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POSITION SUMMARY Golisano Institute for Business and Entrepreneurship seeks a Coordinator of Accessibility and Learning Support. The successful candidate will be an experienced professional with a passion for creating inclusive learning environments and helping all students realize their full potential. The Coordinator reports to the AVP for Academics at the Buffalo campus (AVPA) with a dotted line report to the AVP for Student Experience (AVPSE) at the Rochester campus. They work closely with those roles and their counterpart in Rochester to develop and implement relevant policies, programs, and services that support the mission of Golisano Institute for students to become entrepreneurially minded owners of their success. As the Buffalo campus welcomes its inaugural cohort of students in the fall of 2026, this is a unique opportunity to help build a culture and infrastructure that prioritizes student success. In addition to helping ensure the Institute’s focus on student success, the Coordinator oversees student accommodations and learning support services, including but not limited to: • Working in collaboration with faculty and staff to ensure that students with disabilities have equal access to opportunities and services., • Interpreting medical documentation and/or neuropsychological evaluation reports to determine student eligibility for appropriate strategies and supports., • Providing support through individualized accommodations, disability-related counseling and advising, and student advocacy., • Working with students who are experiencing challenges impacting their retention and academic success to assess their needs, develop individualized goals, and establish a success plan, including utilization of learning services, as appropriate., • Hire, train and supervise tutors, academic coaches and any other roles that are developed to achieve strategic student success goals., • Continually assess and innovate student success programming and initiatives. Prior to the official opening of the Buffalo campus in September, all Buffalo campus employees are expected to travel to Rochester up to three days a week. MAJOR RESPONSIBILITIES Academic Coaching & Learning Support — Provide individualized academic coaching and learning strategy sessions for any student at the Institute. Meet for recurring appointments with students in academic recovery status. 25% Student Outreach & Retention Support — Conduct outreach to students identified as at-risk or referred through early alert. Support returning students from a leave of absence. Encourage engagement with academic and accessibility supports. 20% Student Accessibility Coordination & Case Management — Manage the intake, review, and implementation of student accommodations. Maintain records, coordinate services, and ensure ADA/Section 504 compliance. 15% Testing Coordination & Proctoring Support — Manage logistics for students requiring testing accommodations, including scheduling, communication with faculty, and proctoring oversight. 15% Tutor & Peer Support Oversight — Recruit, train, and supervise peer tutors and academic support staff within the Learning Hub. Coordinate scheduling, feedback, and documentation of tutoring sessions. 10% Workshop and Other Programming — Assist in planning and delivering student-facing workshops related to study skills, time management, and learning strategies. 10% Data Collection & Reporting — Maintain accurate tracking of student engagement, coaching sessions, and accommodations. 5% QUALIFICATIONS EDUCATION • Advanced degree: Master's degree in Education, Disability Services, Social Work, Mental Health Counseling, Clinical Psychology or related field. EXPERIENCE • 1-3 years' experience with ADA applications and providing support services to students with disabilities, preferably at the post-secondary level., • Experience in and/or knowledge of vocational, psychosocial, academic and physical impact of a variety of disabilities., • Thorough knowledge of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 and other relevant disability related legislation and regulations., • Basic-intermediate understanding of assistive and adaptive technology, and ability to assist students with use of appropriate systems and software., • Knowledge of learning theories., • Familiarity with program assessment methods., • Experience developing and implementing learning strategies and working with students to improve academic success. EXCEPTIONAL SKILLS • Believes in Golisano Institute’s student-centered mission and practices of providing exceptional education for all learners., • Collegial management and leadership, particularly in a fast-paced environment, • Effective collaborator, • Strong organizational and project management skills, • Demonstrate emotional intelligence, contributing to a culture of belonging and trust, • Innovative and strategic, • Supportive and self-motivated team player, • Effective communicator, • Creative problem solving and willingness to be a continuous learner to keep what is working and improve what is not, • Ability to approach “problems” as opportunities; leverage current strengths to overcome challenges, • Strong proactive analytical and problem-solving skills and the ability to evaluate experiences, programs, processes and look for continuous improvement opportunities., • Strong attention to detail, organization and communication skills., • Handles confidential information sensitively and appropriately., • Demonstrates commitment to working in a diverse workplace and to building a pluralistic community by promoting an increased understanding of individual differences and perspectives that will enable workforce cohesiveness.

