Manhattan, New York
This role is crucial in delivering exceptional service in a high-volume, upscale dinner setting, ensuring guests enjoy not only our unique menu but the full Indochine experience. The ideal candidate thrives in a fast-paced environment, embraces the ambiance of our space, and brings sophistication, hospitality, and teamwork to every shift. Key Responsibilities • Greet guests with warmth, guide them through the menu, make recommendations, and answer questions about our French-Vietnamese offerings., • Accurately take and manage food and beverage orders, communicating clearly with kitchen and bar teams., • Deliver timely, attentive table service throughout the dinner shift, ensuring presentation and execution meet our high standards. * Promote and explain featured items, signature cocktails, wine pairings, and daily specials., • Maintain full knowledge of the menu, ingredients (including allergens and vegetarian/vegan options), and dining room layout/flow., • Assist in setting up and breaking down the dining room: polish glassware and flatware, replenish linens, and ensure station readiness., • Support the team by busing and quickly resetting tables, contributing to a smooth service flow., • Uphold restaurant standards in dress, grooming, and professionalism, in alignment with the Indochine brand., • Resolve guest questions or concerns promptly and courteously, escalating issues when necessary., • Assist with side work (prepping condiments, polishing silverware, cleaning station) as needed. Requirements • Minimum of 2 years of serving experience in upscale or high-volume restaurant settings., • Strong knowledge of food & beverage service protocols, including wine and cocktails., • Excellent communication and interpersonal skills, with the ability to connect with a diverse, style-savvy clientele., • High energy, polished presence, and the ability to remain composed under pressure., • Availability for evening dinner shifts (typically 4 pm start) and flexibility for weekends is essential., • Comfortable working in a stylish, lively environment where ambiance and service are as important as cuisine., • Team-oriented with a positive spirit and willingness to assist across stations., • Familiarity with or willingness to learn Toast POS systems, table assignment, and upselling techniques., • Must comply with dress code and professional presentation aligned with Indochine’s aesthetic. What We Offer • Competitive hourly wage plus tips in a high-traffic, prestige location. Opportunity to become part of an iconic New York dining institution with a strong brand reputation., • Dynamic, team-driven work culture where your professionalism and personality are valued., • Employee meals, discounts, and potential for advancement into senior server or supervisory roles., • Work in a setting where food, design, and guest experience converge – delivering not just tables, but a story.