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Job DescriptionCompany Description We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! Job Description Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. Qualifications • Must be 18 years of age or older, • Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table Additional Information REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone communication skills to take and process orders. Ability to enter orders using a computer keyboard or touch screen. Operate all store equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone orders. Clean equipment and facility approximately daily. WORK CONDITIONS MAY INCLUDE EXPOSURE TO: Varying and sometimes adverse weather conditions. In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in the work area and while outside. Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. Exposure to cornmeal dust. Confined spaces, such as a walk-in cooler. Hot surfaces, tools, and products from the oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): SENSING The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. Near and mid-range vision is used for most in-store tasks. Depth perception in necessary for all positions. Personnel must have the ability to differentiate between hot and cold surfaces. Far vision and night vision are needed for delivery personnel. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. STANDING Most tasks are performed from a standing position. Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas. Height of work surfaces is between 36" and 48". WALKING Walking is frequently required for short distances and short durations. Personnel must travel between the store and customer vehicles. Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. SITTING Paperwork is normally completed while sitting. Driving to and from deliveries or meetings requires sitting. LIFTING Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from the floor and stacked onto shelves up to 72" high. CARRYING Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. During delivery, carrying products while performing "walking" and "climbing" duties may be required. PUSHING/PULLING This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. CLIMBING Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. BENDING/CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is generally less than one minute and may be repeated frequently. Forward bending is also present at the front counter and when stocking items. REACHING Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Activities frequently require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Matt Mitchell - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement About Us: At Mae Trongkamsataya State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we have earned a solid reputation as a leader in the industry. As a State Farm agency, we have access to a diverse range of insurance and financial products, enabling us to provide personalized solutions to our valued clients. Role and Responsibilities: As a Sales Representative with Mae Trongkamasataya State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: • Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending tailored insurance and financial products that align with their unique requirements., • Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement., • Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner., • Customer Relationship Management: Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have., • Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed., • Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service., • Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients., • Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets., • Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.Benefits, • Ongoing training and development opportunities to enhance your skills and knowledge., • A supportive and collaborative team that feels like family., • Opportunities for career growth and advancement within the agency., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Community involvement is important to me, and I stay engaged through the local Rotary and TEDx, reflecting our commitment to growth, learning, and giving back. For our team, we offer health benefits and a hiring bonus, along with an environment that values accountability, independence, and personal development. Were looking for team members who are self-sufficient, motivated, and eager to growpeople who want to build something meaningful alongside a team thats just getting started and headed in the right direction. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Danny Chung - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Location: 6126 Lincoln Avenue, Morton Grove, IL 60053 just east of the Morton Grove Library on Lincoln Ave About the Agency: Mae Trongkamsatayas team prides itself on being more than just an insurance office; they're committed community partners serving Chicago, Morton Grove, Niles, Glenview, Skokie, and beyond across Illinois, Wisconsin, and Indiana This multilingual agency excels at personalized serviceoffering policies in English, Spanish, Burmese, Thai, and Vietnamese. Their office is known for thoughtful service, strong local presence, and genuine care, supported by glowing customer feedback and high ratings. Position Overview: We're seeking an Office Manager to lead day-to-day operations and support Maes mission: helping customers manage lifes uncertainties through personalized insurance and lifelong relationships. Key Responsibilities: • Lead and coordinate daily agency operations, including staff supervision, workflow organization, and coverage across product lines such as Auto, Home, Business, Life, Pet, and Health Insurance, • Maintain office hours alignment: MonWed 9 AM6 PM, Thu 9 AM6 PM, Fri 9 AM5 PM, Closed weekends (with after-hours by appointment), • Serve as a liaison between clients and the agentensuring exceptional customer service, scheduling appointments (in-person and virtual), handling billing and claims inquirie, • Train, mentor, and motivate staff (like Aide Hernandez and team) to maintain high standards in licensing, client interaction, and product knowledge, • Oversee licensing compliance within the officeensuring all team members hold valid P&C licenses and meet continuing education requirements., • Assist with localized community outreach efforts, including virtual appointments and educational events, • Manage administrative tasksoffice correspondence, vendor relations, insurance carrier communications, and maintaining confidentiality and professionalism in all client interactions. Who You Are: • Licensed in Property & Casualty Insurance Essential for the role., • Experienced in Insurance Agency Operations You understand workflow, compliance, and customer service within a multi-line agency environment., • Strong Leader & Organizer You thrive guiding teams, optimizing processes, and maintaining a professional office environment., • Excellent Communicator Youre customer-focused and adept at briefing clients and staff about complex insurance products in clear, empathetic terms., • Tech-Savvy & Adaptable Comfortable with scheduling tools, billing and claims systems, and supporting both in-person and virtual client interactions., • Community-Oriented You value building trust and long-term relationships with clients and community partners. Why Join This Team: • Be part of a highly-rated, community-focused agency with a reputation for excellent, multilingual service, • Enjoy a stable and structured work schedule with flexibility for virtual or after-hours appointments, • Opportunity to grow within the agency, with a supportive environment that values advancement, professional development, and team success, • Be an integral part of Maes mission to protect local families and small businesses through meaningful relationships and tailored insurance solutions Compensation & Benefits: • Salary commensurate with experience., • Competitive benefit package (e.g. paid time off, training, commission incentives) reflective of agency offerings, • Indirect employment via an independent contractor agent; not directly employed by State Farm