Job Description The Social Care Network Navigator performs the day-to-day activities of Endeavor’s participation in the Western New York and Finger Lakes Region Social Care Networks (SCNs) as a result of the NYS 1115 Waiver. The role is responsible for conducting screenings related to Social Determinants of Health (SDoH) and providing person-centered navigation support to connect community members to resources and services that address gaps in care. The Navigator will act under the direction of the Coordinator of Collaborative Care and will be responsible for ensuring the delivery of Social Care Network services provided by Endeavor. Responsibilities: • Performs screening using a standardized tool and subsequent navigation to meet needs identified during screening. Meets with people served in person, by phone, and by secure video platforms as required and requested., • Identifies barriers related to a person’s health, housing, food insecurity, transportation, and other social needs to identify appropriate community-based resources and service providers., • Maintains accurate and timely documentation of screenings, referrals, interactions with people served, and outcomes both in findhelp’s data platform and through internal tracking to monitor progress towards contract metrics and goals., • Meets or exceeds 80 hours of billable SCN services per month as required by the 1115 Waiver contract and deliverables., • Works closely with other healthcare professionals, community partners, and key personnel to ensure a coordinated approach to care. Demonstrates consistent communication and collaboration with internal and external partners to ensure warm hand-offs, continuity of care, and gaps met., • Models and practices sensitivity, fair treatment, and acceptance in all interpersonal interactions. Maintains respect towards people served and their families, as well as other employees, contractors, and partners., • Participates in regional network meetings, trainings, and quality improvement initiatives related to the 1115 Waiver implementation., • May provide coverage for other Navigators when necessary., • May participate on agency committees and attend required meetings. Qualifications: • Bachelor’s degree in Social Work, Human Services, Public Health, Psychology, or related field preferred but all levels of education will be considered., • Experience working in case management, care coordination, community resource navigation, or other related social service delivery is required., • Experience working with standardized tools and familiarity with Medicaid and the NYS 1115 Waiver is preferred., • Valid driver's license and readily available access to a personal vehicle with an acceptable DMV record is required as this role will be expected to travel throughout Western and Central New York., • To perform this job successfully, an individual should have knowledge of Microsoft Suite Applications. We offer competitive salaries and an array of employee benefits, including medical, dental, company paid vision, company paid life, AD&D, and Long Term Disability, voluntary life, AD&D, and Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, generous paid vacation, paid sick time, and an Employee Assistance Program. Salary starting at $21.94-27.42/hour depending on education, credential and experience. $2,500 sign-on bonus! Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Program Summary: Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy. Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Position Summary: The Domestic Violence Advocate works in a variety of environments to provide immediate outreach, crisis intervention, safety planning and referrals for victims of domestic violence. Advocates may be located in police agencies, courts, CPS, or in other non-traditional social work environments. Major Responsibilities/Activities: • Provide telephone and in-person crisis intervention, risk assessment, safety planning, counseling and referrals to victims of domestic violence; this may require on-call availability, • Provide information, referral and direct linkage to individual, group and family counseling and other necessary community resources, with a focus on self-sufficiency and meeting basic needs; process applications for emergency cell phones and home alarms, • Provide follow-up services to assure linkage with appropriate agency and follow-through with criminal and/or civil justice system, • Provide legal advocacy and/or court accompaniment, including providing assistance in preparing court documents. Includes engaging in collaborative working relationship with police and court personnel, including the presiding judge, resource coordinator, assistant district attorney or any other relevant parties, • Assist victims with completing NYS OVS and/or CVB Claims Applications, including obtaining supporting documentation; provide information to each client, • Maintain up-to-date statistics, case notes and summary reports as required, including reports for funding sources, • Attend Haven House staff meetings, CAP team meetings, trainings and regularly scheduled supervision, • Provide occasional coverage in the shelter, • Provide outreach visits for clients, when necessary, • Engage in staff development to ensure continued professional growth, • Model and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Participates and contributes to program Quality Improvement process, • Perform other related duties as required Minimum Requirements: • Bachelor of Social Work degree (BSW) or equivalent education and experience with at least two (2) years paid professional experience, • Bi-lingual skills (Spanish-English) preferred, • NYS driver's license and continued automobile insurance, • Professional domestic violence experience preferred Competitive Pay Rate of $23.24 per hour CFS offers full-time employees the below benefits to support our employees and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training. Diversity Statement: Within our agency and in the communities that we serve, C&FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being.

