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Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We’re seeking a dedicated Workplace Health & Safety (WHS) Manager to help drive this mission forward. As our next WHS Manager, you'll be more than a safety professional – you'll be a catalyst for change, leading a comprehensive safety program that touches thousands of lives. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people. In this role, you'll serve as the site's safety facilitator, orchestrating our Global WHS Program with precision and passion. You'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Your ability to build trust, influence change, and drive results will be crucial as you lead comprehensive risk assessments and transform safety data into actionable strategies. Leadership is at the heart of this role. You'll build and develop a high-performing team of WHS professionals, fostering a culture of continuous improvement and excellence. Core Impact Areas: Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach, • Stand/walk for up to 12 hours during shifts, • Work in an environment where the noise level varies, • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments), • Continuously climb and descend stairs (applies to sites with stairs), • Maintain effective care delivery in emergencies and assist emergency response at the site Those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. • Bachelor's degree, • 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations, • 5+ years of increasing responsibilities in people and performance management, • Distribution Center or Manufacturing WHS experience with mix of exempt and non-exempt employees at a site of at least 250 people, • Master’s degree, • Experience implementing lean principles and process improvement in an operational environment., • Experience in a fast paced, dynamic organization, • Certified Safety Professional, • Excellent written and verbal communication skills, including comfort interfacing with site leaders., • Ability to develop and implement department goals and strategies, • Strong analytical skills with demonstrated problem solving ability Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at _. USA, NY, Staten Island - 103,700.00 - 155,500.00 USD annually

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work. Core Impact Areas: Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency. Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives. Additional Job Elements include: • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach, • Stand/walk for up to 12 hours during shifts, • Work in an environment where the noise level varies, • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments), • Continuously climb and descend stairs (applies to sites with stairs), • Maintain effective care delivery in emergencies and assist emergency response at the site Must be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. • High school or equivalent, • A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon, • Knowledge of OSHA regulations specifically 29 CFR 1910, • Experience using Microsoft Word and Excel in a professional capacity, • Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace, • Bachelor’s degree or higher, preferably in a safety related field, • Strong communication, teamwork, analysis, judgment, and customer focus skills, • Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses, • Experience in emergency response and currently holds First Aid and CPR certificates, • Experience in workers compensation case management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at _. USA, NY, Staten Island - 30.00 - 36.00 USD hourly

Job DescriptionBenefits: • union benefits, • annuity, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off, • Vision insurance Forklift Operator (Union Position) Manufacturers Reserve Supply is a premier wholesale distributor of high-end building materials, proudly serving retail business operations from our location in northern New Jersey. With over 90 years in the industry, our reputation for integrity and excellence remains the cornerstone of our success. We are committed to developing our employees to their fullest potential and encouraging them to pursue continuous growth and higher goals. We are currently seeking experienced reliable Forklift Operators to join our team. Primary Responsibilities Load and unload trucks, receive stock, and put away inventory Pull and prepare customer order, palletize/ wrap orders Secure (strap down) tractor-trailers after loading Maintain a clean, organized, and safe warehouse and yard always Demonstrate a strong commitment to safety and quality in all tasks Conduct accurate inventory counts and cycle counting for Align all communications and actions with the companys mission, vision, and culture Manage time effectively, meet personal and team goals, and collaborate productively with coworkers Understand & follow all company policies and procedures Maintain a professional appearance and demeanor at all times Perform other duties and special projects as assigned Process and ship orders via Amazon and FedEx Pre-Employment Requirements Drug test, Background check, Reference check, Pass a forklift field test Qualifications Minimum 24 years of experience operating a forklift & working in a warehouse environment Ability to regularly lift and move up to 50 lbs. Dependable, punctual, and reliable transportation to arrive and be ready to work at the scheduled time Self-motivated with the ability to work independently and as part of a team Trustworthy, with strong communication skills Must be coachable and accountable Basic math skills Works with a high level of accountability Experience with building materials (preferred) Bilingual abilities (preferred) Physical Demands Regularly required to sit while operating a forklift Required to get on and off the forklift frequently Frequently required to stand, walk, reach with hands and arms, climb stairs, bend, stoop, twist, kneel, crouch, crawl, balance, push, pull, grasp, lift, and handle objects/tools Must regularly lift and/or move up to 50 lbs. Good sense of balance, hand-eye coordination, and ability to judge weights, distances, and heights Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Ability to work in varying temperatures depending on the season Benefits Union position with excellent benefits package Medical, prescription, and dental coverage employee-only coverage fully paid by the Employer Annuity Plan Paid Time Off (PTO) Company-paid holidays On-site company gym Coffee station and kitchen facilities Paid training If you are a safety-focused, team-oriented professional with solid forklift experience, we encourage you to apply!

