Customer Service jobs in Edgewater, Illinois - Page 13Create job alerts

Job DescriptionBenefits: • Competitive Pay, • Professional Development Responsibilities • Answer customer questions via phone, email, and in-person, • Assist clients with new quotes, updating policies, payments, and other services, • Schedule appointments and maintain calendar, • Maintain detailed records of client interactions, • Review audits and/or policies, • Collaborate with colleagues to provide comprehensive customer serviceQualifications, • Knowledge of insurance products, • High school diploma/GED required, Bachelors degree preferred, • Excellent customer service skills, • Highly organized with strong time management skills, • Familiarity with Microsoft Office and other software applications

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Base Pay plus Production Bonus, • Paid Time Off (vacation and personal/sick days), • SIMPLE IRA Retirement, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Looking to hire a customer service representative. Manage customer service relations. Assist in order process for customer accounts.

Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services. We are seeking a motivated and sales-driven Customer Service Repres

Overnight schedule hours are from 10:30 pm to 7am. Previous experience working overnight, third shift or graveyard roles (e.

Background: Prior background in licensing within Non‑Profit, Payroll, Sales Tax Registration, and/or Industry Licensing environments/sectors. Customer Service Representative (Licensing) - Hybrid (USA). Non-Profit/Licensing/Payroll/Sales Tax Reg.

Tricoci University of Beauty Culture is dedicated to fostering excellence in beauty education and providing an enriching experience for both students and clients. Our goal is to empower future beauty professionals with the skills and knowledge needed for success. Schedule and coordinate appointments

Prefer to have prior work experience with Walgreens.

Prefer to have prior work experience with Walgreens.

Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Partner with your Technical Account Manager to devise acc

Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. As an Account Manager on our Select team, your role is to ensure the successful deli

Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Works

The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. Our Auto Club Group Branch Customer Servic

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Rippling is the first way for businesses to manage all of their HR & ITpayroll, benefits, computers, apps, and morein one un

At Four Seasons, we value team members who bring consistency, professionalism, and care to everything they do. Four Seasons is an affirmative action and equal opportunity employer. Four Seasons is committed to providing access, equal opportunity, and reasonable accommodation for individuals with dis

Overnight schedule hours are from 10:30 pm to 7am. Previous experience working overnight, third shift or graveyard roles (e.

Overnight schedule hours are from 10:30 pm to 7am. Previous experience working overnight, third shift or graveyard roles (e.

Overnight schedule hours are from 10:30 pm to 7am. Previous experience working overnight, third shift or graveyard roles (e.

Prefer to have prior work experience with Walgreens.

Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach. Navigate a sales process by building relationships with multiple stakeholders through remote meetings. Partner with your Technical Account Manager to devise acc

Flexible work schedules (when available and dependent upon position) 10 -25 days of paid vacation time annually (10 days for first year of state employment) 12 days of paid sick time annually which carryover year to year 3 paid personal business days per year 13-14 paid holidays per year dependent o

About Marsh McLennan Agency's Midwest Region: MMA Midwest is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. As an Account Manager on our Select team, your role is to ensure

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Proactively engage customers in your book via key lifecycle events: "go live", benefits renewal, executive business reviews,

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. We're looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remo

An accounting firm in Chicago is seeking a Family Office Accounting Manager to lead a team in daily processing, investment activity recording, and financial reporting for high net worth individuals.

Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Schedule: Retail hours, including days, nights, weekends, and special events, are required in this fast-paced work environment. Candidates must be flexible with scheduling, as shifts may vary based on business needs. Pay: $17.50 / hour, with the potential to make $20 / hour with commission and incentives! Rewards for YOU: • Competitive Hourly Pay, • Incentive/Commission Pay, • DailyPay. Get paid daily!, • Tuition Reimbursement, • Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities • Welcome and engage with customers in a warm, friendly manner, • Engage customers while selling and promoting our Unlimited Wash Club, • Safely and efficiently load every vehicle with clear hand signals and a smile, • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, • Maintain all aspects of the site to ensure it runs beautifully Required Skills, • 16 years of age or older, • Must live within a 25-minute commute of Jet Brite location., • Positive attitude

