Senior Service Technician
22 days ago
Kenvil
Job Description Join Our Expert Team and Advance Your Pool Service Career! Bona Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you! Position Summary: As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service. Key Responsibilities: • Independently perform all pool maintenance, repair, and troubleshooting tasks., • Lead and mentor team members, providing training and feedback., • Ensure company vehicles and tools are organized, neat, and presentable., • Maintain consistent communication with supervisors, office staff, and clients., • Accurately complete all necessary paperwork, job notes, and reports., • Provide professional and knowledgeable recommendations to clients., • Monitor and promote adherence to company core values and policies., • Report any unexpected problems or repairs to supervisors promptly., • Ensure clear and respectful communication with team members and clients., • Attend ongoing training and educational workshops to maintain technical knowledge., • Leak detection diagnosis and repair (pressure testing), • Installation and programming of all major VSP pump manufacturers, • Advanced troubleshooting of automation systems (relays, switches, sensors, remotes), • Identification of various pool builder designs, • Dive-in repairs and in-floor cleaning system maintenance, • Expertise in vanishing edge and complex pool system management, • A-B measuring for new or replacement safety covers, • Skimmer replacements (vinyl and concrete), • Repair of leaking return fittings and pipe systems, • Measuring and replacing vinyl liners, • Minimum 2 years of experience as a Lead Service Technician, • Certified Pool Operator (CPO) Certification required, • Strong leadership, communication, and problem-solving skills, • Highly motivated with strong attention to detail and a customer-first mindset, • Ability to lift at least 50 lbs regularly, • Comfortable working outdoors in various weather conditions, • Able to stand, walk, and work on feet for extended periods, • Ability to distinguish colors (for water testing purposes), • Competitive compensation based on experience, • Ongoing training and career development opportunities, • Positive, supportive, and team-oriented work environment Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance