3MD Inc.
Hardware and Inventory Technician
23 hours ago
Redmond
Job Description Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Hardware and Inventory Technician is responsible for maintaining inventory part levels, transporting equipment between customer sites, and warehousing facilities, diagnosing, and repairing hardware, imaging, and prepping computer equipment for deployment, and helping deploy and provide end-user support. The Hardware and Inventory Technician will be operating a company delivery truck, as well as loading and unloading, and working along with Desktop Support Technicians in the field. Essential Functions: • Inventory hardware including sorting, unboxing, scanning into tracking and asset management systems, • Troubleshoot, diagnose, and repair IT equipment including computers, monitors, and other peripherals, • Submit for warranty services as needed, • Image, configure and install applications as needed for hardware deployment preparation, • Maintain IT hardware part levels at various stock rooms across multiple business sites in the greater Seattle area, • Work directly with other IT technicians, build relationships and provide excellent customer service, • Follow delivery driving routes and time schedules, • Load the truck in an efficient manner, • Transport equipment between customer sites and warehousing facilities, • Operate foot and hand controls for commercial vehicles, • Perform warehouse duties and tasks assigned, • Operate commercial vehicle in compliance with local, state, and federal laws, • Ensures Accountability, • Tech Savvy, • Communicates Effectively, • Values Differences, • Customer Focus, • Resourcefulness, • Drives Results, • Plans and Prioritizes, • Decision Quality This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: • High School Diploma or equivalent, • High proficiency with Microsoft Office applications (Outlook, Excel, Word, Teams, PowerPoint), • Must be able to climb in and out of the delivery cab to accommodate customer deliveries, • Valid, active Driver’s License, • Clean Motor Vehicle Record with no traffic violation, • Ability to load and unload heavy items up to 70 lbs., • Must pass DOT physical, criminal check, and drug screen, • Excellent customer service, • Excellent organizational and time management skills, • Strong sense of urgency, • Ability to exercise independent judgment and act on it, • Ability to manage multiple tasks at once, • Comfortable working in a constantly changing environment while maintaining relationships with many different personalities at varying organizational levels, • Excellent listening, interpersonal, written, and oral communication skills, • Keen attention to detail with demonstrated organization skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks while under pressure, • Experience working in a team-oriented, collaborative environment 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.