Job DescriptionJob Description We are looking for exceptional people who want to be a part of The Winning Team. Responsibilities includes taking orders, making pizzas and giving the customer exceptional service. You must be energetic, efficient and be willing to work in a fun and fast-paced environment

Job DescriptionBenefits: • Simple IRA with employer match, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Responding promptly to customer inquiries via phone and email., • Providing information about insurance policies, coverage details, and claims processes., • Assisting clients with policy changes, updates, and renewals., • Investigating and resolving customer issues or concerns with empathy and professionalism., • Use a customer-focused, needs-based review process to educate customers about insurance options.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • People-oriented, • Detail oriented, • Proactive in problem-solving, • Able to learn computer functions, • Ability to work in a team environment, • Bilingual Spanish preferred

Job Description Join Our Team as a Cupcake Server at Molly's Cupcakes River East! Location: 419 E. Illinois St., Streeterville, Chicago Do you love interacting with people and spreading joy—one cupcake at a time? Molly's Cupcakes River East is looking for a friendly, and concienstious front of house team member to join our fun-loving and dedicated team. Why You’ll Love Working With Us: At Molly's, we don’t just serve cupcakes—we serve smiles! We believe in creating a welcoming, lively environment for both our team members and customers. If you’re someone who thrives in a fast-paced setting and enjoys working with people, we’d love to meet you! What You’ll Do: • Greet customers with a warm smile and provide exceptional customer service., • Accurately take, fill, and package cupcake and cake orders., • Learn how to frost and decorate cupcakes—yes, we’ll train you!, • Prepare espresso and coffee drinks with care and consistency (barista skills are a big plus!)., • Answer phones and assist with customer inquiries., • Maintain a clean, organized, and welcoming front-of-house environment., • A People Person with a friendly, positive attitude and strong communication skills., • Someone who is reliable, motivated, and thrives in a fast-paced environment., • Ability to follow directions and work collaboratively with a team., • Paid time off (PTO), • Part-time or potential full-time opportunities., • A supportive, upbeat team environment., • Hands-on training in cupcake decorating and barista skills., • Employee discounts on our delicious cupcakes and coffee. We can’t wait to meet you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casually license. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Base Pay plus Production Bonus, • Paid Time Off (vacation and personal/sick days), • SIMPLE IRA Retirement, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Bilingual - Spanish required, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Description We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCinc.com. Compensation and Incentives $25-28 per hour Job Details Job Summary: This position is the primary day-to-day contact for an assigned group of drivers (generally up to 30 drivers), consisting of company employee drivers and/or independent contractors. Drivers operate on a 24/7 basis; accordingly, an SDO is expected to participate in an on-call schedule. This schedule will vary based on location and business needs. This position handles a range of driver operation responsibilities, including but not limited to dispatching, load planning and customer service. Duties and Responsibilities: • Receive orders from customers to provide orders for all drivers available for a work assignment via Phone, Email, Fax or EDI and accurately enter them into the TMW Order Management System, • Solicit Freight from customers as directed by TM and or terminal Planner and/or for all available capacity both domiciled and foreign, in the area of responsibility, • Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updating TMW and notifying terminal personnel as needed of all changes, • Work with Planners, Drivers and other terminal personnel to ensure all customer requirements are met, • Track all loads in TMW/Trip alert to proactively identify service concerns, • Work with other departments as necessary to secure proper locations, correct commodity codes and proper credit approvals for all customers, ship locations and consignee locations., • Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billers, • Medical, • Dental/Vision, • Basic Life/Voluntary Life, • Short Term and Long Term Disability, • Flexible Spending Account and Health Savings Account, • Digital health through Recuro, • Employee Assistance Program, • 401k Employer Match and Roth Retirement Savings Plan, • Employee Stock Purchase Program Skills and Abilities: • Strong skills in MS Office (Excel, Word, PowerPoint, Access), • Experience with Google Apps preferred, • Must have experience with transportation software including EDI, and TMW, • Must have experience in the transportation industry (bulk chemical preferred but not necessary), • Ability to function as part of a team at a high level, • Critical thinker Position Type/Expected Hours of Work: • This is a full-time position, in office, 5 days a week Company Information Work Environment: • This job operates in a professional office environment. This role routinely uses standard office and computer equipment. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment., • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunities Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description Join our Allstate agency as an Insurance Customer Service Representative in a full-time role with competitive pay and growth opportunities. We offer hands-on training and a positive team environment to help you succeed. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Great opportunity to grow. Non-licensed individual salary starting at $ 2500.00/month to $3000.00/month. Starting base salary of $ 3000.00 up to $3500.00/month. Non-Licensed candidates first year income up to $ 50,000.00. Licensed Sales Representative first year income up to $80,000.00. Qualify individual we offer a $1000.00 sign up Bonus. Payable after 90 days Probation Period. All who apply will be emailed a link to an online assessment. You MUST complete the assessment to be considered further for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Career Growth Opportunities Retirement Plan Hands on Training Tuition Reimbursement Responsibilities • Must be team player and help keep a happy working clean environment, • Provide great customer service by answering questions about their policies,, • Making changes requested, review customers policies to make sure they have all discount active, • Must be ambitious and punctual, • Professional phone etiquette, • Great Customer Service Skills, • Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