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Job Description Account Manager Worthy Insurance Group, a national Property & Casualty Insurance Brokerage is looking for an Account Manager in the Okemos, MI area. Benefits Offered: 401K, Dental, Life, Medical, Vision, and many more Employment Type: Full-Time Why Work Here? Working at Worthy you will feel like family; we offer great benefits, including continuing education, and growth opportunities are endless! Who We Are: Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Worthy empowers our employees to grow with personal and professional development opportunities. We encourage our employees to be active in our communities and industry. We actively communicate goals, acknowledge successes, and show appreciation for our team. Worthy employees enjoy: Generous Paid Time Off 401k with company match Health, Dental, and Vision Insurance Insurance education bonus program Nationwide travel for client and prospect visits Paid Time Off for Volunteering Key Responsibilities Complete insurance applications in coordination with agency Producers and Account Executives Market applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations and policies Collaborate with Producers and Account Executives in preparing summaries of insurance, schedules, and proposals Process certificates of insurance and evidences of property Process applications and endorsements Document conversations with clients and carrier personnel in our agency management system Qualifications Preferred College Degree OR equivalent work experience 3+ years of Property & Casualty Insurance experience Property & Casualty agency management system Required Proficient with computers and standard Microsoft software packages Excellent oral and written communication Creative problem-solving skills Exceptional time management and attention to detail Michigan Property & Casualty license OR ability to pass the exam within 30 days of hire Job Type: Full-time

Job Description Job Description Guest Services Agent Reports to: Front Office Manager Department: Front Office OUR STORY Edgy. Social. Dynamic. This is who we are. Welcome to a fine-art inspired, boutique hotel. A place to have fun. A place where we foster a spontaneous and ever-changing environment through art and unique signature experiences. A place to create unforgettable connections and memories for our guests. Refreshingly uncommon. Anything but generic. Welcome to Janko Hospitality. JOB DESCRIPTION The purpose of the Guest Services Representative position at Janko Hospitality is to provide world class service to all guests. The (FOS) will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. ESSENTIAL DUTIES • Greet and assist guests during check-in to ensure satisfaction with assigned rooms., • Handle guest check-outs, ensuring accuracy of billing and resolving any issues promptly., • Manage cash transactions and maintain accurate records., • Answer inquiries, take reservations, and promote hotel services to increase occupancy., • Address guest concerns promptly and courteously in person and over the phone., • Operate telephone systems, assist with internal calls, and schedule wake-up calls., • Maintain a friendly and professional demeanor at all times., • Complete shift checklists to ensure thoroughness and accuracy., • Process incoming mail, messages, and faxes promptly and efficiently., • Maintain communication through the front desk log book and inform incoming shifts of any issues., • Maintain a high standard of personal appearance and proper uniform within entire department, • Greets guests, visitors and team members in a courteous and friendly manner, • Assists guests and team members with anything that they may need, • Be proficient and train all team members in Safety and Security Policies, • Report any suspicious activity of guest, visitors or staff, • always Maintains security for guests and property by keeping room doors locked, • Write up Guest Incident reports as needed, • Perform duties in accordance with Safety and Security Policies, • Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies, • Firm and simple grasping is an ongoing requirement for all aspects of work, • Lifting of supplies occurs occasionally, usually not more than 25 lbs. but may be up to 50 lbs., • Able to stand and walk for long periods of time through the work day, • High School Diploma, GED, or equivalent years of relevant work experience required, • Previous customer service or hotel experience required, “Hilton” Experience helpful., • Friendly demeanor and excellent communication and customer service skills, • Good organizational and prioritization skills, • Prior computer experience using windows-based software preferred