Job Description Are you looking to work for an organization where you are able to make a difference? Then you’ve come to the right place! Apply to be a Case Manager today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Case Manager at Horizon, you will… • Become familiar with the SBIRT public health model., • Work with students and families to determine wraparound services that may complement the adolescent/young adult’s treatment and support the family unit. These may include:, • Crisis Outreach, • Transportation Assistance, • Housing Assistance, • Food Assistance, • Residential Treatment, • Respite Care, • Recreation Therapy, • Other Medical Care and Health Services, • Legal Assistance, • Advocacy, • Social Services, • Education Assistance, • Tutoring, • Financial Aid, • Support Groups, • Family Support, • Maintain continuous contact with SBIRT team, adolescents/young adults, and families so that everyone is informed about a participant’s’ full spectrum of services., • Ensure that all patient data and information is properly recorded, entered, and stored., • Ensure complete participant confidentiality at all times., • Conduct grant required surveys and data entry for all participants at intake and program completion, • Assist Project Coordinator with intake and referral tasks as needed, • Participate in relevant trainings throughout the course of the program., • Support program marketing efforts including community outreach and tabling events, • Travel to schools/partners/community sites as needed. What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor's degree in related field preferred. OR • Associate's degree with 3 years of experience in the behavioral health field required. OR • High school diploma with 6 years of experience in the behavioral health field required. Location This position will be located at 699 Hertel Ave, Buffalo NY. Local travel may be required as needed. Hours This is a full-time position from Monday - Friday. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $23.45 - $25.40. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. *Please note: This is a grant-funded position. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Haven House Domestic Violence Shelter is seeking an energetic, empathetic individual that wants to make a direct and positive impact on the lives of individuals experiencing domestic violence and their children. Join the dedicated team of advocates in Erie County's only licensed domestic violence shelter. There are two Part-Time Shifts available- Shift Information: Saturday-Sunday 12am-8am Major Responsibilities/Activities: • Remain alert at all times. All shifts are awake shifts. Employee is not permitted to nap or sleep at any time during their working hours., • Individual supportive listening/counseling services to adult shelter residents and conduct crisis intervention as needed., • Conduct group sessions, when needed, to include House Meetings support groups, conflict resolution sessions, etc., • Retain up-to-date case files and progress notes., • Maintain necessary records, statistical information, activity sheets, documentation, logs that are pertinent to the position and to the program to ensure the flow of communication., • Engage in case conferences and case reviews as assigned., • Attend program meetings regularly and initiate and engage in creative programming to benefit shelter residents or staff., • Meet the primary needs of residents during an assigned shift (i.e., token distribution, supplies, etc.), • Meet the needs of working in a 24-hr residential facility (i.e., assist with cleaning, filling supplies, etc.), • Transporting residents in an agency vehicle to their appointments., • Engage in community presentations, if necessary., • Provide administrative duties (making copies, compiling client intake files, etc.) as needed., • Provide legal and social services advocacy for shelter residents., • Provide coverage for the crisis telephone hotline., • Remain cognizant about any physical plant emergencies that must be rectified or security breaches that must be reported., • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Participates and contributes to program Quality Improvement process., • Promote the empowerment of all people as defined by the Social Work profession and Domestic Violence Movement, adhering to the principles of trauma-informed care, • Perform other related duties deemed necessary by program coordinator., • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy., • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services., • Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers. Minimum Requirements: • Bachelor of Social Work degree (BSW) or any related field; or Associates Degree with experienced required., • Must have a Valid NYS Driver’s License and continued automobile insurance., • Be able to function as a member of a team., • Work within a busy, fast-paced office setting, • Abide by a smoke-free work environment., • Work a variety of shifts on a rotating basis to include