Description Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring 2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads 3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable 4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models 5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures 6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts 7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies This is a customer-facing role with potential travel to customer sites as needed. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - Experience with AI/ML technologies - 3+ years of building machine learning and generative AI models for business application experience - 3+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience - Experience with cloud services related to machine learning (e.g., Amazon SageMaker) and generative AI applications - 3+ years of coding, data querying languages (e.g. SQL), and scripting languages (e.g. Python) Preferred Qualifications - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of AWS services including SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch and AWS certifications - 2+ years of experience with design, deployment, and evaluation of AI agents and orchestration approaches; experience with open source frameworks like LangChain, LangGraph, LlamaIndex, and/ or similar tools - 3+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experience using PyTorch or TensorFlow - Experience building ML pipelines with MLOps best practices, including: data preprocessing, distributed & GPU training, model deployment, monitoring, and retraining; experience with container and CI/CD pipelines - Domain expertise in healthcare and life sciences Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually USA, IL, Chicago - 131,300.00 - 177,600.00 USD annually USA, NJ, Jersey City - 144,500.00 - 195,400.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually USA, TX, Austin - 131,300.00 - 177,600.00 USD annually USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually USA, TX, Houston - 131,300.00 - 177,600.00 USD annually USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually

Description Application deadline: Jun 5, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of experience in cloud architecture and implementation - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to non-technical audiences - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, CO, Denver - 153,600.00 - 207,800.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Description JOB SUMMARY The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets Basic Qualifications - 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience - Bachelor's degree in Computer Science, Math, or a related field - Knowledge of compliance and security standards across the enterprise IT landscape - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges - Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility Preferred Qualifications - Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) - Experience with design of modern, scalable delivery models for technology consulting services - Experience with vertical industry sales and delivery work of contemporary services and solutions - Experience with AWS, Azure, or Google Cloud technology - Experience building and maintaining C-level client relationships - Experience with communication, presentation, and negotiation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annually USA, IL, Chicago - 201,000.00 - 272,000.00 USD annually USA, NJ, Jersey City - 221,100.00 - 299,200.00 USD annually USA, NY, New York - 221,100.00 - 299,200.00 USD annually USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing, implementing, and building complex, scalable, and secure GenAI and ML applications and models built on AWS tailored to customer needs - Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services - Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - Experience developing software code in one or more programming languages (java, python, etc.) - Bachelor's degree in computer science or equivalent - 3+ years of cloud architecture and solution implementation experience - 2+ years of experience hosting and deploying GenAI/ML solutions (e.g., for training, fine tuning, and inferences) Preferred Qualifications - Experience with AWS services including S3, Redshift, Sagemaker, EMR, Kinesis, Lambda, and EC2 - Experience scripting for automation (e.g., Python, Perl, Ruby) - Knowledge of security and compliance standards including HIPAA and GDPR - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Master's degree in computer science, computer engineering, or related field, or PhD - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer), machine learning, CV, GNN, or distributed training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annually USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually USA, NJ, Jersey City - 144,500.00 - 195,400.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually USA, TX, Austin - 131,300.00 - 177,600.00 USD annually USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of experience in cloud architecture and implementation - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience communicating technical concepts to non-technical audiences - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, TEMPE - 153,600.00 - 207,800.00 USD annually USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, MA, Boston - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing, implementing, and building complex, scalable, and secure GenAI and ML applications and models built on AWS tailored to customer needs - Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services - Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companiestrust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience - 7+ years of external or internal customer facing, complex and large scale project management experience - 5+ years of cloud architecture and solution implementation experience - Bachelor's degree, or 7+ years of professional or military experience - 8+ years of cloud based solution (AWS or equivalent), system, network and operating system experience - 5+ years of experience hosting and deploying GenAI/ML solutions (e.g., for data pre-processing, training, deep learning, fine tuning, and inferences) or/and Data Science Experience - 8+ years of coding, data querying languages (e.g. SQL), scripting languages (e.g. Python) Preferred Qualifications - degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Knowledge of security and compliance standards including HIPAA and GDPR - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments - PhD or Masters of Science degree in Computer Science, or related technical, math, or scientific field (or equivalent experience) - Knowledge of AWS platform and tools or equivalent cloud experience. Ideally, the candidate has AWS Experience with a proficiency in a wide range of AWS services (e.g. SageMaker, Bedrock, EMR, S3, OpenSearch Service, Step Functions, Lambda, and EC2) - AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional, Machine Learning Specialty) preferred - Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer), machine learning, CV, GNN, or distributed training - Experience with Data Analytics, Data Engineering, Coding, Automation and Scripting (e.g., Terraform, Python) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually USA, NJ, Jersey City - 169,000.00 - 228,600.00 USD annually USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, TX, Austin - 153,600.00 - 207,800.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Herndon - 153,600.00 - 207,800.00 USD annually