Job Description Guest Services Representative Reports to: Front Office Supervisor Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS • Competitive compensation package, • Full benefits package, • Growth company focused on expansion through strategic acquisition and development The Guest Services Representative (GSR) at Hyatt House Evanston is responsible for providing world-class service to all guests. The GSR will be responsible for handling the front desk operations to ensure guests are satisfied with their accommodations and that all aspects of hotel operations are managed to maintain a high level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES • Guest Interaction: Greet and assist guests during check-in to ensure satisfaction with assigned rooms., • Check-Out Process: Handle guest check-outs, ensuring accuracy of billing and resolving any issues promptly., • Cash Handling: Manage cash transactions and maintain accurate records., • Reservations & Inquiries: Answer guest inquiries, take reservations, and promote hotel services to increase occupancy., • Customer Service: Address guest concerns promptly and courteously, both in person and over the phone., • Telephone Systems: Operate telephone systems, assist with internal calls, and schedule wake-up calls as needed., • Shift Operations: Complete shift checklists to ensure thoroughness and accuracy in the daily tasks., • Mail & Messages: Process incoming mail, messages, and faxes promptly and efficiently., • Communication: Maintain communication through the front desk log and inform incoming shifts of any issues that need attention., • Market Services: Serve as a cashier and attend to market needs when required., • Professional Appearance: Maintain a high standard of personal appearance and proper uniform within the department., • Guest and Team Member Interaction: Greet guests, visitors, and team members in a courteous and friendly manner and assist them with any needs., • Safety & Security: Be proficient in Safety and Security Policies and train all team members in these procedures., • Incident Reports: Report any suspicious activity of guests, visitors, or staff and write up Guest Incident reports as needed., • Compliance: Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations., • Physical Requirements: Utilize computer keyboard, printer, phones, and basic office supplies; lifting supplies occasionally up to 50 lbs., and ability to stand and walk for long periods during the workday., • Education: High School Diploma, GED, or equivalent relevant work experience., • Experience: Previous customer service or hotel experience required; Hyatt experience is helpful., • Skills: Friendly demeanor, excellent communication, and customer service skills. Strong organizational and prioritization abilities., • Technical Skills: Prior computer experience using Windows-based software preferred., • Physical Abilities: Ability to lift up to 50 lbs., stand, walk, reach, push, pull, twist, and bend as required throughout the workday.