evenings, weekends and holidays., • Bi-lingual skills (English/Spanish) appreciated., • Prior domestic violence experience or prior experience working with victims of trauma appreciated., • CPR or nursing skills appreciated., • Familiarity with or clinical training in the areas of mental health and substance abuse appreciated. Competitive Pay Rate of $20 per hour Essential Physical Requirements: • Frequently move about inside and outside the office in reaction to situations and duties., • Frequently communicate accurate information with coworkers, clients and children who will use the agency services., • Frequently operate a computer and other office machinery, such as a calculator, copy machine, printer and phone system., • Must be able to access multi-level buildings and travel to sites within the community. Essential Mental Requirements: • Must be able to understand the written and spoken word and respond effectively during the majority of time spent on the job., • Must be able to learn and comprehend basic instructions and orientation to job., • Must be able to multi-task on a frequent basis., • Frequently participate and coordinate with others regarding work situations and decisions., • Frequently interact appropriately and diplomatically with varied stakeholders such as volunteers, staff members, visitors, referral sources, etc. Child and Family Services is an Equal Opportunity Employer: Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Position Summary The Licensed Practical Nurse (LPN) - Admissions Coordinator, Post Acute provides daily onsite support at assigned hospital(s) to screen, evaluate, and coordinate appropriate post-acute admissions on a full-time basis. This role serves as a clinical liaison between hospital teams and network post-acute facilities, ensuring safe, timely, and clinically appropriate transitions of care on a full-time basis. Location: Buffalo, NY Duties and Responsibilities (including but not limited to): • Review and evaluate incoming referrals for sub-acute rehab, and long-term care placement via all platforms, EPIC, CarePort, Email/Community., • Conduct comprehensive clinical screening and evaluation of patients for long-term care and subacute admissions to ensure appropriate level-of-care placement., • Complete and coordinate all admission requirements, including clinical documentation, financial applications, insurance verification, and required authorizations, ensuring accuracy and compliance., • Prepare and submit complete admission packets, consulting with and obtaining approvals from the Director of Strategic Programming and the Lead Post-Acute Coordinator, as required., • Serve as contact for post-acute referral inquiries from GLIN community practices, hospitals, and care teams., • Maintain and update the referral and screening platform in alignment with organizational standards and operational workflows., • Complete admission screens in a timely, efficient, and clinically appropriate manner to support patient flow and throughput., • Review daily bed census reports and proactively coordinate placements to fill facility openings., • Apply sound clinical judgment and problem-solving skills to determine appropriate placement and escalate complex cases as needed., • Effectively communicate, assist, and collaborate with interdisciplinary teams, including hospital case management, social work, nursing, finance, and facility leadership., • Build and maintain strong working relationships with hospital partners, discharge planners, and facility staff to support seamless transitions of care., • Ensure compliance with organizational policies, payer requirements, and regulatory standards throughout the admissions process., • Participate in continuous improvement efforts to enhance admission efficiency, turnaround times, and patient experience., • Function as a mobile role, traveling between facilities as needed to support screening, admissions coordination, and relationship management. Qualifications or Education, Training, and Experience • Licensed Practical Nurse (LPN) certification required., • 1-3 Years of experience in long-term care, admissions, case management, or hospital discharge planning required., • 5+ Years of strong clinical assessment and critical thinking skills required., • 1-2 years in a business office with SNF/Medicaid Application experience preferred., • 1-2 years with experience in admissions screening and long-term care prefrerred., • 1-2 years of being proficient in Microsoft Office Suite and Point Click Care, Epic preferred., • Valid NYS Driver's License is required upon hire., • SCREEN certified is preferred upon hire. Knowledge, Skills, and Abilities: • Problem-solving, • Patient/Customer Service, • Interpersonal, • Oral Communication, • Teamwork, • Written Communication, • Motivation, • Quantity - meets productivity standards. We offer an outstanding benefits package including health, dental, 401K, vacation, and PTO, as well as a great working environment. Pay range $25-$27 per hour The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within job’s compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads New York in provider and patient satisfaction. Great Lakes Integrated Network (GLIN) values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feels welcomed and engaged. Great Lakes Integrated Network is an Equal Opportunity Employer

