Glenmark Pharmaceuticals Inc.
Accounts Receivable Analyst
hace 28 días
Elmwood Park
Job Description Job Responsibilities Note: These statements are not intended to be an exhaustive list of all responsibilities and duties. • Maintain assigned customer A/R balances. This requires overseeing all outstanding items on the account which includes but not limited to invoices by assisting in the follow-up collections of past due invoices via portal uploads, POD retrievals, filing dispute claims and follow-up collections, • Contact customers by phone for a more prompt resolution to follow-up, discuss disputes, recommend settlements as approved by Senior A/R Manager, • Arrange teleconference meetings with customers when needed to discuss issues, namely open deductions, • Resolve deductions and other outstanding items on assigned accounts, • Researching all open deductions and taking necessary action steps to resolve with inter- departmental areas or with external customers; resolving misc. credits via offsets and auto-clear run; analyzing accounts overall status by type;, • Co-ordinate details with other departments namely warehouse, chargebacks, rebates, returns & customer service to ensure proper credits for customer deductions through monthly meetings or otherwise, • Gain sufficient knowledge of the SAP ERP system and of all internal systems and reporting to effectively resolve disputes , as well as attend monthly deduction meetings with other teams for joint team resolution efforts, • Perform root cause analysis on deductions and recommend corrective actions to stop recurrence of deduction issues, • Highlight to management high value issues for escalation & resolution, • Administer all necessary offsets and SAP collection text maintenance, • Make recommendations for uncollectable items, • Assist in high volume accounts i.e. Top 3 wholesalers, • Retrieve debit memo images to properly categorize claims and route to the respective areas . Retrieve shipping documents from carrier portals to resolve shortage disputes with the customers, • Analyze data to complete customer forms required for payback requests, • Monitoring customer requests i.e. statements, invoice copies, credit inquiry, etc., • Assist in the training of new staff when needed, • Assist in the on-line search of customer financial information and use of D & B , social media and other relevant data on the customer / owner for credit purposes to aid in minimizing bad debts Education • Experience in credit and collections and dealing with deductions in the food or pharmaceutical environment is required, • Understanding of credits and debits, • Work experience in a manufacturing environment, • Must be an independent self-starter with strong interpersonal skills, organizational skills, time management, troubleshooting, and follow up skills, • Cash applications experience is necessary, • Experience with SAP ERP system, • Proficiency with Word and Excel are required, • Chargeback and Rebate knowledge, • Problem solver, • The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties., • The noise level in the work environment is typical of that of an office, • Incumbent may encounter frequent interruptions throughout the workday. Salary Range - $60,000 – 70,000 USD The compensation range provided reflects the expected base compensation only and does not include potential bonuses, incentive plans, or benefits. An individual’s final compensation offer will be based on a variety of factors, including but not limited to education level, relevant experience, training, and geographic location. Benefits include: • Paid time off, • 401k plus company match, • Company paid health benefits, • Dental, • Vision, • Onsite access to company gym, • Paid Employee Referral Program, • EAP – Employee Assistance Program, • Accident Insurance, • Critical Illness Insurance, • Short-Term Disability, • Life and AD & D Insurance, • Whole Life Insurance, • Pet Insurance and so much more! About the Company Glenmark is a global leader in the development and commercialization of generic drugs of the highest quality and value. We help to improve people’s lives every day by helping to reduce their healthcare costs while delivering high-quality medicines. Established in 2003 as a North American subsidiary of Glenmark Pharmaceuticals, we launched our first generic product in January 2005 and quickly emerged as one of the leading generic organizations in the United States. Today we have a diverse business. As a global leader in generics, we are leveraging our industry expertise and success to fuel extensive research to expand development in specialty branded products innovative products that are intended to have a major impact on how people live. This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice. Glenmark Pharmaceuticals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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