A leading financial services company is seeking an experienced Grant Manager for their Not-for-Profit division in a hybrid role based in Chicago.

Quatrro Business Support Services is currently searching for an experienced, hybrid-based Grant Manager for their Not-for-Profit division. This range is provided by Quatrro Business Support Services. As the Grant Accounting Manager, you will serve the accounting needs of multiple Quatrro nonprofit c

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Salary plus /bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you looking for a mission-driven non-profit where your skills can help people in need around the world? At the Jewish United Fund (JUF), we take pride in our mission and in having a work culture that fosters a sense of belonging and feels rewarding, supportive, and inclusive. We have a hybrid schedule and offer generous benefits including a 401(k) match, 22 days of paid time off, 11 sick days, and up to 21 paid holidays. The salary range for this role is $60,000-$67,000. What you’ll be responsible for: The Customer Service Manager is responsible for leading the team responsible for answering phone calls, managing voicemail and email queues, and other donor-facing operations within Donor Services, ensuring a high-quality, responsive, and consistent experience for donors and internal partners. This role oversees customer service workflows and queues, supports issue escalation and problem resolution, supervises staff handling frontline donor interactions (e.g., incoming phone calls), and maintains documentation and training resources that support service excellence. In collaboration with the Daily Operations Manager, this role is cross-trained across functional areas to support operational continuity and departmental needs. What you’ll be doing: Department Leadership & Collaboration • Provide day-to-day supervision, training, and performance support of the team., • Contribute to daily team meetings and planning sessions to align workload, staffing coverage, and department priorities., • Maintain strong working relationships with Accounting, Technology, and Campaign departments, and other internal teams., • Identify opportunities for improving workflows, enhancing documentation, and increasing departmental efficiency., • Support JUF Campaign and mandatory campaign-related activities on an ongoing basis., • Maintain and enhance reference guides, workflows, and training materials used by the department., • Oversee the Donor Services phone queues and general finance queue, ensuring donors and internal staff receive timely, accurate, and professional support., • Monitor trends in call volume, service requests, and case data to identify opportunities for improving the donor experience., • Serve as a point of escalation for complex customer service issues, using sound judgment and strong communication to resolve concerns., • Provide coaching and guidance to staff handling frontline donor interactions, reinforcing consistency and service standards., • Collaborate with Technology to update and maintain phone system messaging for holidays and office closures., • Review and monitor donor-facing cases to uphold quality, accuracy, and completeness., • Support donor collections efforts and ensure accurate documentation of follow-up. What you need to succeed: Required Qualifications • 4+ years of relevant professional experience in a customer service environment., • 1+ years of experience supervising or managing at least 2 staff members., • Strong organizational, analytical, and problem‑solving skills with the ability to manage multiple priorities., • Proficiency in Microsoft Suite (Word, Excel, Outlook, Teams, PowerPoint)., • Ability to learn and use Adobe Pro, Converge, and other financial/data platforms., • Adaptable to a fast‑paced, ever‑changing environment., • Excellent written and verbal communication skills and sound professional judgment., • Salesforce experience or knowledge of CRM/database systems., • Experience in bookkeeping, accounting, cash office operations, donor/gift processing, project management, managing a call center, or customer service., • Advanced Excel skills (pivot tables, comparing data sets, building formulas)., • Familiarity with nonprofit fundraising operations. Our Schedule: We have a hybrid work policy to allow staff the flexibility to work from home / remotely on Mondays and Fridays. Tuesdays-Thursdays, the standard work location is 30 South Wells Street in Chicago, and staff are expected to work in person. We have a 36.5 hour work week, not a 40 hour work week. Our work hours are 8:30am-5pm Monday-Thursday and 8:30am-4pm Friday with a daily 1 hour lunch break. What you’ll love about us: At JUF, you can be part of one of the largest non-profit social welfare institutions in Illinois. We provide food, refuge, healthcare, education, emergency assistance, and essential services to 500,000 Chicagoans of all faiths and millions of Jews around the world. We offer medical, dental, and vision insurance, 401(k) with base contribution and match, additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, paid family leave, and much more.