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. As an experienced engineer, you will help build our core SaaS platform by working with a small but rapidly growing team to develop, maintain, and deliver this innovative platform. Guided by the roadmap, you will ensure on-time, on-budget software delivery and help grow and mentor our team. Your experience will include recent experience architecting solutions using Typescript/Node or Go microservices. Key Responsibilities The delivery of architecture, design, and implementation of cloud SaaS solutions based on business requirements Development and maintenance of the software platform. Align the results with the requirements of the appropriate stakeholders As a Senior Software Engineer, you will play a crucial role in our team, working closely with the head of engineering and product managers, business unit leaders, and stakeholders. Your responsibilities will include managing engineering, determining team resourcing, and demonstrating your leadership skills and ability to work collaboratively. As a Senior Software Engineer, you will be a key stakeholder in our product engineering. Your contribution will be instrumental in the success of our software solutions, as you will translate business requirements into technical specifications for our engineering team to design and implement. Requirements Technical Skills 9+ years of hands-on in professional software development 9+ years of experience working with relational databases (MySQL, PostgreSQL, Aurora, etc.) Strong understanding of data structures, indexing, and searching required Ability to integrate with Elasticsearch and run queries/reports 3+ years of experience building microservices 3+ years’ experience working with AWS-based services including S3, SQS, SNS, DynamoDB, Lambda, Redshift Experience with Kafka and other technologies Can apply principles of Test-Driven Development Experience with writing test cases Able to write build scripts Experience with Kubernetes and Terraform Experience with version control systems, CI/CD pipeline tools, workflow tools, Jenkins, etc. Experience integrating applications with Redis/Memcached a plus Nice to Have Skills Experience with Flutter Development of mobile and tablet devices AI/Machine Learning experience a plus Experience with Big Query and Metabase Experience developing Vertical SaaS ERP Software Personal Skills A passion for building software and streamlining process issues Demonstrate tenacity when solving challenging problems in a deadline-driven environment Experience with Scrum/Agile Methodologies Ability to lead a team, as well as a roll-up-the-sleeves mentality to work well as part of a team Able to be self-motivated and work independently as needed to solve complex problems Taking pride in work and desire to make projects succeed Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $170K - $210K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Role: Sourgum is seeking a dynamic and driven individual to join our team as a Territory Manager. The Ideal candidate will work closely with our Sales and Operations teams to maintain and expand relationships with our partner vendors. This role requires exceptional communications skills, negotiations abilities, attention to detail, and proactive approach to relationship management. What you’ll be doing: Nurture strong relationships with partnered vendors, facilitating effective communication between vendors and internal teams to ensure the highest levels of vendor and customer satisfaction. Source and onboard new vendors based on company needs. Ensure vendors comply with Sourgum’s systems and procedures. Monitor service quality and customer satisfaction, addressing any issues with underperforming vendors promptly and effectively. Support the Account Executive team by negotiating with partner vendors to secure favorable rates to specific projects. Support the Enterprise Sales team throughout the sales cycle by serving as the primary liaison with hauling partners. Stay informed about industry trends, regulations, and best practice to better understand vendors and contribute to company’s growth The qualifications you need: You must be customer obsesses and tech-enabled Ability to commute to Jersey City, NJ office 4 days a week (Exchange Place) Proven experience in account management, vendor management, procurement, or sales within a B2B industry. Strong communication and interpersonal skills, with ability to build rapport and trust with vendors and internal teams Excellent negotiation skills Demonstrated problem solving skills and the ability to work effectively in a fast-paced environment. Comfortable adapting to evolving technologies and incorporating them into day-to-day responsibilities. Commitment to upholding company values of integrity, sustainability, and excellence. Prior experience in the waste & recycling industry, construction, trucking, or similar industry is a plus Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and paid time off. Opportunities for professional development and career advancement within a growing company. Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $90K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: The Product team sits at the intersection of Engineering, Design, Sales, Operations, and Customer Success, shaping the experiences that power both sides of our business: a SaaS platform and a services-based offering. We partner closely with leadership and cross-functional teams to translate business strategy into product vision, and customer needs into scalable solutions. Our goal is to build products and services that deliver measurable value, drive growth, and create exceptional customer experiences. The Role: As the Head of Product, you will own the strategy and execution of our entire product organization across both the SaaS and services sides of the business. This is a true player–coach role: you’ll lead and develop a small product team (currently two direct reports) while also serving as the Product Manager/Product Owner for our SaaS platform. You’ll be responsible for defining product vision, setting roadmap priorities, and ensuring tight alignment between product, engineering, and go-to-market teams—while staying deeply hands-on with discovery, delivery, and iteration for our core software product. You’ll act as a strategic partner to executive leadership, translating business objectives into product strategy and turning customer insights into shipped outcomes. What you’ll be doing: Own the end-to-end product strategy and roadmap across both the SaaS platform and services-based offerings Serve as the Product Manager/Product Owner for the SaaS business, leading discovery, writing requirements, grooming backlogs, and driving delivery with Engineering Lead, mentor, and develop a small product team while establishing scalable product processes and operating rhythms Define product vision, success metrics, and prioritization frameworks aligned to company goals Partner closely with Engineering, Design, Sales, Operations, and Customer Success to ensure alignment from ideation through launch Translate business needs and customer feedback into clear product requirements, user stories, and acceptance criteria Drive customer discovery through interviews, data analysis, and feedback loops to inform roadmap decisions Own release planning and go-to-market coordination in partnership with Sales and Customer Success Build and maintain product documentation, specs, and internal enablement materials Establish product KPIs and dashboards to measure adoption, engagement, and business impact Balance strategic leadership with hands-on execution—shipping product while building a high-performing product function Identify opportunities to improve operational efficiency and customer experience across both software and services Act as a trusted advisor to leadership by turning insights into actionable product recommendations The qualifications you need: 7+ years of experience in Product Management, with at least 2+ years leading or managing product teams, ideally in a SaaS environment Proven experience owning product strategy while also operating as an individual contributor Strong understanding of agile product development, including backlog management, sprint planning, and cross-functional delivery Experience building B2B software products from discovery through launch and iteration Ability to operate effectively in a player–coach capacity—comfortable zooming between strategy and execution Demonstrated success partnering closely with Engineering and business stakeholders to deliver outcomes Strong product instincts paired with data-driven decision-making Excellent communication and stakeholder management skills, with the ability to align diverse teams around a shared vision Comfort working in ambiguity and fast-moving, high-growth environments Bonus: experience working with or building products that support services-based or operational workflows Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $220K - $300K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Role: This is a hybrid role based out of Jersey City. Employees are expected to be in office Monday, Tuesday, and Thursday each week We’re looking for a driven and energetic Sales Development Representative (SDR) to join our growing sales team. As an SDR, you’ll be the first point of contact with potential customers and play a key role in building our sales pipeline. This is a great opportunity for someone eager to break into tech sales and grow their career in a fast-paced, high-impact environment. What you’ll be doing: Identify and research potential clients through outbound prospecting Prospect for, generate and qualify leads to create sales-ready opportunities by making outbound (cold) calls and emails daily reaching out to key decision makers Help prospects understand Sourgum’s solution, and how we fit within their current operations and business processes Manage and update lead information in the CRM (e.g. HubSpot) Collaborate with marketing and sales to refine messaging and outreach strategies Follow up with inbound leads from marketing campaigns and website forms Track outreach metrics and contribute to ongoing process improvements Maintain a strong understanding of our product and value proposition The qualifications you need: 0–2 years of sales, customer service, or lead generation experience (B2B SaaS experience is a plus but not required) Strong written and verbal communication skills Highly organized and self-motivated with a team-first mindset Comfortable with cold outreach and handling objections Coachable and eager to learn new tools, tactics, and strategies Ability to work in a fast-paced, goal-oriented environment Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $50K - $70K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Role: We’re growing quickly and looking for a Backend Engineer who’s passionate about building scalable systems and enjoys bridging the gap between backend development and DevOps infrastructure. If you love working across services, solving complex problems, and shipping code that directly impacts real-world operations, we want to meet you. What you’ll be doing: Design, build, and maintain backend services and APIs using Node.js and TypeScript Collaborate with frontend engineers (React) to build clean, reliable integrations across the stack Manage and optimize PostgreSQL databases for performance, scalability, and reliability Develop infrastructure and deployment automation on AWS and GCP Contribute to CI/CD pipelines and DevOps tooling for faster, safer releases Monitor and improve system performance, uptime, and observability Work cross-functionally with product, design, and operations to turn requirements into production-ready features Help evolve our architecture as we scale to handle increasing traffic and data The qualifications you need: 3+ years of experience as a backend or full-stack engineer Strong proficiency with Node.js and TypeScript Experience building and maintaining RESTful or GraphQL APIs Hands-on experience with PostgreSQL or other relational databases Solid understanding of AWS and/or GCP infrastructure Familiarity with CI/CD pipelines, containerization (Docker), and infrastructure-as-code tools (Terraform or similar) Comfort working in a collaborative startup environment, taking ownership and moving quickly Strong communication skills and a mindset of continuous improvement. Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company.

