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We are seeking a motivated Sales Representative to join our Ethnic food industry team. The ideal candidate will be responsible for driving sales and revenue growth through effective territory management and business development strategies, promote new products & provide excellent customer service and long lasting relationships with customers. Responsibilities - Develop and maintain strong relationships with customers to drive sales - Manage and analyze sales data to identify opportunities within the territory - Implement effective sales strategies to meet and exceed sales targets - Collaborate with the sales team to ensure customer satisfaction - Utilize both inside and outside sales techniques to maximize revenue - Qualifications - Proven experience in territory management and territory sales - Strong business development skills with a focus on customer acquisition - Excellent communication and negotiation skills - Hindi or Nepali a must - Knowledge of Indian/Nepali food and utensil products is a must - Previous experience in retail, technology, or related industries is preferred - Must demonstrate excellent customer service and communication skills - Must be highly proficient in Excel - QuickBooks knowledge is a plus - Display strong sense of urgency to meet deadlines - Must be organized & detail oriented - Time management and auto discipline are required - Job Type: Full-time - Pay: $65,000.00 per year - Benefits: - Paid training - Travel reimbursement - Work from home - Schedule: - Day shift - Monday to Friday - Rotating weekends - Experience: - Microsoft Excel: 1 year (Required) - Territory sales: 1 year (Required) - Negotiation: 1 year (Required) - Language: - Hindi (Required) - Job Type: Full-time - Pay: From $65,000.00 per year - Benefits: - Paid training - Travel reimbursement - Work from home - Education: - Bachelor's (Preferred) - Experience: - Sales Experience: 1 year (Preferred) - Language: - Hindi (Required) - English (Required) - Nepali (Required) - License/Certification: - Driver's License (Required) - Work Location: Office, On the road, From home
Summary Description: NextWave Academy is seeking an Academic Coordinator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in business or academic administration with some experience in customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City. Responsibilities: The Academic Coordinator will: - Oversee daily Academy activities regarding training events, course assignments, course execution, and course processing - Maintains instructor records & credentials - Assigns instructors to course deliveries and ensures instructors have access to Academy accounts, materials, and forms, and facilitates instructor invoicing - Supports students throughout their academic and career journeys to drive student achievement and retention - Interface with students, employers, and clients via phone/email to ensure training needs are being met and training records delivered - Maintains course records to meet regulatory and compliance requirements - Acts as point of contact for NYC Department of Buildings with regards to course submissions, changes, and cancellations, and periodic audits - Administrator for Academy databases and systems - Evaluate current curriculum materials and resources Ideal Candidate Qualities: - English-Spanish language - Microsoft Office Suite / Google Work Suite - Strong written and verbal communication skills - Attention to detail - Excellent organizational skills - Ability to schedule, facilitate, and problem solve - Strong customer service Nice to Have: - Experience working with: Databases and/or data management systems Work management tools and applications Video conferencing tools - Experience in the fields of occupational health and safety, construction, or the skilled trades - Experience working with NYC or other governmental departments, agencies, or services Job Type: Full-time, in office role
We are seeking a Sales Representative with a proven track record in the diamonds and jewelry industry. The ideal candidate will have hands-on experience in selling both certified and non-certified diamonds and a strong understanding of lab-grown diamonds. This individual should possess excellent sales skills and product knowledge, along with the ability to foster relationships with clients, ensuring the growth and success of our business. Key Responsibilities: Actively engage with customers to understand their needs and provide expert guidance on diamonds, lab-grown diamonds, and jewelry. Sell a wide range of certified and non-certified diamonds, as well as finished jewelry pieces, to retail stores, distributors, and other wholesalers. Build and maintain strong relationships with new and existing clients, offering personalized support and follow-up. Meet and exceed sales targets by generating new leads and identifying new business opportunities. Assist clients in selecting the perfect diamonds or jewelry pieces that align with their requirements and preferences. Stay up to date with industry trends, including market prices, diamond certification, and customer preferences. Handle pricing negotiations, quotations, and manage orders with attention to detail. Qualifications & Experience: Minimum 2-3 years of sales experience in the diamonds and jewelry industry Experience in working with both certified, non-certified diamonds and Jewelry. Proven ability to achieve and exceed sales targets. Excellent communication and interpersonal skills, with a strong customer service orientation. Ability to work independently, as well as part of a dynamic sales team. GIA certification or similar qualifications in diamonds would be an advantage. Job Type: Full-time Pay: From $40,000.00 per year Benefits: Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Ability to Commute: New York, NY 10036 (Required) Work Location: In person
As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.
Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"
_Job Summary:_ - Lead the bar team to deliver exceptional service and craft high-quality drinks - Manage bar operations, inventory, and staff to drive sales and efficiency - Develop and execute drink menus, promotions, and events to enhance customer experience _Key Responsibilities:_ - Supervise and train bartenders, barbacks, and support staff - Manage bar inventory, ordering supplies, and controlling waste - Develop and implement drink menus, specials, and promotions - Maintain high standards of quality, presentation, and consistency - Ensure excellent customer service, handling feedback and complaints - Manage cash handling, credit card transactions, and tip distribution - Maintain a clean, organized, and safe bar environment - Collaborate with the restaurant team to enhance overall customer experience - Monitor and control labor costs, inventory, and expenses - Stay up-to-date with industry trends, techniques, and products _Requirements:_ - 2+ years of bartending experience, with 1+ year in a lead or supervisory role - In-depth knowledge of spirits, cocktails, and mixology - Excellent leadership, communication, and teamwork skills - Ability to work under pressure, multitasking with accuracy and efficiency - Basic math skills, with accuracy handling cash and operating a POS system - Availability to work flexible hours, including evenings, weekends, and holidays .
Overview We are seeking a dedicated Retail Key Holder to join our team. The ideal candidate will have a passion for retail, exceptional leadership skills, and a strong understanding of sales and inventory management. Responsibilities - Assist the Store Manager in daily operations and overall performance of the store - Supervise and train retail staff to ensure excellent customer service - Oversee inventory control, receiving, and managing stock levels - Manage cash register operations and ensure accuracy in transactions - Handle customer inquiries and resolve any issues promptly Skills - Proficiency in sales management and retail math - Experience with inventory management and control - Strong understanding of POS systems and cash register operations - Ability to lead shifts effectively and manage a team - Knowledge store operations is a plus If you are a dynamic individual with a passion for retail, possess excellent leadership skills, and thrive in a fast-paced environment, we invite you to apply for the Retail Key Holder position. Job Type: Full-time Pay: $23.00 per hour Ability to Commute: New York, NY 10013 (Required) Work Location: In person
Load Planning and Assignment: Review load boards and transportation management systems to identify available loads. Match loads with suitable drivers based on factors such as equipment type, location, and driver preferences. Driver Communication: Maintain open and effective communication with drivers regarding load assignments, pick-up and delivery times, routes, and any relevant updates. Shipment Tracking: Monitor shipment progress using GPS tracking systems and other tools. Proactively address any delays or issues that may impact delivery timelines. Customer Service: Provide excellent customer service to shippers and consignees by addressing inquiries, resolving issues, and providing shipment updates. Documentation: Prepare and maintain accurate shipping documents, including bills of lading, manifests, and delivery receipts. Rate Negotiation: Negotiate freight rates with carriers and shippers to ensure profitability. Problem Resolution: Identify and resolve issues that may arise during the transportation process, such as equipment breakdowns, traffic congestion, or weather-related delays. Compliance: Ensure compliance with all federal, state, and local regulations pertaining to transportation. Qualifications: High school diploma or equivalent Previous experience in transportation or logistics preferred Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in transportation management software and systems Ability to work under pressure and meet deadlines Physical Demands: Ability to sit for extended periods of time Ability to use computer and phone systems Ability to communicate effectively in person and over the phone Work Environment: Office environment with moderate noise levels Potential for extended work hours, including weekends and holidays
What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: - Barista Job Responsibilities and Duties - Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers - Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc.) - Accurately take customer orders including all preferences - Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow - Make product recommendations, highlight various brewing methods and upsell other menu items - Receive and take payments (cash, card, mobile) - Provide and package menu items for either on premise consumption or take-out - Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution - Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary - Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean - Follow all health and safety guidelines and procedures - Provide customer feedback and response to new menu items to store management - Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items Barista Job Requirements - Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience - Positive, customer-friendly attitude with strong interpersonal communication skills - Obsessed with product quality and delivering outstanding customer service - Self-motivated and trustworthy, able to work with minimal supervision - Strong client-facing, interpersonal communication skills - Team player; always open to helping colleagues - Strong attention to detail - Ability to meet regular, consistent and punctual attendance schedules - Flexibility to work different shifts as needed - High school diploma or bachelor degree - Fluent in English. - Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies - Follow all the rolls and policies of the coffee shop - Familiarity with coffee brewing and tea preparation equipment preferred - Prior barista or related training a plus - Positive prior work experience references