Job Description About Goodbookin: We are a rapidly growing, tech-forward bookkeeping and accounting firm based in Evanston, IL. We don't do just data entry, we offer full scale accounting services and payroll support for small businesses and start-ups. . We are looking for a highly organized, deeply personable Client Success Manager to become the new "face" of the company for our clients. The Role: You do not need to be an accountant to thrive in this role. We have a dedicated Operations Manager and a team of bookkeepers to do the heavy math. Your job is to manage relationships between our team and our clients, and track progress on our projects. You will act as the liaison between our technical accounting team and our clients. You will take complex accounting updates and translate them into simple, layman’s terms. You will proactively update clients on their project status, chase down missing documents, and ensure nothing falls through the cracks. Who You Are: • No college degree or prior accounting experience required. We hire for traits, organization, and potential., • A Master Translator: You aren't afraid of technical concepts, and you have a gift for explaining things simply and clearly to non-technical people., • Proactive & Personable: You don't wait for clients to get angry before updating them. You love picking up the phone or sending a quick video message to check in., • Hyper-Organized: You love checklists, project management software, and crossing things off. You will be managing multiple client onboarding projects and recurring tasks simultaneously., • Growth-Minded: This is not a dead-end job. We want someone hungry to learn the business, grow with the company, and build a long-term career here. Core Responsibilities: • The Front-Line Face: Serve as the primary, day-to-day point of contact for our 50+ clients once they sign their proposal., • Project & Task Tracking: Utilize our project management software (Financial Cents) to track the progress of client onboarding and month-end closes., • Proactive Communication: Send weekly updates, answer client emails promptly, and chase down missing bank statements or tax documents without frustrating the client., • The Intermediary: Meet daily with our operations manager (who handles the internal execution team) to get status updates on client files, then relay those updates back to the clients., • Protect the CEO’s Time: Act as a strict but polite gatekeeper, handling all standard client issues so the CEO can focus exclusively on sales and scaling the firm. Job Requirements: • 2+ Years of Customer Service and/or Sales Management experience preferred., • Must be a self-starter, creative, hardworking, and thrive under limited supervision., • Highly detailed and organized in work., • Ability to meet communicated schedules and deadlines., • This role requires in-person collaboration with team members at our Evanston office., • Must be able to sit/and or stand for extended periods of time., • Must be able to manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers. Compensation & Benefits: • Flexibility: This is a Hybrid role with flexible hours and a flexible Time-Off policy. We care about outcomes, not punching a clock., • Retirement: 401(k) matching., • Health: Health Insurance Stipend., • Growth: Direct mentorship from the CEO and the opportunity to build a department from the ground up as the firm grows., • Bonuses: Discretionary Performance bonuses up to 10%

A mid-sized accounting firm is seeking a Client Accounting Services Manager to oversee a team and provide specialized accounting services.