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Role Description We’re looking for a detail-oriented, assertive Billing Specialist to join our finance team and work cross-departmentally to ensure smooth, accurate, and timely invoicing and payment processing. This job will consist of both receivables and payables. You’ll thrive here if you’re a self-starter who loves to learn fast, eager to join an early-stage environmental startup, and motivated to make a tangible impact — both on the business and the planet. This role is fully-in person, M-F, based out of our Jersey City, NJ office. Responsibilities: Collections — Follow up on overdue accounts through phone calls, emails, and written correspondence. Assist in implementing effective collections strategies to minimize past-due accounts and bad debt Financial Reconciliation — Verify that charges from vendors align with agreed-upon amounts and terms. Customer Invoicing — Ensure that customers are accurately invoiced for services provided, adhering to specific payment terms. Vendor Relations — Actively work with vendor relations to resolve any rate discrepancies, ensuring all payments are accurate and timely. Payment Processing — Assist in processing payments to vendors and managing receivables from customers, including following up on outstanding invoices. Record Keeping — Maintain accurate and organized financial records for both accounts payable and receivable. Process Optimization – Identify opportunities to improve invoicing workflows and reduce past-due accounts. Cross-Functional Collaboration – Work closely with the finance team and other departments to streamline billing and payment operations. Qualifications: High school diploma required; a degree in Accounting, Finance, or related field is a plus. Strong numerical proficiency and attention to detail. 2+ years of experience in either accounts receivable or accounts payable or both. Excellent organizational and time management skills. Ability to learn quickly and adapt to new systems and processes. Strong communication skills, both written and verbal. Must be comfortable getting on the phone to resolve issues in a timely manner. Proficiency in Google or Microsoft Office applications, especially Google Sheets / Excel. Experience with accounting software is a plus. A positive, team-oriented attitude, with the willingness to grow and take on increasing responsibilities over time. Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company.