Digital Account Manager The Planet Group is seeking a Digital Account Manager to join one of our well-known global pharmaceutical clients. The Digital Account Manager serves as the liaison between the agency and their assigned accounts and will report to the Ad Agency Associate Director, Digital Account Group. • Pay: $48.13-51.88/hr depending on experience (W2 and benefit options, • Duration: 12 mo to start, • Location: Hybrid schedule (3 days/week onsite) out of Mettawa, IL or Fully Remote Digital Account Manager Responsibilities: • Manage the day-to-day relationships across the Agency, working in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers, • Lead the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives, • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving, • Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to, • Recommend digital tactics that align with the strategy and goals of the brand, • Work cohesively with Agency team members to ensure best-in-class execution, • Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL), • Maintain knowledge of the client's guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance, • Lead, or assist in, the development of annual scope documents and annual forecasting, • Demonstrate leadership in conflict resolution to facilitate effective outcomes, • Assist with “A” level projects and manage “B” and “C” level projects within assigned business group, • Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved, • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget, • Act as the digital lead for assigned business group, • Manage or assist in the creation of project estimates and timelines, • Assist with billing and ensure billing is completed on schedule, • Track time daily, • Partner with creative team on project initiatives, • Adhere to all company-wide financial policies Digital Account Manager Qualifications: • Past Creative Agency experience primarily focused on web (project management with Account Manager responsibilities, • Bachelor’s degree required, • 8 to 12 years of ad agency account management experience required, • Pharmaceutical industry experience a plus, • Excellent communications skills: verbal, presentation, written, • High energy, positive, organized individual who is comfortable in a high-visibility role, • Ability to manage high volume project scope in a fast-paced creative environment, • Great collaborator with ability to focus on the small details, • In-depth understanding of digital tactical development with the ability to provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc., • Functional knowledge of Digital marketing platforms, • In-depth understanding of how to gather and document digital project requirements,, • Demonstrate critical creative thinking and problem-solving skills, • Display clear and concise written and verbal communication skills, • Ability to prioritize and multi-task to enhance productivity and manage workload, • Ability to work in a high-volume, rapidly paced environment

