Office Administrator (Healthcare Insurance Authorization and Billing), Temp-To-Hire, New York, NY
2 days ago
New York
FlexStaff is seeking an Office Administrator with experience in Healthcare Insurance Authorization and Medical Billing for our Client, a Prosthetics and Orthotics Lab. Schedule: Monday- Friday, 8:30am-5:30pm. This is Temp-to-Hire role. In this role you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization The ideal candidate would have at least 3 (three) years of healthcare billing/collections experience. 1. Front Desk Management: • Greet and welcome patients as they arrive., • Check in patients and schedule appointments. 2. Appointment Scheduling: • Manage and coordinate appointment scheduling for multiple healthcare providers., • Reschedule or cancel appointments as necessary. 3. Patient Registration: • Collect patient information, insurance details, and relevant medical history., • Ensure all necessary paperwork is completed accurately. 4. Telephone Communication: • Answer phone calls promptly and professionally., • Respond to inquiries from patients, family members, and other healthcare staff., • Relay messages to appropriate staff and follow up on patient calls. 5. Record Keeping: • Maintain and update patient records using electronic health record (EHR) systems or paper files., • Ensure confidentiality and compliance with HIPAA regulations. 6. Billing and Insurance: • Verify patient insurance eligibility and benefits., • Collect co-pays and payments from patients., • Assist patients with billing questions or concerns. 7. Medical Correspondence: • Prepare and send out correspondence, such as appointment reminders and follow-up letters., • Ensure the efficient handling of incoming and outgoing medical records and correspondence. 8. Office Management: • Maintain a clean and organized reception area., • Order and manage office supplies as needed., • Collaborate with other staff to ensure smooth office operations. 9. Support Healthcare Providers: • Assist medical professionals with administrative tasks as needed., • Prepare charts for daily appointments and ensure all necessary documents are available. 10. Customer Service: • Provide exceptional customer service to patients and their families., • Address patient concerns and complaints with professionalism and empathy.
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