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team At Sourgum, we’re building the operating system for the waste and recycling industry—bringing transparency, standardization, and accountability to a historically fragmented space. Our platform connects customers with a nationwide network of local operators, powering everything from pricing and logistics to service quality and reporting. The Forward Deployed Engineering team sits at the center of this transformation. We work directly with customers and internal teams to design, build, and launch high-impact solutions that drive real operational outcomes across the Sourgum network. The Role As a Forward Deployed Engineer at Sourgum, you will partner directly with customers and internal stakeholders to architect, build, and deploy production-grade solutions on top of our platform. You’ll own the journey from initial problem discovery through deployment—translating messy, real-world operational challenges into scalable, reliable systems. This is a hands-on engineering role that blends software development with elements of product, operations, and customer-facing work. You’ll operate at the intersection of technology and the physical world, helping customers modernize how waste and recycling is managed across their locations. This role is ideal for entrepreneurial engineers who thrive in ambiguity, enjoy working closely with customers, and want to see their work drive tangible, real-world impact. What You’ll Be Doing Design, build, and maintain production-grade systems using general-purpose programming languages Partner directly with customers and internal stakeholders to understand operational challenges and translate them into scalable technical solutions Own projects end-to-end—from problem definition and solution design to deployment, monitoring, and iteration Work cross-functionally with product, operations, and engineering to deliver high-impact features and workflows Rapidly turn ambiguous goals into clear specifications, prototypes, and shipped solutions Optimize system performance, reliability, and efficiency across pricing, logistics, and service workflows Contribute to product development by identifying patterns across customer needs and helping shape roadmap and features Operate as both an engineer and problem-solver, balancing speed with long-term scalability Navigate ambiguity and make thoughtful tradeoffs to deliver simple, effective solutions Take ownership of outcomes, holding a high bar for execution and accountability The Qualifications You Need Bachelor’s or Master’s in Computer Science, Engineering, Mathematics, or a related field 2+ years of experience in a fast-paced, high-growth environment Strong experience with at least one general-purpose programming language in a production environment Experience building and maintaining production systems that interact with real-world operations or workflows Strong communication skills, with the ability to translate complex technical concepts into clear, actionable insights Comfort working directly with customers and cross-functional teams Ability to operate in ambiguous environments with a bias toward action and ownership Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company.

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Sourgum is seeking a dynamic and driven individual to join our team as an Account Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service. Your Responsibilities Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies. Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns. Monitor service quality and customer satisfaction, addressing any issues promptly and effectively. Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies. Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination. Provide support to the Account Executive team in various administrative tasks and projects as needed. Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth. Maintain accurate and up-to-date records for every customer you manage. Requirements You must be customer obsessed and tech-enabled. Ability to commute into our Jersey City, NJ office. Proven experience in account management, customer service, or sales, preferably in a B2B services industry. Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams. Excellent organizational abilities, including time management and prioritization skills. Proficiency in MS Office Suite and CRM software (e.g., Salesforce or Zendesk Sell) preferred. Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment. Commitment to upholding company values of sustainability, integrity, and excellence. Bachelor's degree in Business Administration, Marketing, or related field preferred. Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus. Benefits Company stock options are part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and generous paid time off. Opportunities for professional development and career advancement within a growing company. Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $75K

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You’ll Do • Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements, • Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability, • Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients, • Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience An Ideal Candidate Should Have • Proven experience in backend development: TS/Node (required), • Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers, • Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact, • Preferred: Experience with Docker and containerized deployments, • Preferred: Proficiency in deploying high availability applications on Kubernetes What We Offer • A dynamic environment where your contributions shape the company and its products, • A team that values innovation, intuition, and drive, • Autonomy, fostering focus and creativity, • The opportunity to have a significant impact in a revolutionary industry, • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture, • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more, • An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You’ll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Maintain and enhance the existing complex app architecture An Ideal Candidate Should Have • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Technical skills. Swift, SwiftUI Technical Requirements: • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • Experience with Git and understanding of different Git strategies What We offer: • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world, • Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You’ll Do • Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements, • Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability, • Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients, • Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience An Ideal Candidate Should Have • Proven experience in backend development: TS/Node (required), • Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers, • Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact, • Preferred: Experience with Docker and containerized deployments, • Preferred: Proficiency in deploying high availability applications on Kubernetes What We Offer • A dynamic environment where your contributions shape the company and its products, • A team that values innovation, intuition, and drive, • Autonomy, fostering focus and creativity, • The opportunity to have a significant impact in a revolutionary industry, • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture, • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more, • An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Associates may also unload incoming shipments, stock shelves, move inventory throughout the warehouse, and prepare orders for delivery drivers. Employees must follow Amazon safety procedures, scanning procedures, and productivity standards while working in a fast-paced warehouse environment. Amazon