Job DescriptionSalary: $55K - $100K At Batory Foods, we encourage our team to Bring YOU, Every Day because true success starts with the ability to be yourself and letting your unique talents shine. Since 1979, the heart of our success has been our people. The Friedman family established a legacy of generosity, warmth, and respect. And with core values like Invest in Relationships and Be Relentless About Improvement, each member of our team consistently strives for excellence to uphold that legacywhether its related to the employee experience, our processes, or the customer journey. Join our team today and help us build a better tomorrow, together. Customer Experience Account Manager-CENTRALIZED SALES Benefits: 15 paid holidays with a end of year holiday refresh break Health, Vision and Dental Insurance 401Kprogram Tuition reimbursement program Be Positively Excellent well-being program Term Life Insurance Plan Standard Disability Plan Job Description: TheCustomer Experience Account Manager (CXAM) is responsible for managing the full customer order processfrom inquiries and daily order entry to service requests and sales support functions such as CRM updates and sample requests. Acting as a key liaison between customers, the sales team, and internal partners (Logistics, Operations, Credit, and Inventory Planning), the CXAM ensures a seamless and effortless customer experience. This role requires strong critical thinking, problem-solving skills, organizational excellence, and the resilience to navigate daily challenges while owning the customer relationship in partnership with sales. This position is based at our Rosemont, IL headquarters. Key Responsibilities: • Process and manage a high volume of complex, multi-step orders, serving as the primary owner to ensure accurate and timely execution., • Navigate multiple computer systems and platforms to complete all steps of the order fulfillment process., • Handle significant volumes of inbound and outbound communications (calls, emails, chats) with customers and internal stakeholders, ensuring timely and professional responses., • Collaborate cross-functionally with Sales, Credit, Purchasing, Inventory, Logistics, Warehouse, and Accounting to ensure seamless order execution and customer satisfaction., • Partner with Sales to support contract balance reconciliation, forecasting, sample requests, customer events, and issue resolution, offering solutions and alternatives as needed., • Work closely with Sales Account Managers to ensure CRM accuracy, pipeline tracking, and market intelligence gathering., • Assist Sales Account Managers with strategic analysis of customer growth goals in alignment with Batory Foods objectives., • Coordinate and support contract submissions and updates within the CRM system., • Troubleshoot issues with critical thinking, business acumen, and professionalism to resolve complex challenges., • Provide cross-functional support by covering team responsibilities and collaborating across departments when needed; serve as backup during team absences., • Attend meetings and travel as required to support customer or business needs., • Perform other duties as assigned by management. Personal Qualifications: • Strong commitment to accuracy and attention to detail, with an appreciation for organizational structure., • Demonstrates initiative and self-motivation, taking ownership of tasks without the need for direction., • Builds and maintains positive, collaborative relationships with customers, colleagues, and business partners., • Consistently maintains a professional, empathetic, approachable, and polished demeanor in all interactions., • Earns trust by demonstrating competence, reliability, care, clear communication, and follow-through., • Willingness to work extended hours as needed to meet business demands., • Thrives in a fast-paced, dynamic environment where no two days are alike., • Comfortable in settings that encourage creative problem-solving and solution-oriented thinking., • Excels in both team-oriented collaboration and independent work., • Bachelors degree in Business or Supply Chain/Distribution Management preferred, or 3+ years of equivalent experience., • Proven experience demonstrating organizational skills, critical thinking, and problem-solving abilities., • Proficient in Microsoft Office Suite, with strong data entry skills and intermediate-level Excel expertise. Batory Foods in an equal opportunity employer which considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law. In addition, Batory Foods also provides reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation for any part of the application or hiring process, please notify us immediately.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Across my two offices, we have a team of 10, collectively bringing well over 100 years of State Farm experience. Many of my team members have been with me for years, and their loyalty and expertise are the foundation of our success. We handle everything from simple customer needs to complex policy issues with professionalism and care. We make a point to keep our culture strong through team lunches and dinners throughout the year. I encourage flexibility and support a healthy work-life balance, allowing team members to work from home one or two days a week to stay refreshed and energized. Giving back to the community is something I value deeply. My family and I volunteer with Feed My Starving Children several times a year, and Im an active member of both the Wilmette and Northbrook Chambers of Commerce. I also stay involved with Glenbrook North athletics, where my son plays basketball. Our office culture is built on respect, diversity, and collaboration. Between us, we speak five different languages, which allows us to serve a broad range of clients effectively. We work hard to be there for our customers every day and we also make time to enjoy each others company, celebrate wins, and foster a workplace where people genuinely want to stay and grow. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Todd Markman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Account Manager Worthy Insurance Group, a national Property & Casualty Insurance Brokerage located in Skokie, IL, is looking for an Account Manager. Benefits Offered: 401K, Dental, Life, Medical, Vision, and many more Employment Type: Full-Time Why Work Here? Working at Worthy you will feel like family; we offer great benefits, including continuing education, and growth opportunities are endless! Who We Are: Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Worthy empowers our employees to grow with personal and professional development opportunities. We encourage our employees to be active in our communities and industry. We actively communicate goals, acknowledge successes, and show appreciation for our team. Worthy employees enjoy: • Generous Paid Time Off • 401k with company match • Health, Dental, and Vision Insurance • Gym Membership • Insurance education bonus program • Nationwide travel for client and prospect visits • Paid Time Off for Volunteering Key Responsibilities • Complete insurance applications in coordination with agency Producers and Account Executives • Market applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations and policies • Collaborate with Producers and Account Executives in preparing summaries of insurance, schedules, and proposals • Process certificates of insurance and evidences of property • Process applications and endorsements • Document conversations with clients and carrier personnel in our agency management system Qualifications Preferred • College Degree OR equivalent work experience • 3+ years of Property & Casualty Insurance experience • Property & Casualty agency management system Required • Proficient with computers and standard Microsoft software packages • Excellent oral and written communication • Creative problem-solving skills • Exceptional time management and attention to detail • Illinois Property & Casualty license OR ability to pass the exam within 30 days of hire

