Customer Service jobs in Schaumburg, Illinois - Page 4Create job alerts

Job Description Enjoy your career in Travel with this Travel Agent position in this exceptional and highly exciting industry. We are looking for a full/part time (@32 hours) Travel Agent to work in our busy, modern, fast paced Travel Agency in Hoffman Estates, IL Our candidates will possess great "people and customer service skills". More than anything, the candidate must feel comfortable reaching out to people to assess their travel needs and wants. A background in travel sales will be very helpful. Cruises International (established 1978) sells cruises and leisure travel and is a leading national agency. Our travel agents build strong relationships with the top Travel Suppliers which enables us to provide the best possible service to our clients. Experienced Travel Agent is preferred. Ongoing training will be provided. The person who fills this position will possess the following skills and attributes. · Has a Passion for Travel and enjoys helping others with their dream vacations. · Has Computer Skills · Is proficient in Social Media skills (Facebook, Instagram, Twitter etc.) · Is a Team Player · Is a Motivated Self Starter · Pays Close Attention to Detail · Has Strong Relationship Building Skills (people person) · Has Strong Organizational Skills with the Capability of Multitasking Company DescriptionCruises International is the premier Travel Agency in the area catering to clients who want true expertise and excellent service for both LAND and SEA Vacations. Celebrating 46 years as leader in travel.Cruises International is the premier Travel Agency in the area catering to clients who want true expertise and excellent service for both LAND and SEA Vacations. Celebrating 46 years as leader in travel.

Job Description State Farm Insurance Agent located in Bloomingdale, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Dan Castro- State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance .Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. • Establish customer relationships and follow up with customers, as needed. • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. As an Agent Team Member, you will receive... • Salary plus commission/bonus • Paid time off (vacation and personal/sick days) • Growth potential/Opportunity for advancement within my office. Compensation starting at $35,000/year plus commissions and bonuses. Requirements • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred • Successful track record of meeting sales goals/quotas preferred • Excellent communication skills - written, verbal and listening • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams • Self-motivated • Bilingual - Spanish preferred • Property and Casualty license (must have currently) • Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies’ agent selection process State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionSalary: $21-24/hr with overtime. ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Accurate Personnel is hiring immediately for an Account Manager to join our team in Glendale Heights, Illinois! This individual will be responsible for understanding the needs of our clients and recruiting a pipeline to fill those needs. The ideal candidate will possess 1 to 2 years of staffing industry experience and bilingual ability (English & Spanish). Apply online and kick-start your career today! Pay, Schedule, and Location • $21-$24/hr. with overtime, paid weekly, plus bonus earning potential., • Excellent benefits package: Medical, Dental, and Vision, • Monday - Friday, 10am-7pm or 11am-8pm, • Located in Glendale Heights, Illinois. Duties and Responsibilities • Understand the needs of our clients and recruit a pipeline to fill those needs, • Educates and sells candidates on various open positions, • Thoroughly screens clients to accurately fill positions with specific requirements, • Documents interactions with clients and employees, • Willingness to perform client visits and job fairs as needed, • An ability to interview, hire, and manage a candidate pool according to Accurate Personnel policy Requirements and Qualifications • High school diploma or equivalent, • Bilingual (English & Spanish) preferred, • Ideally possesses at least 1 to 2 years of experience within the industrial staffing industry, • Demonstrates knowledge of EEO policy, • Highly organized multitasker who works well in a fast-paced environment, • Excellent time management skills and be able to work independently with limited supervision. -- (Salary range based on experience) ABOUT ACCURATE PERSONNEL Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description We’re looking for a confident and motivated Call Center Agent to join our team! In this role, you’ll handle both inbound and outbound calls, connecting with potential and existing customers to provide exceptional service and generate opportunities. The ideal candidate is not afraid to pick up the phone, thrives in a fast-paced environment, and can multi-task with ease. You’ll need to quickly build rapport, actively listen, and communicate clearly to deliver a positive customer experience on every call. This position includes commission, quarterly, and yearly bonuses. Responsibilities: * Place outbound calls to potential customers and follow up on leads. * Handle inbound calls with professionalism and courtesy. * Actively listen, identify customer needs, and provide the best solutions. * Meet and exceed daily/weekly call goals and performance metrics. * Maintain accurate records of customer interactions in CRM systems. * Collaborate with team members to improve processes and results. What We’re Looking For: * Excellent communication and interpersonal skills. * Confidence and resilience when speaking with potential customers. * Strong ability to multi-task and stay organized under pressure. * Goal-oriented, self-motivated, and driven to succeed. * Previous call center, sales, or customer service experience is a plus. If you’re a go-getter who enjoys connecting with people and thrives in a dynamic, fast-moving environment, we’d love to hear from you! Our company rewards hard work! Company DescriptionHoffenmer Inc. is a national U.S. DOT compliance agency. As a people-centered company that genuinely invests in its employees, we aim to continue attracting amazing professionals to expand our team. We are committed to building a workplace where our people feel supported, valued, and empowered to do their best work.Hoffenmer Inc. is a national U.S. DOT compliance agency. As a people-centered company that genuinely invests in its employees, we aim to continue attracting amazing professionals to expand our team. We are committed to building a workplace where our people feel supported, valued, and empowered to do their best work.