Job Description Must be legally eligible to work in the United States About Us: Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being. Overview: The Fulfillment Center Supervisor supports daily warehouse operations and digital logistics tasks to ensure accurate order processing, efficient inventory management, and timely delivery across multiple sales channels. This role combines hands-on production and packing with digital tracking, invoicing, and coordination of corporate and wholesale orders, Leadership and organization are key features for this role. Key Responsibilities: Physical Operations (Fulfillment & Production) • Pick, pack, and prepare orders for corporate orders, and e-commerce channels (including Amazon, DoorDash, Faire, and e-tailers)., • Supervise production of gift boxes and “pick & mix” products according to brand standards (Assemble and produce when needed), • Organize and manage deliveries to ensure on-time dispatch., • Restock shelves and maintain warehouse organization., • Conduct regular inventory checks and cycle counts., • Support production for corporate and department store orders as needed. Digital Operations (Tracking & Administration) • Create labels, provide tracking numbers, and gift notes for corporate and department store shipments and E-commerce customers., • Track team productivity and order accuracy through internal reporting sheets., • Process digital inventory transfers between warehouses and update stock records., • Manage replenishment orders through suppliers for materials (Amazon, Uline, etc.)., • Maintain and update DoorDash, Faire, and wholesale tracking sheets., • Record monthly hours and productivity metrics for wholesale and operations teams., • Apply and manage site or customer discounts as directed. Qualifications & Skills: • Strong organizational and multitasking skills across physical and digital workflows., • Proficiency with order management or inventory systems (e.g., Amazon Vendor, Faire)., • Basic knowledge of invoicing and fulfillment software. (D365 is a plus), • Detail-oriented with excellent accuracy in packing, labeling, and data entry., • Ability to handle time-sensitive orders and meet deadlines., • Comfortable with moderate physical work (lifting, packing, restocking). Work Structure: • Mix of hands-on warehouse work and digital administrative tasks., • Weekly tasks include order fulfillment, invoicing, production, and reporting., • Schedule flexibility required during large corporate orders or seasonal periods. Benefits: • 100% Company covered health and dental benefits for the employee, • 401k matching (up to 4%), • Competitive paid time off policy, • Wellhub wellness benefit, • Commuter benefits, • Internal promotion opportunities, we always seeks to promote from within, • 30% discount in-store Key Information • Work Authorization: Must be legally eligible to work in the United States. Proof of eligibility will be required during the interview and verified during the onboarding process. Valid documents are listed in the last page of this document., • Location: 2 Colony Rd, Jersey City, NJ 07305., • Schedule: Full-time position (40 hours per week), Monday through Friday, with flexible working hours based on business needs. Occasional Saturday availability may be required during certain periods of the year., • Transportation: Personal vehicle availability is required. This role offers a base salary of up to $60,000, plus a bonus tied to the achievement of key company objectives. The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise.

Job DescriptionWho We Are Nuts.com is a beloved, family-owned brand that has stood for the highest quality premium nuts, dried fruit and snacks for over 100 years. Today we continue to build on that heritage combining the quality and delight of a specialty shop with the convenience of modern commerce. We believe marketplaces are not just novel distribution channels - they are customer experiences, discovery engines, and brand moments. As more customers begin their shopping journey inside platforms like Amazon, Target.com, and Walmart.com, how we show up there increasingly impacts how people understand our brand. Our goal is to build a scalable marketplace presence that drives profitable growth while strengthening the brand customers come back to directly. You'll help us design that future. Where You'll Come In As the Growth GM, Amazon, you will own the strategy and execution of Nuts.com across major third-party marketplaces — starting with Amazon and expanding across other retailer platforms in the future. This is not a channel-management role. This is a business-building, 0 to 1 role. You will operate at the intersection of commercial strategy, operations, customer experience, and brand - defining how marketplaces fit into the broader company growth system. You'll develop hypotheses, test quickly, learn continuously, and build scalable playbooks that turn marketplaces into durable growth engines rather than short-term revenue spikes. You'll partner closely with Marketing, Category, Operations, and Finance to ensure marketplace decisions improve the health of the whole business, not just the channel. How We Work One Team We don't think in channels - we think in customers. Marketplace, DTC, and retail decisions are interconnected, and you'll help ensure they work together rather than compete. Hypothesis-Driven Execution We don't believe in "best practices" or "industry KPIs". We don't care about "benchmarks" - instead we work to be the best we can possibly be. We form a point of view, test quickly, and update our beliefs. We are on the phone with our customers and leads and pivot quickly if we know there are better ways to solve problems. Brand & Performance Together We care equally about conversion and trust. Short-term growth that weakens the brand is a long-term loss. Operate With Context Marketplace changes ripple into inventory, merchandising, pricing, and customer expectations. We make decisions holistically and share context early and often. How You'll Make an ImpactOwn the Amazon Business • Define and lead the end-to-end Amazon strategy and P&L - including assortment, pricing, content, advertising, and promotions - to drive sustainable profitable growth., • Establish a clear and holistic testing roadmap; translate learnings into company-wide insights., • Run regular performance reviews focused on learning and identifying the highest-impact problems to solve next - not simply reporting., • Build and evolve highly effective cross-functional operating rhythms, processes, and models across internal teams and external partners (agencies, offshore execution, or in-house support)., • Shape the long-term roadmap for Amazon, including resourcing, capabilities, and the role the channel plays in the broader business strategy., • Own forecasting, FBA inventory planning, and replenishment to maintain strong in-stock performance without creating operational instability., • Partner with Category Managers to ensure marketplace assortments reflect consumer demand and reinforce brand positioning. We're Excited About You Because • You have 7+ years of experience with deep Amazon ownership, • You combine strategic thinking with excellent execution and have proven success growing a marketplace business, • You're analytical but not academic: you translate data into action quickly and drive decisions that balance brand, performance, and profitability, • You put yourself in the customer's shoes, and deeply understand the products, • You are a proactive communicator and an effective collaborator who thrives in ambiguity., • You are able to distill complexity and drive clarity across functions., • You can partner across marketing, merchandising, operations, and finance with clarity and context., • You have a strong understanding of demand planning, forecasting, advertising strategy, and merchandising in a marketplace environment.What we offer:, • A high-growth and rewarding role in a foundationally strong and rapidly evolving business, • Annual Salary Range: $160,000 - $180,000 plus annual bonus, • Excellent benefits including a 401K Match, • Paid Maternity, Adoption and Paternity leave, • And all the Nuts.com snacks your heart desires + a 40% employee discount We have a hybrid work environment in our beautiful and state of the art office in Jersey City EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at people@nuts.com.

Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Associates may also unload incoming shipments, stock shelves, move inventory throughout the warehouse, and prepare ord

Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Associates may also unload incoming shipments, stock shelves, move inventory throughout the warehouse, and prepare ord

Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Associates may also unload incoming shipments, stock shelves, move inventory throughout the warehouse, and prepare ord

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: As a Customer Experience Agent, you represent the Sourgum brand throughout the entire customer journey. You are responsible for delivering a high-touch, white-glove experience that brings our commitment to proactive, thoughtful service to life in every interaction. At Sourgum, we pride ourselves on proactive communication, effective problem-solving, and transparency around service and pricing. In this role, you are expected to greet every customer with warmth, provide clear and comprehensive information, set accurate expectations around service standards and delivery timelines, and take full ownership of each customer interaction from start to finish. The Role: This role reports directly to the Head of Customer Experience and is a hybrid position (3 days per week in-office) based at our headquarters in Jersey City, NJ. Operating Hours will be Fri - Tue 10am -7pm In-Person: Mon-Tues, Fri Work from home: Sat-Sun What sets Sourgum apart in the waste management space is our commitment to being a true single point of contact—owning our customers’ needs from start to finish. We’re seeking an energetic, thoughtful problem-solver who thrives in a fast-paced environment and takes pride in delivering a high-touch, white-glove customer experience. In this role, you will be instrumental in driving Sourgum’s growth by upholding our standards of exceptional service and building trusted, long-term customer relationships. As Sourgum continues to scale, we’re looking for a process-oriented self-starter who isn’t afraid to challenge the status quo and bring fresh perspectives to how we work. You’ll help improve internal operations, strengthen cross-functional communication, and continuously elevate the overall customer experience. This position is primarily customer-support focused, with meaningful opportunities to apply a consultative sales approach. The Customer Experience team is often the first point of contact for new leads, playing a key role in shaping first impressions and driving growth through thoughtful discovery, attention to detail, and consistently reinforcing the value of partnering with Sourgum. If you pride yourself on building genuine human connections, empathizing with customers, and proactively solving problems end to end, we encourage you to apply. If you’re excited to join a company committed to sustainability, environmental responsibility, and making a greener future possible, we’d love to hear from you. Additional qualities we value: Self-starter with a strong sense of ownership and initiative Ability to effectively multitask while managing a high volume of customer inquiries Comfort working in a fast-growing, evolving environment Passion for continuous improvement and accountability What you’ll be doing: Serve as the front line of the Sourgum experience, confidently managing inbound customer calls related to dumpster deliveries, pickups, and swaps - ensuring every interaction feels seamless, informed, and reassuring. Engage and qualify inbound leads with a consultative mindset, providing clear, relevant information that builds trust, uncovers customer needs, and maximizes conversion opportunities. Act as the first point of entry into Sourgum, thoughtfully triaging commercial and long-term project opportunities to the appropriate teams while capturing complete, high-quality intake details to enable fast, frictionless conversions Coordinate closely with hauling partners to orchestrate smooth deliveries, swaps, and pickups - bridging communication between customers and vendors to deliver on our white-glove service promise. Partner cross-functionally with the Vendor Relations team to ensure hauler compliance, accurate pricing, and consistent service delivery aligned with Sourgum’s standards. Own the accuracy and health of our internal ticketing and order management systems, serving as the in-house expert who proactively validates, maintains, and improves order data to keep operations running efficiently. Qualifications: Ability to commute to and work from our Jersey City, NJ headquarters 3 days per week (hybrid role) 3+ years of experience in a customer support, customer experience, or client-facing role, ideally in a fast-paced or high-volume environment Proven ability to manage multiple customer interactions simultaneously while maintaining a high standard of service, accuracy, and professionalism Strong written and verbal communication skills, with a natural ability to build rapport and trust with customers Demonstrated problem-solving skills and a proactive mindset, with comfort navigating ambiguity and evolving processes High attention to detail and strong organizational skills, with a sense of ownership over tasks and outcomes Ability to collaborate cross-functionally and communicate effectively with internal teams and external partners Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $45K - $55K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Sourgum is seeking a dynamic and driven individual to join our team as a Customer Success Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service. Your Responsibilities Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies. Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns. Monitor service quality and customer satisfaction, addressing any issues promptly and effectively. Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies. Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination. Provide support to the Account Executive team in various administrative tasks and projects as needed. Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth. Maintain accurate and up-to-date records for every customer you manage. Requirements You must be customer obsessed and tech-enabled. Ability to commute into our Jersey City, NJ office. (3x a week) Proven experience in account management, customer service, or sales, preferably in a B2B services industry. Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams. Excellent organizational abilities, including time management and prioritization skills. Proficiency in Google Suite and CRM software (Hubspot) preferred. Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment. Commitment to upholding company values of sustainability, integrity, and excellence. Bachelor's degree in Business Administration, Marketing, or related field preferred. Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus. Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $75K