Job DescriptionCompany Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are available Nights and Weekends Looking for something fast-paced & a schedule that works with you, not against you?! Domino’s Pizza is perfect for those looking for a flexible schedule that offers the hours you need - Leaving you plenty of time for your life outside of work! Job Description At NRJM, Inc., our team members always come first. Being the best & providing the best requires exceptional team members working together & we need you to help us! As part of our crew, you are responsible for: • Operating equipment, • Prepping products, • Stocking ingredients from delivery area, work area & walk in cooler, • Taking telephone orders, • Cleaning equipment & store daily, • Preparing products to recipe, • Receiving and processing telephone orders. Domino’s is an equal opportunity employer. Qualifications • Must be able to communicate verbally with customers & co-workers to process orders both over the phone and in person., • Models and creates an environment in which ensures a positive, fun, energetic structure, • A friendly, enthusiastic attitude, • Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant, • Coachable, • The ability to deliver a great customer experience Additional Information What’s in it for you?! • Flexible scheduling (great as a second job for parents and/or other professionals), • Competitive hourly wages -, • Fun team-working environment, • Career growth opportunities, • Tuition Reimbursement Program if Management, • Management Development Program offered, • Employee discounts All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionAccount Manager – Staffing Services (Bilingual English/Spanish) Salary: $50,000 – $60,000 per year We are seeking a proactive, service-driven, and highly organized Account Manager to join our staffing team. This role is ideal for a hospitality-focused professional with strong leadership skills and experience managing large teams. The Account Manager serves as the primary point of contact for client properties, ensuring staffing needs are met, service standards are exceeded, and performance metrics are consistently achieved. Key Responsibilities * Serve as the main liaison between clients and the staffing team, ensuring exceptional customer service at all times. * Manage, support, and oversee 50–100 employees across multiple hotel departments or client locations. * Maintain daily communication with clients to understand staffing needs, resolve issues, and ensure operational excellence. * Monitor and analyze performance metrics and KPIs to ensure service quality, productivity, and client satisfaction. * Conduct site visits, employee check-ins, and quality assurance walk-throughs. * Partner with the recruiting team to ensure proper selection, onboarding, and scheduling of associates. * Address attendance, performance, and conduct issues promptly and professionally. * Provide coaching, guidance, and support to associates to improve performance and retention. * Ensure compliance with company policies, safety standards, and client expectations. * Prepare and deliver weekly reports on staffing levels, productivity, and KPI performance. Required Qualifications * Hospitality industry experience (hotel operations strongly preferred). * Proven ability to manage 50–100 employees simultaneously in a fast-paced environment. * Strong customer service and client relations skills. * Ability to analyze and manage metrics and KPIs related to staffing performance. * Highly proactive, organized, and able to make sound decisions independently. * Bilingual: English and Spanish (required). * Excellent communication, leadership, and problem-solving abilities. * Ability to work flexible hours, including weekends or evenings when needed.

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Mount Prospect, Illinois. In this contract-to-permanent position, you will play a pivotal role in delivering exceptional support to our clients, ensuring their inquiries are handled efficiently and professionally. This role requires strong communication skills and attention to detail to maintain high-quality customer experiences. Responsibilities: • Respond promptly to inbound calls and address customer inquiries with professionalism., • Provide assistance with scheduling appointments and updating calendars as needed., • Manage email correspondence and ensure timely responses to client queries., • Perform accurate data entry tasks to maintain customer records and order information., • Handle both inbound and outbound calls to support various customer service needs., • Process order entries efficiently while maintaining attention to detail., • Utilize Microsoft Excel and Word for documentation and reporting purposes., • Collaborate with team members to resolve complex issues and deliver solutions., • Maintain a positive and helpful attitude while interacting with clients., • Ensure customer satisfaction by addressing concerns and providing clear resolutions.• Previous experience in a call center or customer service role is required., • Proficiency in Microsoft Excel and Microsoft Word is essential., • Strong skills in data entry and order processing are necessary., • Ability to handle inbound and outbound calls effectively., • Exceptional verbal and written communication skills., • Familiarity with scheduling tools and appointment management., • Experience managing email correspondence with attention to detail., • Ability to multitask and prioritize in a fast-paced environment.