Job Description Position Summary: The Self-Pay Billing Office (SBO) & Customer Service unit is responsible for responding to all incoming inquiries from patients, departments, various billing agencies and other external inquiries. The representative in this team has frequent contact with patients, Patient Financial Services staff, clinic and hospital staff and management, and managers, as well as billing and professional fee and collection services vendors. The SBO Customer Service Specialist has a thorough knowledge of WWT & UI Health insurance contracts as the unit deals regularly with complex policy and procedural issues that involve contract compliance regarding HMO, PPO and government payers. Negotiates prompt payment discounts, sets up payment plans according to departmental guidelines, and has a working knowledge of the organization's discount and charity policy. Provides relevant information to mitigate escalation and 2nd level disputes. This position will process all customer service inquiries and follow-ups with quality, compassion and assertiveness. Performs analysis to take appropriate action on information or documents received. Meets WWT & UI Health guidelines, government and HIPAA policies and procedures by utilizing multiple databases and applications. Applications and Databases consist of: Epic, DataArk (McKesson), Availity, MEDI, On-BaseMS Outlook, MS Excel, MS Word, Medicare Connex, One Source and other payer websites. Essential Duties and Responsibilities: • Handles all customer service in-bound call queues for collections, payments, and disputes, • Ensure service levels are met and abandonment rates and RONAs are kept to a min., • Answers patient concerns regarding the balance inquiries, itemized bill requests and questions about their statements., • Assist patients with understanding their balance of statements and provide the available payment option that best suits their needs., • Provides first level financial assistance screening for patients that may qualify for Medicaid coverage or charity care including creating cases for FCMU follow up., • Updating patient demographics such insurance coverage, address, employer or covered member information., • Prepares accounts for resubmission of claims to insurance payers when applicable., • Initiates, route and follow-up on patient disputes regarding charges or coding issues based on workflows., • Ensures accurate billing practices on patient accounts were applied, • Resolves operational statement hold reasons such as missing address or zip code, credit balances, unbilled coverages, etc., • Research and resolve a minimum of 25 accounts or guarantor accounts daily from WQ's for DNBI, Fin. Assist screening, coverage changes, etc., • Responds to patient inquiries/concerns received by telephone or mail within 48 hours not to exceed 30 days of receipt., • Clarifies understanding of the inquiry/concern, determines the appropriate course of action, initiates and/or completes appropriate action, resolves patient complaints and does appropriate customer service recovery when required., • Research and processes accounts subject to bankruptcy regulations or legal actions., • Running individual time log reports to ensure effective time management and efficiency., • Previous call center or customer service experience in the medical field required., • Working knowledge of Epic is preferred., • Demonstrate an in-depth understanding of all aspects of billing procedures consistent with those performing insurance follow-up activities both hospital and professional billing environment, • Working knowledge of insurance billing requirements, UB04 and HCFA 1500 claim forms, EOBs, Workers' Compensation, Personal Injury, HMOs, PPOs, MCO, Medicare, Medicaid and compliance program regulations., • Basic understanding of CPT, ICD, DRG, and HCPC codes., • Excellent interpersonal, verbal, and written communication skills, • Ability to demonstrate cultural sensitivity and a respectful, courteous and professional manner in all interactions, • Ability to balance assertiveness with compassion, empathy and patience for the patient and others, • Ability to effectively handle difficult customer situations on the phone and de-escalate the situation., • Critical thinking and use good judgment in decision making., • Good analytical and organizational skills, • Motivated individual with a positive outlook and exceptional work ethic, • Ability to consistently follow direction, processes and written procedures, • Thorough knowledge of computer operation, keyboard functions, calculator, copier and fax machine operation with standard keyboard skills, • Computer software skills (i.e. Microsoft Applications and E-mail, etc.), • Thorough understanding of HIPAA rules and regulations, • Bi-lingual Spanish-speaking a preferred