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team Sourgum's Billing Operations team sits at the center of a two-sided marketplace — we pay haulers and collect from customers, and doing both accurately and on time is what keeps the business running. The team operates at the intersection of Finance, Operations, and Customer Experience, and it moves fast. We're rebuilding this function with a higher ceiling. That means smaller headcount, more senior talent, and a direct line to leadership. Every person on this team owns a real scope — no hiding behind process, no waiting for direction. The Role We're looking for a Billing Operations Specialist – Customer & Hauler Experience to own the relationship and resolution side of our billing operations. This is a senior individual contributor role, that is expected to operate independently with a strong sense of ownership. You are the escalation layer. Haulers with payment questions, customers with billing disputes, Zendesk tickets that need an actual human — that's yours. You'll manage our customer-facing billing queue, own SLA compliance on ticket resolution, and serve as the primary voice for billing-related issues that require judgment, relationship management, or a phone call. This role also carries order closing responsibility on a transitional basis as we build toward automation. What You'll Be Doing Hauler Escalation Management — Own hauler-facing billing escalations end to end. That means understanding the issue, knowing when to escalate vs. resolve, and being comfortable getting on the phone. You're the relationship, not just the ticket. Zendesk Queue Ownership — Manage inbound billing tickets across Zendesk. You own the SLA. You track what's aging, what's blocked, and what needs to be closed. Response time is a metric you're accountable for. Order Closing — Close open orders in our billing system as needed while automation builds out. Payment Method Coordination — Support haulers through our ACH and VCC payment processes. Understands the difference between payment types, can troubleshoot compliance issues, and knows when to escalate. Vendor & Internal Coordination — Partner with VR and Account Management to resolve rate mismatches, swap issues, and billing discrepancies that cross team lines. Documentation & SOP Adherence — Follows established billing SOPs and contributes to their improvement. If a process is broken, you say so with a proposed fix. What You Bring 3–5+ years in billing operations, accounts receivable, customer success, or a related role with direct customer/vendor-facing accountability Proven comfort on the phone — you initiate calls, you handle pushback, and you close issues verbally as readily as in writing Experience managing a ticketing queue or similar high-volume communication channel with measurable SLA accountability Strong organizational instincts — you track your own work, flag aging issues before they become problems, and don't need to be chased Ability to navigate ambiguity and make judgment calls without a manager in the room Clear, professional communication in both written and verbal form Proficiency in Excel or Google Sheets Nice to Have Experience in a marketplace, logistics, or waste/hauling industry context Familiarity with Zendesk or similar ticketing systems Exposure to ACH, VCC, or B2B payment processing Experience in a startup or high-growth environment where process is still being built Benefits Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. A positive and collaborative work environment with a focus on innovation and sustainability. Flexible/Unlimited PTO Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. Yearly Personal Development Budget Opportunities for professional development and career advancement within a growing company. Compensation Range: $70K - $80K

At Panera, our people come first.Get ready to rise and come join the fun where you will be a part of making the.Because at Panera, the best thing.Competitive pay & eligible for team tips.Free on-shift meals & unlimited fountain beverages.Flexible & reliable scheduling.Paid vacation, sick time, and h

Panera Retail Team Member Cashier.At Panera, our people come first.If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the wayyou're in the right spot.We're here to help you succeed every day, in every way.Get ready to rise an

Account Associate - State Farm Agent Team Member.Welcome! Welcome! I'm Alexa Santana, proud owner of the first-ever State Farm Agency in Rahway, New Jersey.As a bilingual agent and lifelong Central New Jersey resident, I've built my agency on connection, compassion, and commitment.With a Bachelor of

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments.Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations.Serving a global clientele th

Receive and process return stock. Break down boxes, stock accessories, organize inventory, and other warehouse duties as directed. Clean glass, assessing stock for damage.

State Farm Independent Contractor Agent.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financi

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Recycling Warehouse Associate (Temp To Hire).Location: Union Beer - Secaucus 46 Meadowlands Pkwy Secaucus, NJ 07094, USA.Material Handling & Sorting - Sort, count, and dump aluminum cans and other recyclable containers.Separate and stack empty beer kegs according to designated procedures.Sort pallet

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Prep food, restock items, and follow simple safety and quality standards so everything looks, smells, and tastes great.

Perform daily inventory counts and cycle counts to validate stock accuracy. Support shipping/receiving team with documentation and stock allocation.

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Stock supplies during store open hours while being available for the guest.

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.They proactively seek product/project knowledge to provide customers with info

Stock supplies during store open hours while being available for the guest.

Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.

Insurance Producer/h2pAs an insurance producer for the Andrew Bevington Insurance Agency, you are vital to our daily business operations and customers success.You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.You improve t

At Panera, our people come first.If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the wayyou're in the right spot.We're here to help you succeed every day, in every way.Get ready to rise and come join the fun where you will