Waiter / Waitress - Roy - West Covina

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• Dennys 7806

  

  Server

  hace 15 días

  West Covina

  Job Description Accountability Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner Key Business Areas A “Key Business Area” is an area of performance in which the Server must be successful to meet their accountabilities. Successful results in the Key Business Areas are supported by the following behaviors or actions: • Demonstrates a sense of urgency when serving guests; meets service cycle timing standards, • Greets guests immediately upon arrival and acknowledges them at departure, • Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs, • Suggestively sells and achieves guest check average targets, • Accurately enters orders on point of sale system, • Prepares beverage orders as well as some appetizers, salads, and desserts, • Checks prepared orders for completeness and presentation, • Delivers food and beverage orders timely and in accordance with standards, • Attends to guest during the entire dining experience in a prompt and courteous manner, • Demonstrates knowledge of station and floor breakdowns, • Possesses strong product and menu knowledge, • Uses proper telephone etiquette; assists with “to go” orders, • Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure, • Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues, • Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions, • Willingly assists others without being asked, • Maintains cleanliness and organization of dining room and service area, • Completes all required side-work, including deep cleaning assignments, • Provides prompt and courteous service and is cordial to all team members and guests, • Adheres to Denny’s Brand Standards and internal policies and procedures Essential Functions • Ability to lift and carry supplies and equipment up to 30 lbs, • Ability to raise a tray weighing up to 25 lbs to shoulder height, • Able to bend, stoop, reach, wipe, lift, and grab, • Must have sufficient mobility to move and operate in work area, • Must be able to stand and walk throughout a 4 to 8 hour shift, • Must be able to hear well in a loud environment to respond to employee and guest needs, • Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling, • Must be able to observe and differentiate between monetary denominations, • Must be able to serve all Denny’s menu products, • Must be able to operate point of sale system, • Must be able to work around potentially hazardous chemicals, • Must be able to communicate effectively in English both orally and in writing, • Must be able to pass all required tests and training requirements for the position, • Must be able to work a flexible schedule, including holidays, nights and weekends, • Possesses excellent guest service skills, • Possesses basic math skills (add, subtract, multiply and divide), • Must be dependable and able to learn basic tasks and follow instructions Position Qualifications • Must be able to work in a team environment, • Meets Denny’s uniform and grooming standards and maintains them throughout the shift, • Places a value on diversity and shows respect for others This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice.

• Dennys 6854

  

  Server

  hace 15 días

  West Covina

  Job Description Accountability Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner Key Business Areas A “Key Business Area” is an area of performance in which the Server must be successful to meet their accountabilities. Successful results in the Key Business Areas are supported by the following behaviors or actions: • Demonstrates a sense of urgency when serving guests; meets service cycle timing standards, • Greets guests immediately upon arrival and acknowledges them at departure, • Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs, • Suggestively sells and achieves guest check average targets, • Accurately enters orders on point of sale system, • Prepares beverage orders as well as some appetizers, salads, and desserts, • Checks prepared orders for completeness and presentation, • Delivers food and beverage orders timely and in accordance with standards, • Attends to guest during the entire dining experience in a prompt and courteous manner, • Demonstrates knowledge of station and floor breakdowns, • Possesses strong product and menu knowledge, • Uses proper telephone etiquette; assists with “to go” orders, • Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure, • Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues, • Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions, • Willingly assists others without being asked, • Maintains cleanliness and organization of dining room and service area, • Completes all required side-work, including deep cleaning assignments, • Provides prompt and courteous service and is cordial to all team members and guests, • Adheres to Denny’s Brand Standards and internal policies and procedures Essential Functions • Ability to lift and carry supplies and equipment up to 30 lbs, • Ability to raise a tray weighing up to 25 lbs to shoulder height, • Able to bend, stoop, reach, wipe, lift, and grab, • Must have sufficient mobility to move and operate in work area, • Must be able to stand and walk throughout a 4 to 8 hour shift, • Must be able to hear well in a loud environment to respond to employee and guest needs, • Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling, • Must be able to observe and differentiate between monetary denominations, • Must be able to serve all Denny’s menu products, • Must be able to operate point of sale system, • Must be able to work around potentially hazardous chemicals, • Must be able to communicate effectively in English both orally and in writing, • Must be able to pass all required tests and training requirements for the position, • Must be able to work a flexible schedule, including holidays, nights and weekends, • Possesses excellent guest service skills, • Possesses basic math skills (add, subtract, multiply and divide), • Must be dependable and able to learn basic tasks and follow instructions Position Qualifications • Must be able to work in a team environment, • Meets Denny’s uniform and grooming standards and maintains them throughout the shift, • Places a value on diversity and shows respect for others This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice.