Job Description Join Our Team! We're Hiring Customer Service Staff for PA Audio Systems Are you passionate about sound technology and love helping people? We're looking for a dedicated Customer Service Representative to support our clients with PA (Public Address) audio system needs. What You’ll Do: • Provide expert support and troubleshooting for PA systems, • Assist customers with product information, setup, and maintenance, • Handle inquiries via phone, email, and chat with professionalism, • Excellent communication and problem-solving skills, • Basic understanding of audio equipment and PA systems, • Patience, empathy, and a customer-first attitude, • Be part of a growing tech-savvy team, • Opportunities for training and advancement Please send your resume to if interested.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Salary PLUS Commission, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Since opening our doors in 2004, the Chris Collins State Farm Agency has proudly served Park Ridge and the greater Chicago area with exceptional Insurance and Financial Services. Chris, a devoted father of four and active youth basketball and flag football coach, brings the same passion and teamwork from the court and field into the office by helping customers protect what matters most. At the Chris Collins State Farm Agency, success is built on trust, integrity, and collaboration. When you join our team, youre stepping into a culture that supports your growth, values your contributions, and encourages you to make a real impact in peoples lives. This isnt just a job- its an opportunity to build meaningful relationships, develop your skills, and advance your career alongside a team that treats customers and colleagues like family. ROLE DESCRIPTION: As an Account Manager for Chris Collins - State Farm Agent, you are the key liaison between clients and the agency. Your primary focus is building and maintaining strong relationships by understanding clients needs and delivering personalized insurance solutions. You proactively guide customers through policy reviews, product recommendations, and ongoing support to ensure their protection and satisfaction. In this role, you collaborate with internal teams to coordinate service and sales efforts, helping to drive agency growth while providing an exceptional client experience. Your ability to combine sales acumen with genuine care makes you essential to both client retention and business success. RESPONSIBILITIES • Develop and maintain strong client relationships to drive retention and growth., • Conduct policy reviews and recommend coverage tailored to client needs., • Resolve complex customer issues with care and professionalism., • Use your product knowledge to explain and sell policies to both new and existing customers. QUALIFICATIONS • Previous experience in insurance sales or account management preferred., • Strong interpersonal skills and a passion for helping people., • Proven ability to meet or exceed sales goals., • Comfortable engaging in meaningful sales conversations.If youre ready to join a team that works hard, supports each other, and values relationships above all, wed love to meet you!

Job Description VP of Customer Success (Hybrid – 3 Days Onsite / 2 Remote) Position Overview We are seeking a VP of Customer Success to lead, mentor, and scale our Customer Success organization while driving exceptional customer experiences through process excellence, technology enablement, and automation. This is a technology-driven leadership role responsible for overseeing all major order channels, Customer Success operations, and performance metrics. The ideal candidate brings a strong balance of hands-on operational leadership, strategic vision, and deep technical understanding of CRM, ERP, integrations, and automation initiatives. This role operates on a hybrid schedule (3 days onsite, 2 days remote) with up to 10% travel as needed. Key Responsibilities Customer Success Leadership & Strategy • Lead, develop, and mentor Customer Success leadership, team leads, and representatives., • Define and execute short- and long-term Customer Success strategies aligned with business goals., • Own all Customer Success performance, including service quality, throughput, escalations, and customer satisfaction., • Manage all major order channels and CS processes with clear ownership of KPIs, SLAs, and reporting., • Conduct ongoing data, statistical, and performance analysis to drive operational improvements., • Develop, manage, and forecast departmental budgets and resource allocations., • Lead and project-manage CS technology initiatives including:, • CRM & ERP platforms, • System integrations (EDI, CXML, APIs), • Workflow automations, • AI-driven tools, chatbots, and agentic solutions, • Direct system upgrades, migrations, and conversions impacting Customer Success., • Ensure all technology implementations have clear end-state designs to avoid long-term inefficiencies., • Collaborate with Sales to support CS-related service offerings and account growth initiatives., • Assist with proposal development, Statements of Work (SOWs), and CS service expansions., • Own hiring, onboarding, training strategy, and workforce planning for Customer Success., • Coach direct reports on leadership, accountability, motivation, and performance management., • Ensure attendance adherence, workload balance, and effective utilization of both human and virtual resources. Required Skills & Competencies • Proven executive-level leadership in Customer Success or Operations, • Strong customer-centric mindset with a focus on technology and automation, • Ability to manage complex, cross-departmental initiatives, • Advanced budgeting, forecasting, and financial acumen, • Strong project management and change management skills, • Ability to analyze complex operational challenges and implement scalable solutions, • Excellent communication, presentation, and stakeholder management skills, • Comfortable operating as both a strategic leader and hands-on contributor Technology Experience (Required / Preferred) • CRM & ERP systems (high proficiency), • System integrations: EDI, CXML, APIs, • Workflow automation, AI tools, agentic studios, chatbots, • Analytics & reporting tools:, • Power BI, • Jet Reports, • Platform dashboards, • MS Office Suite (advanced), • General PC troubleshooting and systems research Education & Experience • Bachelor’s degree or equivalent experience required, • Master’s degree a plus, • 10+ years progressive experience in Customer Success or Operations, • 5+ years leading and managing Customer Success teams, • ISO and QA process experience strongly preferred Supervisory Responsibility • Customer Success Team Leads, • Customer Success Representatives