Job Description Customer Service Specialist About the Role At Turbomachinery Latin America, we understand that exceptional customer service is the backbone of our success. As a Customer Service Specialist, you will play a pivotal role in delivering outstanding support and building strong relationships with our clients across the region. This position offers an exciting opportunity to be the voice of our company, ensuring customer satisfaction while contributing to our growth and reputation. Key Objectives • Serve as the primary point of contact for customer inquiries and support requests., • Provide timely, accurate, and professional assistance to customers regarding products, orders, and services., • Collaborate with internal teams to resolve issues and enhance the overall customer experience., • Maintain detailed records of customer interactions and transactions.Responsibilities, • Respond promptly and effectively to customer questions via phone, email, and other communication channels., • Process orders, returns, and exchanges accurately and efficiently., • Identify and escalate complex issues to the appropriate departments when necessary., • Track and follow up on outstanding customer requests to ensure resolution., • Assist in the development and improvement of customer service policies and procedures., • Maintain up-to-date knowledge of company products, services, and promotions., • Build and nurture positive relationships with customers to foster loyalty and trust.Requirements, • Proven experience in a customer service role, preferably within the industrial or manufacturing sector., • Strong communication skills in English; proficiency in Spanish or Portuguese is a plus., • Excellent problem-solving abilities and attention to detail., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with CRM software and Microsoft Office Suite., • Customer-focused mindset with a commitment to delivering high-quality service.Qualifications, • High school diploma or equivalent; bachelor's degree in Business, Communications, or related field is preferred., • Experience working in a multicultural environment is advantageous., • Ability to work independently and as part of a team.Benefits, • Competitive salary and performance-based incentives., • Comprehensive health and wellness benefits., • Opportunities for professional development and career growth., • Dynamic and inclusive work environment. Job Posted by ApplicantPro

Job Description WorldWise Recruiters is hiring on behalf of our client for a full-time AT&T Customer Representative role. This is an exciting opportunity to join a growing wireless campaign and represent one of the most recognized names in telecom. In this customer-facing position, you’ll help consumers navigate wireless solutions, upgrades, and service enrollments—all while building valuable experience in sales, marketing, and leadership. Key Responsibilities: * Represent AT&T's latest wireless products and services in a retail setting * Deliver personalized support by identifying and meeting each customer’s needs * Assist with service enrollments, upgrades, and billing questions * Create a welcoming, professional customer experience * Work toward individual and team sales goals in a fast-paced environment * Collaborate with teammates and leadership for continued growth and performance What We’re Looking For: * Previous customer service, retail, or sales experience is a plus * Excellent communication and people skills * Ability to learn quickly and adapt to new information * A team player with a positive, motivated attitude * Interest in long-term growth and leadership opportunities * Associate degree or equivalent experience preferred, not required What Our Client Offers: * Guaranteed base pay with uncapped commission * Hands-on training and mentorship * Fast-track advancement through a management development program * A collaborative, high-energy work environment * Travel and networking opportunities for top performers Apply Now If you're looking to start or grow your career in sales and customer relations, we want to hear from you. Submit your application today—qualified candidates can expect a response within 24–72 hours. WorldWise Recruiters is an Equal Opportunity Employer. All applications are confidential.

Are you ready to take your career to the next level? Join our dynamic and growing team as a Major Accounts Manager and play a crucial role in driving direct sales engagements within a portfolio of Named Fortune 1000 accounts and strategic partners. The Major Account Manager - Enterprise is required

You'll be working side-by-side with our agent and third party retail partners to grow our customer base in the small to medium business marketplace. Growing the wireless business through our partner agents and retailers. You'd like to manage your accounts like you'd run your own business.

