Crosby Bar Host at the Crosby Bar Hotel
4 days ago
New York
Job Description Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes. MAIN DUTIES: • Warmly and graciously greets all guests upon arrival, • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests, • To seat guests based on guest preferences and balancing of customer flow in service stations, • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty, • To ensure high level of communication between the restaurant and other departments of the hotel, • To perform other duties as assigned by the manager on duty, • To Promote other Firmdale Hotels and restaurants, • To take personal responsibility for punctuality REQUIREMENTS: • Friendly demeanor, • Excellent level of spoken and written English, • Must be open to working AM/PM shifts, week days, weekends and holidays, • Ability to stand for long hours, • Open table certification preferably EMPLOYEE BENEFITS: • Paid vacation, sick and personal days, • Health, dental, vision and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In house uniform dry cleaning services, • Employee meals while on duty