Customer Service jobs in Doral, Florida - Page 3Create job alerts

Job DescriptionDescriptionAre you looking for a rewarding client service job in a veterinary hospital where you can make a real difference for pets and their families? Doral Centre Animal Hospital, a leading hybrid veterinary clinic in Doral, FL, is seeking a Full-Time Client Service Representative (CSR) to join our team of compassionate professionals. This role is perfect for candidates with previous veterinary receptionist or vet clinic front desk experience who want to work in a collaborative and compassionate environment. What Makes This Role Unique? As a Client Service Representative (CSR), you are the first point of contact for pet owners. You’ll help coordinate care, schedule appointments, answer phones, and guide clients through their visits. You’ll also support our hospital pharmacyin filling and dispensing prescriptions under the direct supervision of licensed veterinarians. Key Responsibilities: Client Service & Front Desk: • Greet clients and patients warmly in a professional, friendly manner, • Answer phones, schedule appointments, and manage client communications, • Maintain accurate electronic medical records using veterinary practice software, • Explain treatment plans, billing, and services clearly and compassionately, • Provide emotional support to clients during both routine and emergency visits, • Handle client check-in and check-out, invoicing, and payment processing Hospital Pharmacy & Prescription Support:, • Assist in processing and preparing prescriptions under the supervision of a licensed veterinarian (DVM), • Accurately label, fill, and dispense medications following all safety protocols, • Maintain proper documentation, inventory, and storage of medications, • Communicate medication instructions as directed by the veterinarian, • Minimum 2 years experience in a veterinary clinic, animal hospital, or medical office setting, • Prior work as a veterinary receptionist, client care coordinator, or front desk associate, • Excellent verbal and written communication skills, • Calm, compassionate demeanor with strong emotional intelligence, • Bilingual (English and Spanish) preferred, • Familiarity with veterinary software (e.g., Cornerstone, AVImark, ezyVet), • Knowledge of veterinary medical terminology and pet care procedures, • Competitive Pay: Hourly rate based on experience and qualifications., • Paid Time Off: PTO policy to support work-life balance., • Parental Leave: Supportive parental leave options for new parents., • Veterinary Discounts: Discounts on services and products for your pets., • Comprehensive Benefits Package: Including health, dental, and retirement plans, along with opportunities for professional development and growth., • Supportive Environment: A collaborative atmosphere that values your contributions and encourages growth in both veterinary knowledge and customer service skills

Job Description Veliz & Associates, P.A. – Coral Gables, FL Do you enjoy connecting with people, guiding them through important decisions, and making them feel cared for every step of the way? Are you experienced in a law firm setting and looking for a client-facing role with room to grow? Veliz & Associates, a boutique estate planning and probate firm in Coral Gables, FL, is hiring a Client Relations Specialist. In this role, you’ll be the first point of contact for potential clients, deliver a concierge-level experience, and support the firm’s growth through client relationship management and marketing initiatives. This position is perfect for someone with prior law firm experience (such as a paralegal, intake, or client services role) who wants to move into a client relations position with long-term career potential. Compensation $70,000 – $80,000 annually, plus performance incentives Compensation: $70,000 - $80,000 yearly Responsibilities: • Serve as the first point of contact for potential estate planning and probate clients, • Provide a warm, professional, concierge-level experience during all interactions, • Guide prospective clients through initial consultations and assist with onboarding, • Maintain relationships with referral partners and past clients, • Support marketing efforts, including communications, events, referral outreach, and client development projects, • Keep accurate client records and provide monthly reports to the founding attorney, • Contribute to firm growth by strengthening client engagement and satisfactionQualifications:, • Minimum of two years’ experience in a law firm setting (intake, paralegal, client services, or administrative support), • Fluent in Spanish (required), • Strong interpersonal and communication skills with the ability to connect with diverse clients, • Reliable, adaptable, detail-oriented, and highly organized, • Familiarity with Microsoft Office (Outlook, Word, Excel) preferred, • Experience with Clio Manage and Clio Grow is a plus, • Background in estate planning, probate, or related practice areas is a plusAbout Company Why Join Us? For 35+ years, Veliz & Associates, P.A., has protected family legacies with care and integrity. Our concierge service has earned us a trusted reputation in the Miami-Dade area, and that same commitment extends to our team. Led by Ana Veliz, founder and attorney, we foster a professional, supportive, and close-knit environment where your work is valued and your growth is encouraged. We provide mentorship, training, and career advancement. If you’re ready to build on your career with a respected, client-focused firm, we’d love to have you on board. What We Offer: • Competitive salary commensurate with experience plus performance incentives., • Strong potential for long-term career growth, • Autonomy in practice and a challenging work environment., • Two weeks of paid vacation annually, • Paid legal holidays, • Health insurance, • Quarterly office luncheons, • Annual performance reviews with potential salary increases

Job Description What you’ll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. • Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience., • Address customer inquiries, concerns, and complaints professionally and promptly., • Provide detailed information on car wash services, memberships, and promotions., • Educate customers about the benefits of various service options and upsell where appropriate., • Achieve sales targets and contribute to the overall revenue goals of the car wash., • Ensure a clean, safe, and welcoming environment for customers., • Assist with the daily operation of the car wash, including managing transactions and handling card payments., • Perform routine maintenance checks and ensure equipment is functioning correctly., • Collaborate with team members to ensure efficient operations and high service standards., • Build and maintain strong relationships with customers to encourage repeat business., • Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively., • Follow up with customers as needed to resolve issues or address concerns., • Work collaboratively with team members to ensure high service standards and efficient operations., • Contribute to a positive team environment and support colleagues in achieving common goals., • Full Service (If applicable), • Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies., • Maintain an organized and efficient cashier area, • Strong interpersonal and communication skills, with the ability to engage and build rapport with customers., • Proven ability to meet or exceed sales goals and drive customer satisfaction., • Excellent problem-solving skills and the ability to handle customer complaints with professionalism., • Detail-oriented with a strong commitment to providing exceptional service., • Ability to work flexible hours, including evenings, weekends, and holidays., • Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: • Full Comprehensive Benefits, • 401K Retirement Savings Plan with a 4% Match! FREE Money!!, • On-the-Job Training and Career GROWTH, • Pet Insurance, • Work-Life Balance, • Mental Health Days, • Paid Time Off, • Maternity Leave, • Paternity Leave, • Tuition Reimbursement, • Neurodivergent Hiring Program Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started. At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an equal opportunity employer

Job Description Position Overview:Join our dynamic team as a Customer Service Representative in our Optical Laboratory. We're seeking a dedicated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to our customers. If you're detail-oriented, fluent in both English and Spanish, and have a knack for problem-solving, we want to hear from you! Responsibilities: • Process prescription orders accurately and efficiently., • Handle incoming calls and inquiries from customers., • Assist customers with placing orders and resolving issues., • Basic computer proficiency., • Excellent interpersonal and communication skills., • Strong attention to detail., • Knowledgeable about optical field terminology and practices., • Familiarity with single vision/progressive lenses, lens materials, PD-height-add-prism. Salary: Competitive, negotiable based on experience and qualifications. Join our team and become an integral part of our commitment to providing outstanding service and quality products to our customers. Apply today by submitting your resume and cover letter detailing your relevant experience and why you're the perfect fit for this role. We look forward to meeting you!