Freight Broker / Account Executive
25 days ago
Scottsdale
Job Description Join Muse Freight, a leading company in the Transportation & Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations. As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, but operating an office in Scottsdale AZ, Muse Freight offers a hybrid work environment that provides flexibility and work-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team. Salary plus commissions up to 40% of GM - with NO seat cost!!!! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Annual Bonus Paid Holidays Responsibilities • Client Management: Build and maintain strong relationships with existing clients, serving as their main point of contact for all inquiries and needs., • New Business Development: Identify and pursue new business opportunities to expand our client base., • Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling., • Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement., • Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations., • Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services., • Experience: Minimum of 1 year of experience in a similar role within the Transportation & Logistics industry., • Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges., • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams., • Ability to handle multiple projects and / customers at a single time., • Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations., • Self-Motivated: Ability to work independently, take initiative, and prioritize tasks., • Team Player: Demonstrated ability to collaborate and work effectively within a team environment.