L’Appartement Hair Boudoir is a hair salon set in the highest traditions of French beauty and style. We are seeking experienced and personable front desk receptionist! Candidate must be professional with excellent verbal and written interpersonal skills, and must be able to work flexible hours, including weekends. Proficiency with computers is required and previous salon experience is a plus. Must be a team player, able to multi-task, pays attention to detail, enthusiastic, and has excellent customer service skills. Duties: - Greet clients warmly and assist them to the designated station - Assist colorist and stylist with blow-dry or color such as highlights or balayage - Serve beverages to clients, such as tea, water or cappuccino - Shampoo clients, Rinse color, apply Gloss or Deep Treatments - Assist stylists with client needs and product recommendations Qualifications: - Experience in a Salon atmosphere - Strong organizational skills to manage appointments effectively - Ability to upsell products and services to clients Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 25 – 35 per week Benefits: Employee discount Flexible schedule Shift: 8 hour shift Day shift Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Heart to Heart Home Care is seeking a weekend coordinator to join our quickly growing team! The coordinator schedule does require you to be in office Saturday and Sunday in our Bronx location. Description: As a weekend coordinator you will be responsible for answering and documenting any issues, inquiries and/or schedule changes that occur during the weekend for our Brooklyn branch. The coordinator is responsible for managing incoming Brooklyn branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills. Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Part-Time Schedule type: (Saturday & Sunday/8:00am - 4:30pm)
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory. Responsibilities - Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners - Type in data provided directly from customers - Create spreadsheets with large numbers of figures without mistakes - Verify data by comparing it to source documents - Update existing data - Retrieve data from the database or electronic files as requested - Perform regular backups to ensure data preservation Sort and organize paperwork after entering data to ensure it is not lost Requirements and skills - Proven experience as data entry clerk - Fast typing skills; Knowledge of touch typing system is strongly preferred - Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.) - Working knowledge of office equipment and computer hardware and peripheral devices - Basic understanding of databases - Good command of English both oral and written and customer service skills - Great attention to detail - High school degree or equivalent
Heart to Heart Home Care is looking for friendly and outgoing individuals with the ability to market within the Manhattan, Queens and Brooklyn boroughs that can distribute information about our high-quality Homecare & CDPAP Services. Responsibilities: Distribute flyers outdoors, table market, door to door canvassing and hand out other products which include promotional information of agency. Interact and engage within the community professionally to obtain potential clients. Participate in community events and presentations with team. Demonstrate daily communication with supervisor. Ability to create a book of business with food pantries, clinics, senior centers & other targeted sites. Job Schedule: Monday through Friday (9:00am to 5:30pm) Qualifications: Must be a bilingual speaker. Demonstrates great customer service skills. Outstanding personality, attendance and punctuality. Excellent communication skills. Comfortable interacting with potential clients daily. Must be able to travel to following boroughs: Manhattan, Queens and Brooklyn. Be able to work outdoors during ALL weather conditions. Benefits: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time
L’Appartement Hair Boudoir is a hair salon set in the highest traditions of French beauty and style. We are seeking experienced and personable front desk receptionist! Candidate must be professional with excellent verbal and written interpersonal skills, and must be able to work flexible hours, including weekends. Proficiency with computers is required and previous salon experience is a plus. Must be a team player, able to multi-task, pays attention to detail, enthusiastic, and has excellent customer service skills. Duties: - Greet clients warmly and assist them with check-ins and check-outs - Schedule appointments and manage the salon's booking system - Answer phone calls, emails, and inquiries promptly and professionally - Shampoo clients, Rinse color, apply Gloss or Deep Treatments - Process payments cash or card payments - Assist stylists with client needs and product recommendations Qualifications: - Experience in a Salon atmosphere - Strong organizational skills to manage appointments effectively - Proficiency in retail math and basic math for processing transactions - Ability to upsell products and services to clients - Excellent phone etiquette and communication skills in English; bilingual proficiency is a bonus - COSMETOLOGY LISCENSE IS A BONUS If you are passionate about the beauty industry, possess exceptional customer service skills, and thrive in a fast-paced environment, we invite you to apply for the Salon Receptionist position with us. Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 25 – 35 per week Benefits: Employee discount Flexible schedule Shift: 8 hour shift Day shift Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive
Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor
Heart to Heart Home Care is seeking for an exceptional customer service professional who is enthusiastic and motivated to join our Quality Control Coordination/Personnel team! Job Description: The Quality Control department oversees complaints and claims received by our customers, as well investigate and review each communication the department receives, to be able to find resolution. The department is responsible for maintaining accurate records. Responsibility: Must be fluent in Spanish Excellent customer service Great communication, writing, and grammar skills Ability to identify and resolve arising issues Ability to investigate, track and document all received complaints to ensure timely follow up Exceptional attention to detail and customer service skills HHA Exchange experience a + but not required! What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time
We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful. Receptionist Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Receptionist Requirements: Associate’s or bachelor’s degree in a related field. Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required. Preffered Language: English Spanish,Mandarin and Cantonese is a PLUS. *Partime and Fulltime*
Heart to Heart Home Care is looking for a Payroll/Billing Representative for our Corporate office. The Payroll/Billing Representative performs a wide range of clerical functions and administrative duties. Specifically related duties are to process duty sheets that include, but not limited to areas such as filing, answering telephones, and assisting the payroll supervisor as needed. Responsibilities: Timely processing of duty sheet as well as reviewing for corrections. Process and maintain W-4 tax date and changes in personal data. Process Direct Deposit Forms. Review and process sick leave request. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned by Supervisor. Requirements: Provide excellent customer service by answering and routing phone calls. Must be bilingual in Spanish Must be knowledgeable of excel Good attitude Punctual Team player What we offer: **Supportive management team **Paid orientation and training **Monthly lunches **Daily Snacks **Yearly Bonuses **Team building outings Job Type: Full-time
Responsibilities: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals. Directing customers to merchandise within the store. Increasing in store sales. Superior product knowledge. Maintaining an orderly appearance throughout the sales floor. Introducing promotions and opportunities to customers. Cross-selling products to increase purchase amounts.
Heart to Heart Home Care is seeking experienced sales representatives with a competitive drive to meet business targets and deadlines. Responsibilities: Clearly communicate the benefits of our company's services to potential clients. Negotiate contracts and pricing with clients to maximize profitability. Provide excellent customer service and support throughout the sales process. Develop and implement sales strategies to meet or exceed sales targets. Build and maintain strong relationships with new and existing clients. Qualifications: Prior experience in sales. Excellent interpersonal communication skills. Self-motivated with a results-driven approach.. Bilingualism is a plus! (Not required). Must be able to travel to all boroughs. Be able to work outdoors during ALL weather conditions. Benefits: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time
Buckler Pharmacy is a brand new pharmacy committed to providing exceptional patient care and building lasting relationships within our community. We are searching for a dedicated and passionate Staff Pharmacist to join our growing team! In this role, you will: - Accurately dispense medications and provide friendly, knowledgeable customer service. - Collaborate with the Pharmacy Manager to ensure smooth daily operations. - Maintain accurate patient records in compliance with all legal and ethical standards. - Contribute to a positive and supportive work environment. This is an excellent opportunity for a pharmacist who thrives in a fast-paced environment and enjoys being part of a close-knit team. To be considered, you must have: - A valid pharmacist license in New York - Excellent communication and interpersonal skills. - Strong attention to detail and commitment to accuracy. - A passion for providing outstanding patient care. We look forward to hearing from you! Job Types: Full-time, Contract Pay: $40.00 - $50.00 per hour Expected hours: 40 per week Experience: Pharmacy residency: 1 year (Preferred) License/Certification: Registered Pharmacist (Required) Licensed Pharmacist (Required) Ability to Commute: Brooklyn, NY 11221 (Required)
Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Job Type: Full-time