skills, hands on repair skills - paint, drywall, carpentry, etc. helpful Problem solving abilities with excellent follow-up skills Previous customer care experience preferred Requirements: High School diploma is required; Construction or other related college degree a plus Must have reliable transportation Premier Benefits to Support YOU: We offer a comprehensive benefits package, including: Medical, dental and vision Life, AD&D, and critical illness insurance Wellness rewards 401(k) savings plan Profit Sharing Paid time off increasing with tenure Tuition reimbursement Long and short disability and Parental leave Employee discount program on the purchase of a Drees Home Employee Assistance Program and much more! The typical schedule of this position will be Monday – Friday 8 AM to 5 PM, plus additional hours as necessary. Excellent hourly rate, bonus potential, plus a comprehensive benefit package including profit sharing & 401(k) plans. Qualifications Excellent salary and bonus potential. Join a special team that works together to make Drees a successful company and a rewarding place to work! PI284904490