• FM Restaurants HQ LLC

  

  Cocktail Server-El Torito

  hace 16 días

  West Covina

  Job Description Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer: • Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills., • Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being., • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member., • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference., • Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests., • Employee Referral Program: Share the joy of being part of the XRG team with others., • Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education., • Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!, • Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!, • Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members. Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! Pay Rate: $16.90/Hour, Plus Tips opportunity! PURPOSE The Cocktail Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction. DUTIES & RESPONSIBILITIES • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information, • Recognize and cultivate regular guests and repeat business, • Take and enter orders into POS system promptly and accurately, • Ensure all the food and drinks are served immediately and according to specifications, • Ensure that all the necessary stock is being replenished during the shift, • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment, • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary, • Comply with all safety and health department procedures and all state and federal liquor laws, • Maintain company safety and sanitation standards, • Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types, • Collect required signatures from guest and promptly close guest checks, • Ensure accurate accounting of all monies and independent banking procedures, • Sign all cash out slips legibly, • Ensure complete and proper check out procedures, • Clean all spills immediately and place all trash in proper receptacles, • Inform management of any complaint, comments or incident, • Ensure nightly/weekly and opening/running/closing duties are completed, • Record and report any equipment failure and/or safety hazards to management immediately, • Assists and/ or completes additional tasks as assigned QUALIFICATIONS & SKILLS • High School Diploma preferred, • Proof of eligibility to work in the United States, • Valid Driver’s License, • 21+ years of age, • Possession of or the ability to possess all state required work cards, • Minimum of two (2) years related experience, • Experience with POS systems, • Familiarity with beer and spirits, • Proper lifting techniques, • Guest relations, • Sanitation and safety, • Safe alcohol service, • Full service restaurant operations, • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public WORKING CONDITIONS The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume Fast paced, high volume, full service restaurant Work varied shifts to include days, nights, weekends and holidays PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Ability to walk long periods of time, • Ability to stand for long periods of time, • Ability to use hands to handle, control, or feel objects, tools, or controls., • Ability to repeat the same movements for long periods of time, • Ability to understand the speech of another person, • Ability to speak clearly so listeners can understand, • Ability to push and lift up to 50 lbs, • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. DISCLAIMER This job description is a summary of duties, which you as a Cocktail Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

• The Crawfish Lounge Inc

  

  Cooks Servers

  hace 7 días

  West Covina

  Job Description cooks and servers The cook job description entails getting food items ready for other chefs, like chopping of vegetable, getting meats and all ingredients prepared and ready for cooking.

• Planet Fitness - CA

  

  Crew Member

  hace 3 días

  West Covina

  Benefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development, • Wellness resources Job Summary The Crew Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to member’s accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club., • Will occasionally encounter toxic chemicals during shift. Qualifications/Requirements, • Customer service/hospitality background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

• Planet Fitness - CA

  

  Overnight Crew Member

  hace 12 días

  West Covina

  Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club., • Close shift for that business day., • Create a bank deposit for next day.Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Ability to work 3rd shift (overnights)., • Must be able to occassionally lift up to 50 lbs., • Will occasionally encounter toxic chemicals during shift.

• Planet Fitness, Inc.

  

  Crew Member

  hace 3 días

  West Covina

  Crew Member, Crew, Restaurant, Instructor

• Planet Fitness

  

  Overnight Crew Member

  hace 3 días

  West Covina

  Overnight Closer (Member Services Representative).The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.You will also be responsible for closing that day's shift f