Job Description Position Summary: The Miiwrap Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: • Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model, • Utilizes a strengths-based family driven approach to services, • Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from, • Conducts assessments throughout duration of the case, • Provides education, care coordination, and community linkages as appropriate, • Conducts face to face contacts with families (in home and community), • Must be willing and able to travel through all of Erie County, • Conducts Team meetings each month, • Participates in trainings required by stakeholders and agency, • Miiwrap credentialling is required, • Will receive evidence based training to support the practice, • Supervisors will credential all staff in Miiwrap, • Maintains timely and accurate documentation in two systems, • Other duties as deemed appropriate Competencies: • Solid writing and verbal communication skills, • Strong engagement skills and ability to engage with diverse populations, • Adaptability when working with families and prioritization of tasks, • Flexibility related to scheduling (nontraditional work hours), • Mandatory knowledge with computer applications (i.e. Word, Excel, Outlook, Edge), • Familiarity with Fidelity EHR and Connections are a plus, • Bi-lingual ability is a plus, • Motivational Interviewing skills are a plus Minimum Requirements: • Bachelor’s Degree or Master’s Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families., • Valid NYS Driver’s License and adequate auto insurance, • Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. Hours: Flexible schedule based on clients' needs. Competitive Pay Range of $48,000- $52,500 annually based on experience and qualifications CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job DescriptionSalary: $20-$28/ Hour Experienced Dental Assistant Concierge Dental Group If you're an experienced dental assistant in Western New York, you have options. You're getting offers from corporate offices, small private practices, and specialists. So why read this one? Concierge Dental Group is owner-operated, multi-location, and intentional about how it builds its clinical teams. Our assistants are part of real dentistry not assembly-line cleanings and basic restorative work. We do implants. We do surgical cases. We do treatment planning that actually gets implemented. If that's the kind of dentistry you want to assist with, we'd like to meet you. We're a five-location practice in Western New York: Clarence, North Buffalo, Orchard Park, West Seneca, and Williamsville. We're hiring an Experienced Dental Assistant at our North Buffalo office. What working here actually looks like: A full case mix: restorative, surgical, implants (all stages), prosthetic the dentistry that actually challenges your skills. Digital workflow throughout intraoral cameras, digital radiology, current charting software. Doctors who treat you like a clinical professional, not a pair of hands. Schedule flexibility across five locations if you want it cover a sister office, cross-train, work close to home. Real continuing education support, mentorship from long-tenured colleagues, and growth paths into lead assistant, treatment coordinator, or office leadership roles for the right people. What we need from you: 1+ years of clinical dental assisting experience. Comfortable with restorative, endodontic, and implant procedures. Radiology certification preferred. Strong communication and the ability to anticipate what the provider needs. A team-first, patient-focused mindset. Compensation and benefits: $20$25 per hour depending on experience. Comprehensive health, dental, vision, and 401(k). Paid time off and continuing education support. A schedule and a team that actually let you use your PTO. The honest part: We're a growing five-location group, and we're intentionally building one cohesive team across all of our offices. In the past year we brought in dedicated executive leadership focused specifically on team development, communication, and how our offices work together. We're not done. We're still building. If you want to be part of building something rather than arriving somewhere already finished, we'd like to meet you. The smile for me; just dial 3.