Job DescriptionWe are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment. Responsibilities: • Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently., • Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates., • Enter customer orders and related data into internal systems with close attention to accuracy and completeness., • Support front-office administrative activities to help ensure daily workflows remain organized and on schedule., • Address customer concerns in a courteous manner and escalate more complex issues when appropriate., • Maintain detailed records of calls, requests, and transactions to support service quality and operational tracking., • Coordinate with internal team members to ensure customer needs are handled promptly and correctly.• Previous experience in a customer service or call center environment., • Ability to manage a high volume of inbound calls while maintaining professionalism and accuracy., • Familiarity with order entry processes and data input tasks., • Strong verbal and written communication skills with a customer-focused mindset., • Comfortable making outbound calls for follow-up and issue resolution., • Proficiency with standard office software and general administrative procedures., • Strong organizational skills and the ability to prioritize multiple tasks effectively.

Job Description We’re looking for motivated individuals who are passionate about sales and customer service. As a Wireless Sales Representative, you’ll drive sales by helping customers choose the right phones, plans, and accessories while delivering an excellent in-store experience. This is a full-time position with unlimited earning potential through commissions and incentives. What You’ll Do • Engage with customers to understand their needs and recommend the best wireless solutions, • Proactively promote current deals, devices, and service plans to increase sales, • Consistently meet or exceed individual and team sales goals, • Build long-term relationships with customers to encourage repeat business, • Accurately process transactions, activations, and upgrades, • Maintain product knowledge to effectively upsell accessories and add-on services, • Contribute to a competitive and team-driven sales environment What We Offer • Hourly base pay + commission, • Monthly bonuses and performance-based incentives for top sellers, • Paid training to set you up for sales success, • Career growth opportunities in sales and management, • Flexible scheduling options What We’re Looking For • Strong communication and persuasive selling skills, • Competitive, goal-oriented mindset with a drive to close sales, • Friendly, approachable personality with a focus on customer satisfaction, • Availability to work evenings, weekends, and holidays as needed, • Reliable transportation is required for occasional travel between local work locations., • Previous sales or customer service experience preferred, • Must be at least 18 years old

Alongside being an active member of the support tea, you will manage a small but growing team: US support team: 1st Line Case Manager + 1 Technical Support Analyst (both remote) UK support team: 1 support desk manager and 2 support specialists focused on KxWelcome You will oversee direct support

Alongside being an active member of the support team, you will manage a small but growing team:US support team: 1st Line Case Manager + 1 Technical Support Analyst (both remote)UK support team: 1 support desk manager and 2 support specialists focused on KxWelcomeYou will oversee direct support for o

Job Description We are looking for motivated individuals to join our team in the area of customer service and sales. No prior experience is required, as we provide comprehensive training starting from day one. We are seeking responsible individuals with a positive attitude, a willingness to learn, and a genuine enjoyment of working with people. This role is ideal for those looking to develop skills in communication and sales, and to achieve professional growth within a dynamic and supportive environment. Descripción del puesto: Estamos en búsqueda de personas motivadas para unirse a nuestro equipo en el área de servicio al cliente y ventas. No se requiere experiencia previa, ya que ofrecemos entrenamiento completo desde el primer día. Buscamos personas responsables, con buena actitud, disposición para aprender y que disfruten trabajar con personas. Este rol es ideal para quienes buscan desarrollar habilidades en comunicación, ventas y crecimiento profesional dentro de un ambiente dinámico y de apoyo. Responsabilidades: • Atención y orientación a clientes, • Presentación de productos y servicios, • Seguimiento a clientes potenciales, • Mayor de 18 años, • Buena comunicación, • Actitud positiva y proactiva, • Disponibilidad para trabajo presencial, • Entrenamiento completo, • Horario flexible, • Oportunidad de crecimiento, • Ambiente de trabajo profesional y dinámico, • Ingresos basados en desempeño