Job Description Apollo Commercial Maintenance is a leading commercial facility maintenance company providing service to commercial and retail property managers and owners in the Chicagoland area. We are looking for full-time Account Managers to join our growing team. Our Account Managers are responsible for developing and maintaining long-term relationships with our clients and managing and reporting on operational workflow. This role requires strong communication skills, strategic thinking, and a customer-focused mindset. We are searching for motivated, experienced, and driven individuals with an entrepreneurial spirit who are interested in a career, not just a job, to join our team. We value each member of the team and prioritize culture that brings out the best in our collective team. We have a casual dress code, open door policy, as well as an energetic, friendly and supportive work environment. Responsibilities · Build and maintain strong relationships with property managers, understand their needs, and act as their primary point of contact · Schedule, monitor and report on daily work order status in order to manage customer expectations · Collaborate with internal teams, including sales and operations, to deliver exceptional service to clients · Process, manage and ensure resolution of all operational requests from clients · Meet on-site with clients, vendors, inspectors, etc. · Prepare quotes/proposals for maintenance projects and RFPs · Track T&M on projects for invoicing/budget/reporting purposes · Conduct regularly scheduled property inspections to identify and communicate issues/deficiencies directly to clients Qualifications · BI-LINGUAL in English/Spanish a plus · 3-5 years experience in facility maintenance and or construction services · Strong interpersonal and communication skills with the ability to build rapport and trust with clients and colleagues · Organized, independent and detail-oriented · Available for after-hours communication, if necessary · Proficient in technology and social media platforms including Microsoft Word and Excel Company DescriptionApollo Commercial Maintenance is an established commercial facility maintenance company in Wheeling, IL looking for Account Managers to join our growing company. We are a fast-paced, customer-focused business and our goal is to create a vibrant, supportive work environment that provides all employees the best opportunity to not only succeed but thrive.Apollo Commercial Maintenance is an established commercial facility maintenance company in Wheeling, IL looking for Account Managers to join our growing company. We are a fast-paced, customer-focused business and our goal is to create a vibrant, supportive work environment that provides all employees the best opportunity to not only succeed but thrive.

Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to delive

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We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

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A well-established travel agency in the NorthShore-celebrating over 30 years of personalized service and excellence-is seeking a Customer Service Representative to join their team! Specializing in cruise tours for large groups, this is a great opportunity for someone who loves travel, organization,

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In accordance with state and federal regulations, assi Customer Service, Pharmacy, Associate, Customer Experience, Pharmacy Manager, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Models and deliver

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Prefer to have prior work experience with Walgreens.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team at the Northbrook Park District and deliver exceptional support to our community. Provides customer service to the public by checking in fitness members and guests, processing registration and membership

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. We are searching for qualified customer service reps with personality and people skills. Ability to communicate verbally with customers and co-w