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Initial Services Coordinator is responsible for supporting the operations and service delivery of the Program of initial Resettlement program. This role assists with day-to-day case management functions, including the provision of core PIR services and ensuring compliance with program policies and guidelines. Responsibilities include accurate data entry into CMS and IRIS systems, maintaining proper financial documentation, tracking expenses for each PIR case, and ensuring that case notes are complete, timely, and accurately recorded. The Initial Services Coordinator also ensures that all required core services are delivered on time and that program records and files are thoroughly documented and maintained. The Initial Services Coordinator collaborates closely with the Senior Social Services Manager and PIR caseworkers to ensure ongoing program compliance with key stakeholders, including HIAS and the Office of Refugee Resettlement (ORR). This role is responsible for supporting timely reporting, maintaining proper documentation, and promoting responsible stewardship of organizational and program resources. The position requires strong attention to detail, excellent organizational skills, and a demonstrated commitment to serving vulnerable populations. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Administrative Support • Support program operations and service delivery by assisting with day-to-day PIR activities and coordination of case management services, while maintaining a limited PIR caseload., • Maintain and strengthen partnerships with key stakeholders, including healthcare providers and community organizations, to support client access to services and advocate for client needs., • Assist in building community awareness of JFS services through outreach efforts and collaboration with leadership on program promotion strategies., • Provide guidance and support to caseworkers, interns, and volunteers as needed, including onboarding and training related to PIR services and compliance requirements., • Prepare and submit program reports to funders in accordance with contract requirements and established timelines., • Maintain and support systems for case tracking, data entry (CMS and IRIS), and program documentation to ensure accuracy, compliance, and quality improvement., • Collaborate with other agency programs to coordinate services and address client needs holistically., • Work closely with the Senior Social Services Manager and leadership team to implement policies and procedures that ensure compliance with HIAS and Office of Refugee Resettlement (ORR) program requirements., • Attend departmental, partner, and agency meetings as required to support program coordination and communication., • Monitor and report on program activities, service outcomes, and emerging client needs to agency leadership. Education and Experience: • Minimum of a Bachelor’s degree required; Master of Social Work (MSW) or related advanced degree preferred., • Experience providing direct services to vulnerable populations, particularly in the areas of housing, resettlement, and stabilization services., • Demonstrated experience connecting clients to a broad range of essential, community-based services, including healthcare, public benefits, employment, and social supports., • Supervisory experience preferred, including experience supporting, training, or overseeing staff, interns, or volunteers in a human services or social services setting. Knowledge, Skills & Abilities: • Ability to provide culturally responsive and trauma-informed case management to diverse populations., • Strong communication skills, including the ability to effectively engage with clients, community partners, and the general public., • Excellent time management and organizational skills, with the ability to manage multiple priorities and meet deadlines., • Working knowledge of community resources and support services for vulnerable populations, including refugees and newcomers., • Proficiency in computer applications, including Microsoft Outlook, Word, and Excel, as well as experience with case management systems (e.g., CMS and IRIS preferred)., • Demonstrated sensitivity and commitment to working with individuals from diverse cultural, linguistic, and socio-economic backgrounds., • Supervisory experience preferred, including the ability to support, train, and provide guidance to staff, interns, or volunteers in a human services setting., • Bilingual or multilingual candidates are strongly encouraged to apply. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and occasionally in the community as needed., • Must have access to a reliable vehicle and possess a valid, clean driver’s license and be sufficiently self-insured., • Flexible hours including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Frequency of travel: Frequent travel is required for appointments, meetings, and trainings; locations may be across WNY., • Physical activities and efforts required working in an office environment and the ability to move small furniture in preparation of an apartment. This may include making beds, arranging household items, and helping move client luggage., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment. COMPENSATION & BENEFITS • Competitive salary of $27 - 29 per hour, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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