Job DescriptionROLE DESCRIPTION: As a Senior Account Manager, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Existing insurance license (P&C) required (Life and Health) preferred, • Non licensed requires completion of licensing program (45 days)., • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionPosition Overview The Account Manager is responsible for providing general office support and a variety of client support and other related tasks. The Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. Primary Responsibilities The Account Manager can expect to focus their work in the following areas: • Client Communication, • Greet clients and guests in a professional, friendly and hospitable manner, • Answer telephones and direct callers to appropriate member of the firm, • Respond to client emails in a professional manner, • Attend client meetings in a technical, supporting, and learning role, • Client relationship development, including ongoing and regular client contact and communications, • Client Preparation, • Client support including performing a wide range of activities, such as data gathering and analysis, development of recommendations, implementation, and ongoing portfolio management – within a financial planning context., • Assist advisors and clients in completing application, enrollment and other forms as needed, • Client service, including planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and new opportunity identification, • Data gathering from clients for initial meeting, engagement meeting and ongoing management meetings. Prepare necessary documentation and agendas one week in advance of appointments., • Manage the follow-up process including action items, next contact date, follow up letter, update and maintain CRM., • Prepare and mail forms and applications to clients as needed, • Forward investment checks and enrollment/application forms to necessary broker, • Administrative Tasks, • Daily Downloads (Pershing, DST Fan Mail), • Review alerts from custodians, • May buy and sell investments for clients at the advisor’s discretion, • Maintain electronic filing system, clear folders at the COB each day, • Administer and coordinate client billing process, • Consistently review accounts for compliance requirements, • Schedule client meetings with appropriate advisor, • Coordinate the pick-up and delivery of express mail services (UPS, Fed Ex), • Scanning, filing, faxing and collating, • Place appropriate postage on outgoing mail and send via appropriate boxes, • Other, • Open and close the office (locking doors, turning off lights), • Maintain kitchen area, stock refreshments and refrigerator, • Attend team meetings, Investment Committee Meetings and other meetings as necessary, • In addition to participation in the Financial Planning and Investment Committee meetings the CRA may participate in developing investment and financial planning strategies for the committees, • Self-confidence, personal integrity and an understanding of fiduciary responsibility, • A team player, with strong leadership skills and ability to multi-task and manage time effectively, • Ability to think through issues and problems from the client's perspective and offer solutions, willing to take responsibility for task completion, and seeks out ways to improve processes, • 2 years of relevant service-oriented experience and/or training, or equivalent combination of education and experience, • Ability to work independently on assigned tasks as well as to accept direction on given assignments, • Excellent verbal and written communication skills, and exceptional interpersonal communication skills, • Salary will be based on experience and industry benchmarks., • 401(k) with Employer Match, • Health Insurance (with HSA option), • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid Time Off Policy, • Flexible Spending Account (FSA), • Healthy Work/Life Balance Stimulating Environment At World Investment Advisors we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants. Team-Oriented Professionals typically work together in teams with multiple people from different departments to meet our clients’ needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities. Why World Investment Advisors? • Great company culture with an awesome team-oriented atmosphere!, • Professional growth opportunities #LI-GP1 #LI-Hybrid 1As of 12/31/2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion. Powered by JazzHR jSwxRhaKE3

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL / Meridian, ID / Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Primary Responsibilities Responsibilities • Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adopt behaviors as needed., • System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up - Proficiently multitask, respond promptly, and ensure timely follow-up while maintaining deadlines., • Problem Solve - Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions. Administers technical and non-technical support to clients., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness - Determines the scope of client requirements. Mentors new employees and level I's while efficiently maintaining workload. Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience. Required • High school diploma or equivalent required; bachelor's degree or equivalent experience preferred, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence, • Strong team player with attention to detail, • Experience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter) and COBRA, • Experience in account management, customer service, or a similar role, with a proven ability to handle multiple complex projects and cases., • FCS (Flexible Compensation Specialist) or CCS (Certified Consumer Specialist) certification., • Bachelor’s Degree, • Ability to sit for extended periods - The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $40,000 - $57,000 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements: